I liked it was a quiet place and the alliance with the other hotel works good. I loved the cleanliness and the attention of the staff. They were very kind and attentive to me.

I think the noise outside the hotel can annoy a little bit (high music playing at night) and a accoustic treatment could be considered. A window that we could open would be welcome too, but I understand the structure is what it is.

Breakfast was across the street at Cocoplum Hotel which was great, good hot breakfast, delicious coffee. Location was fantastic! Lots of lizards to play with in the courtyard. Well kept premises. Housekeeping every day. Good restaurants nearby to walk to for lunch and dinner. Didn't need a car. Rented a "mule" small jeep for 1 day to go all over the island. Taxis were 25,000 COP and bus was 3,600 COP into downtown.

No hot water in shower or sink. The bed was hard as a rock. Language was a problem many times if you don't know Spanish. Had trouble exchanging dollars to pesos. No bank in town. American dollars were pretty useless. Exchange money the minute you get off the plane. Few places took credit cards. Lots of mosquitos so thank goodness we had lots of repellent.

The staff is incredibly friendly and helpful! every single one of them! the location is great as Rocky Cay Beach is right across the street. the hotel has a deal with the Cocoplum Hotel so that is where you eat breakfast. Also you can stay on their private beach for 30,000 COP per person per day.

Just a few small things to note. The mattress on the bed is quite hard so not the most comfortable. There is a bar next door that play very loud music at night. Also, there are limited restaurants in the area (sadly The Grog Rocky Cay, one of the most highly rated restaurants on TripAdvisor is no longer there) so if you want meal variety you need to head into the city center.

Very friendly service. They gave us a lot of good information about the island. Room and bathroom were very modern and clean. Excellent Wi-fi. Good location near Cocoplum beach.

There was loud music close to the hotel at night in the weekend (Saturday) which made sleeping difficult. Fortunately during the week there was no loud music. The manager said that they did everything possible to solve this, but locals there just don't seem to care much.

The room was modern, comfortable, clean and looked nice. The staff was very nice and gave us the opportunity to do early check in and late check out, which we really appreciated. The breakfast was great, and the beach and ocean which we could access through the hotel across the street, were amazing.

Party noices at night

It was very confortable as offered. The staff was very nice and the food was great. The location is quite central for all attractions.

They should make an agreement with near stores that play music so loud at night in order to restrict sound leven hours. Although it was not an issue for me, maybe it does for other customers.

Great location for beach lovers Possibility to use the facilities of Cocoplum Beach Hotel Tours arranged through Mauricio during breakfast

No hot water No window and/or balcony No restaurants nearby but Cocoplum's restaurant is OK The sea wasn't so nice (murky water and a lot of seaweed) because of the winds but that's not the hotel's fault

friendly staff, comfortable and big bed

there were electricity breaks in the evenings, bathroom was a bit dirthy, very noisy neighbors

Place was clean, the staff wonderful, breakfast delicious, bed comfortable, AC worked well.

No hot water, not a lot of dinner options, beach was only ok.

it’s brand new property and located close to the one of the best beach of San Andres

there was not hot water