The view from the top of the hotel was really cool. The room was large and had a desk and terrific view. The coffee in the room was terrific. The place had a wonderful breakfast. Staff were super nice and check in and out was easy. Cabs also stop right in front of the location. There is a really nice bar at the top of the location with a swimming pool. We had lunch at the restaurant which was really good. There are also wonderful views from the restaurant. The hotel is also attached to a mall next door and you are close to other restaurants, healthcare, parque Fundadores and there is a grocery store accross the street. This hotel felt like a Marriot or something in the US without pretentious people. Relaxed but a bit more traditonal and formal than other hotels.

Our key didn't work a couple of times but staff on the floor helped us out immediately.

-All the staff members of the hotel were always very helpful and professional. -The breakfast had a wide range of food selection. -The city view from the room was great. -Wonderful view from the pool area. Many photos were taken. -The price was reasonable taking into account all the facilities available. Excellent bathroom and shower,, comfortable bed, amenities in good condition. -Convenient location. We are definitely are looking forward to come back. :)

- The card to operate the elevator didn't work sometimes. Apart from that, nothing to complain.

The pool area on the deck was beautiful. 360 degree views of the city and surroundings. The staff was welcoming and always ready to help with anything. the variety at breakfast was great and it very conveniently located for us to go out at night or find a nice place to eat in the city.

the only thing I would’ve liked more would be to have been able to be close to the rest of my group. we were on different floors and it would’ve been great to have rooms near each other

The hotel was very modern and had breakfast included. The breakfast had a good selection to choose from. The food in Colombia is always outstanding. The location was great the hotel was in downtown Armenia and close to many things. The price is reasonable and I always stay at this hotel when visiting Armenia. Would definitely recommend!

My only complaint would be that they need to upgrade their televisions to smart tvs. Many people including myself like to connect our devices to the televisions in your room.

Location is great, things of interest like supermarkets and restaurantes are close (even when Armenia is not a large city), the parking is easy to acces and very comfortable. The hotel is very clean and the staff is really kind and hard-working.

I had been in this hotel 5 years before and I can tell food was better. The breakfast is very good but i couldn't help but compare it to the previos experience. Options in the regular restaurant (for dinner for example) are decent but again, they used to be way better.

I enjoyed the breakfast very much, I liked the options and different types of food. I really enjoyed the caldo's every morning. The service from the staff was amazing, their friendliness and professionalism was beyond reproach.

The menu for Sky 17 could have had a few more selections and the last 6 days of my stay the wifi became intermittent in my room 1502, I believe it was because with Conmebol, there was too many connected devices.

The staff are truly outstanding at all levels, friendly, helpful, and knowledgeable. The hotel and rooms are very clean, comfortable and beautiful. Nice pool, restaurant, and gym. The daily breakfast is wonderful. The views of the city and mountains are breathtaking. I cannot say a bad thing about this place, and will always stay here when in Armenia.

There is honestly nothing that i did not like.

Everything was excelent , the breakfast was delicious and typical from the area. We wish to have more time to spend in the hotel, definitely we are coming back soon.

We loved the hotel, the staff, the rooms, my whole family was so happy with my choice of the hotel. Congratulations for a beautiful place. The views are breathtakig.

Good breakfast, even though the verity could be improved. Good escalators (yes, we experienced many defective ones). Very clean rooms. Very nice rooftop with beautiful pool. Good rooftop restaurant and cocktails. Kind taxi services.

As this is a five stars hotel one can expect that the staff at the entrance should speak English but I seems common, that Colombian hotel staff members in general are not motivated to speak the most international language. Luckily there was one guy in the lobby who was able to speak English and was very kind all the time. The rooms were okay, nothing special but the bathroom was nice.

Hotel in a very good location,very good service, breakfast was very good, restaurant on the terrace good.

I made the recommendations at the reception, the beds should be Queen and a little softer as well as the pillows, no hooks where to hang the towel in the bathroom if you want to reuse it, there is no mirror in the room and if the bathroom is busy one has nowhere to put on makeup or comb your hair. It lacks variety in the wine list, since it is a five-star hotel, the pool is not heated seven days a week and it needs a bar to enter and exit the jacuzzi is quite dangerous.