Rooms were lovely and so was the pool. Very clean and nice location right in town.

Pricey food/drinks. Organised taxi for us that charged us $30 USD 15 mins drive.

The newly-opened hotel is beautifully decorated. We managed to upgrade our room to a bungalow after we had arrived and we enjoyed it very much. The garden and restaurant are just lovely.

Our bungalow pool light wasn’t working, so we would use the pool only during the day. The reception guy said they couldn’t fix it and it had been previously reported by other guests. Also, there was an unpleasant stench all around the parking and hotel entrance. There must be some sewage problem.

This place is a paradise. Everything during our stay was perfect. The whole area is so well maintained, clean, every detail is thought of and taken care of. We loved the restaurant- both breakfasts and dinners were outstanding. The chef must be very skilled. Our room was excellent. We could observe different animals from our terrace like aguti or lizards. There’s nothing that could have gone better, our stay was amazing in every detail.

One of the workers brought a sloth to show it around, he wanted well and I’m sure his intention was good, however, the animal seemed quite stressed and then he was brought to a different tree to where it was found. Please allow tourists to admire these animals from the distance.

The cafe con leche was probably one of the best we had during the week we were in Costa Rica. The breakfast overall was pretty good and I loved the salsa picante. The location of the property was perfect. It was within walking distance of the beach, stores, markets, and the hustle and bustle that you love of Puerto Viejo while being nestled in an oasis where you are surrounded by the beautiful, tranquil Costa Rican landscape.

There isn't anything I didn't like per say, but it would be nice to have a full-length mirror in the room (somewhere) but that's not a big deal. Also, just be careful of the bathroom and shower floor because it gets slippery when wet.

Beautiful hotel and grounds, birds and animal sounds all day which was wonderful. Small and not far to walk to restaurants. Staff were nice, especially the young waiter at breakfast, he was super friendly and helpful.

Could do with tea in the room, large glass water bottle that is refilled everyday would be nice, breakfast was nice but not enough food, small portions that left you hungry. Bar and restaurant expensive. Little touches that you expect from a 5 start hotel would be good.

The property itself is like an oasis. The gardens are beautiful and our bungalow was stunning. The staff were incredibly helpful. Service in general was excellent. All the staff were really friendly and Noemi, in particular, was great at helping us identify activities for the week and making recommendations. We had a couples massage which was really good. Highly recommend Namu. Overall excellent.

Breakfast options were very heavy and very “American”. Evening menu’s wasn’t great - they’re trying to do a bit of everything. The loungers a) they’re contoured and fixed so that you can only lay on your back and b) the loungers by the pool are nailed down so you can’t move them to get into, or face, the sun. Not ideal when the sun comes and goes.

I thought the hotel itself was very pretty, nice location . The staff were amazing, super nice and helpful. The tourist accommodations could be a bit better like having a microwave in the room, being that they do have a fridge in the room. I also thought that the bar and kitchen closes too early which is why the microwave is very essential. Beyond that the room was nice, a few bugs but you kinda expect that being we are in a garden. But beautiful facility, great staff and nice location. The power did go out at least 2x while being here but that is something out the hotels control.

I didn’t like that the bar and kitchen closed at 9:30 and that the guest rooms had a fridge but no microwave.

Amazing breakfast. Pool is also very nice. Bedrooms are nice and clean.

Didn’t like that there are no smoking areas inside the hotel. Just to give some feedback: The shower only has 1 shower head on the ceiling and they don’t give out any shower caps. The rugs in the bedrooms literally hurt your feet if you’re barefoot 😅 the staff is nice but they certainly need more training. Again, just constructive feedback here. The place is great and I would love to come back again and I definitely recommend it.

Clean and comfortable. Private pool was cleaned daily and the staff were super friendly! I was shy not knowing any Spanish but the staff were very warm and kind. I had to change dates last minute and the hotel was accomodating. Love the rooms, delicious food — highly recommend!

Everything was great, would love to see smoothies on the breakfast menu!

It was fantastic! I will stay here longer next time. I was only in time for one night. I rented the two bedroom suite even tho I was traveling alone cuz I wanted to stay here so badly. It was 100% worth it!! Breakfast was great and the entire property is beautiful and in walking distance from shops, restaurants, and the black sand beach. I felt very safe here as a solo female traveler.

The water pressure was very low.