I am usually critical with every hotel stay. This hotel, however, was absolutely wonderful. Staff in every area of service were incredibly responsive and went above and beyond in their area. The hotel was clean, food and drinks were wonderful and easy to get, there were always sunbeds available, all staff were friendly, and everything moved smoothly (check in, meals, pool bar, room servicing, etc). This is one of the best all-inclusive resorts I've stayed in worldwide. Highly recommend.

The only fault I can find is that we were not able to book any of the specialty restaurants. We stayed 5 days, and from the day we arrived, all spots at all specialty restaurants were booked. It would be nice if there was some way to ensure that every guest had the option of at least one night in at least one specialty restaurant. The main dining options, however, were still wonderful.

A beautiful resort with quality services. Very good food.

Unfortunately, I stayed in a room without a balcony and overlooking the highway. The noise coming from the highway is hellish. The window cannot be opened at all. Very dirty sunbed tables, never washed. Reservations can never be made at the four specialty restaurants, even though there are free tables, because they are all occupied... interesting situation. The beach is a bit far from the resort. Nothing interesting in the area.

Everything was perfect! The rooms were big and beutifull. Very clean! The crew gave 120% to make us happy, especially Georgia From the costumer service desk, that made magic for us and all the women in reception and constantinos from the lobby. The food was amazing, my personal favorite was the captains deck! Dont leave without an evening there! The shows are beutifull and the cast is very talented. Every show was a delight!

We loved everything!

What a lovely stay! The staff were absolutely amazing and always ready to help you with a smile on their face. Facilities and food are great too, we really liked 7 orchids and captain’s deck restaurants. The performances at xperience arena every night were outstanding! We had great 5 nights at fisherman’s village and we’re so glad we chose it as it gave us some more privacy and quiet from the busy parts of the hotel. Also, there’s lovely staff going around the private pool offering drinks and snacks all day long so that’s a big plus. A special thanks to Veronika at fisherman’s village who took good care of us and made sure we’re never thirsty!😁 honestly, she’s amazing and I hope she gets recognition she deserves.

I do think it was quite good value for money but 2,5k for 5 nights is a lot. I was happy with the services offered but I think there’s room for improvement to justify the price.

We booked adult only and the room in the Fishermans Village was excellent. The food was fantastic including the buffet style food. Overall excellent.

It is hard to pinpoint any negatives. The only grip was the cost for a week at this hotel was very expensive.

food, staff, content for children

The water in the pools is cold (April), you reserve the sunbeds on the first day and you are there for the rest of your vacation. There should be freedom of choice when you come, which is free and not restricted. Spa is additionally charged 10e, for the service All incl. Is nonsense

great hotel, we stayed in Fisherman’s village adults only and was amazing

all of it , nothing not to like

Everything. Connects right on the highway. Amazing kidz club and kids entertainment. Entertainment for adults is also great with shows and music where they even serve drinks. Has an ice cream parlour and snack bar for a snack anytime. Multiple restaurants and food options where they have theme nights for the buffet restaurant and an American diner. Other cuisine specific restaurants but requires a prior booking. Spacious rooms. Multiple outdoor pools and even has a kids pool and an indoor pool as well. Over all one of the best resorts.

No smart tv in the rooms for connecting your phones

We had room without balcony at first and the road was a bit noisy during the night. I went and asked Angelina at the reception for another room if possible, and she has spoken to her superior and yes, they have giving us amazing room with little garden! Thank you very much! Then there was another tiny problem with the walking shower, i have mentioned it at reception, when we have came back from dinner they have fixed it! The hotel staff is really great! Special thanks to Angelina and Lilly!! x

Nothing to say really.. everything i mentioned has been immediately fixed and sorted!

the Buffett restaurant, kids club and bar staff

no balcony in 5 star deluxe room, unable to get booked into any of the a la carte restaurants all week, attitude of reception staff