A good feeling of being in nature even though the hotel is quite close to busy roads. Our room was huge but the rooms vary a lot so look carefully when you book. Good restaurant. Friendly staff. Excellent massage.

Having come from Salento, I think it is much more authentic to stay there if you are interested in seeing wax palms, coffee tours etc. We stayed here only one night before flying elsewhere and I was glad it had not been our base for our whole trip to the region.

Food was great, garden is beautiful, very clean, well located. Nice touches like welcome cocktail, early check in, help with taxis and tours. The best part is that all the staff was very kind and professional. I didn’t get all the names but I remember Freddy, Felipe and Andres who was the nicest with us. The guy that feeds the birds and checks the pool was super nice too. The cleaning lady and the ladies at the front desk were amazing too.

The furniture in my bedroom was not as nice as the furniture in the photo, that’s a little misleading. The shower door we had to raise it to get it closed. We got a nice coffee maker but no coffee pods. Anyway I would stay there again, those are just little details.

This is a beautiful hotel set in an incredibly lush private garden teeming with bird life, with a nice swimming pool and lots of large established trees and plants. Once inside the perimeter you really don't want to leave. The room was enormous with an equally enormous bathroom. The bed was very comfortable and there was plenty of space to accommodate your belongings. There was a very large private balcony with comfortable chairs and hammocks. The balcony had a view over the whole garden. The room and bathroom had everything you might need . There was also a jacuzzi in the bathroom. The breakfast was very good with everything cooked fresh to order. The dining area was open plan with outside tables looking into the beautiful garden. The staff were very welcoming helpful and friendly. I would highly recommend this hotel to anyone.

The air conditioning unit really struggled to cool such a large room even with the doors to the bathroom fully closed. The room always felt quite hot even though the air conditioning was on continually for two days.The suite could really do with two air conditioning units. It was disappointing that filter water was not provided in the room and one was expected to buy bottled drinking water from the mini bar. This is unnecessary penny pinching when guests are paying a substantial amount for the room.

It's tucked away in a more tropical setting than some of the other hotels, is upscale (not sure i would say luxury) but is very charming with an attentive staff. The landscaping in the back, the tropical birds flying around and friendly staff definitely give good vacay vibes. I found this place because they were listed as a hotel in itinerary for a super high end tour provider. The food served on the property is fantastic. We had a great time.

Don't let this dissuade you, but i think this place woukd be closer to 5 stars if their room furniture was nicer.

Everything! The facilities were immaculate. The staff and personnel were always extremely friendly and helpful. This was my second stay and we enjoyed it so much. The first time we brought family back to stay with us the second time. We were always accommodated. The food is fantastic and the value is extremely well. It is close enough to the city but far enough to be within your own tropical Paradise.

I cannot think of anything that I did not like whatsoever. Everything was wonderful

Absolutely everything! The food, the drinks and the attention to detail and the staff were above outstanding! They were all very attentive and always willing to make our stay better. This is the second time I have been here and have enjoyed it so much we brought our family back with us for a family vacation. Everything is wonderful and it is a must-stay location!

There's not one thing I could think of because their detail was so Well done

Zasagua is a little paradise where nature is king and everything else fits around it. The gardens are spectacular and very well maintained with the cabins tucked away amid trees. The attention to detail throughout the entire property is wonderful with super pieces of art and fabulous furniture. The place is brimming with colourful birds singing all day long which was an absolute delight. Our cabin's patio was amazing with the canopy of three stunning Saman trees to provide welcome shade with dapples of sunlight streaming through. The cabin's room was great with a ridiculously comfortable and enormous bed and the shower is bigger than our entire bathroom at home! The food was amazing and the service was excellent.

One night a neighbouring cabin was playing bad music loudly after 10pm which ruined an otherwise prefect night. And on the Saturday the pool was still being cleaned at 11am which in my mind should have been done by 9am at the lastest. And finally there's no outdoor shower by or near the pool so one day the water was covered in a oily film of sunscreen. Despite these slight annoyances it still gets a 10 from me.

This is a great retreat. So peaceful with attentive staff who provide excellent service from the minute you arrive until your departure. The food particularly the breakfast is excellent. We did a hike in Cocorro valley and a trip to a coffee farm. Both were arranged by the hotel and are highly recommended.

The hotel looks amazing and the restaurant area was really cozy. We just wanted to stay for a night at the beginning and due to how we felt, we decided to stay 5 nights. The Suite(rooms outside) was perfect. What really made the stay even better was the friendliness of all the staff in the hotel. Everyone is so helpful and the service was amazing. We will definitely will come back next year. Thanks a lot to Freddy, Felipe, Johan, John, Andres and Juan Pablo.

Nothing

The beautiful natural setting, the grounds, and the layout. Staff were very helpful. Nothing was too much trouble. The birds in the am.

It was pricey but gorgeous. For a relaxing stay, it was a treat. The place was a bit out if the way , so you need a car or to take Ubers, as it's out of Pereira town centre.