I like the central location. Most of the receptionists were very service minded

Reception I didn't like that one of the receptionists recommended Uber when i asked for a taxi. The receptionists promoted this as it is cheaper, he said. It should be up to the client to choose between the options available. Restaurant There are no herbal teas available Breakfast table 02.05: 15 minutes delay on knives and 25 minutes delay on forks and the answer on approach "we will fill up when they are ready. Many guests today" Guests had to eat bacon and eggs with a spoon. From a hygienic point of view, it was not nice to see that the leftover food at 10 am was loaded to a dirty trolly and that food and trays were stacked on top of each other. There was too much food , o it was clear this would not be thrown out but served the following day

Location can't be beaten The Gym is fantastic! I would stay again just for the gym Great atmosphere and bar. It was almost perfect, I was really impressed by the overall experience. The bar was a great place to meet people

the Bathroom is tired and not very sophisticated. It has a bath and not a shower which is limiting Gets dirty easily. On my check-out day (check-out at 11) I had the cleaning lady opening my door twice before 11. This is not acceptable as you can make a mistake once, but not twice and you should knock!

Very easy to get to from the train station. The hotel is bright and airy with a lovely atmosphere. The staff are super friendly and gave us early checkin and if you become a member of the strawberry club which is free, it’s free tea and coffee throughout your stay. No Vegetarian/Vegan hot options at breakfast, no mushrooms or beans, which we was not told on booking at £19 Each and no refund offered when brought up the issue at reception… a lot to pay for toast, fruit or cereal. No control on entry to breakfast, you have to give your room number on booking, but no one taking room numbers at door, we are sure people were just going in without having paid, actually could have walked off the street for a free breakfast.

the location fantastic.breakfast and staff very good.the problem was cleanliness.

cleanliness.dirty lifts tourist traffic.rooms are supposed to be cleaned once in four days.pathetic.no hotel anywhere in the world has this.i have an important thing for you.rooms booked thru u get shitty treatment.the room booked thru u had no hotel safe and I had to pay an extra dkk 800 for four days. rectify this else I will stop booking thru u and go direct.had the same treatment in stockholm.no hotel safe and was told bluntly that this is what I get for what I paid.very disappointed with you.

Fab central location, all the reviews are correct as the beds are very comfortable, the breakfast was wonderful- lots of hot and cold choices all great quality. Modern hotel describes itself as ‘budget hotel’ but we thought it’s much more than that- it’s very modern and safe. Lidl very handy next door and it’s only 3 stops (15 minutes) from the airport on the train (NOT the metro - this is underground and you need to change on that one). Would definitely recommend staying here.

No tea and coffee facilities in the bedroom. Rooms cleaned every 4 days (could possibly have done with emptying bins after 2-3 days). You can get clean towels from reception though.

The staff were very helpful. The room was clean and comfortable. The shower was a good temperature good pressure and easy to use. There were drink and snack facilities downstairs. The breakfast was excellent. The location was excellent for the centre of the city and travel.

In hindsight we should have booked a bigger room, it was quite small, not a lot of storage space to unpack things and it had an open hanging area ( no wardrobe) , we managed for the short break we had though. No floor mat in the bathroom and no safety handles in the shower. Eco friendly policies but normal plastic bags in the bins - not cornstarch compostable bags.

The relaxing ambient lighting in reception and in the room. Comfortable beds. Excellent breakfast selection. Great location. Easy check-in and out. Ability to buy food, drinks and snacks if required. Quiet, dark rooms for sleeping. Good bath and shower. Easy to charge phone. Wifi.

The breakfast room was a bit cramped at the weekend. The tables and chairs were very close together in some areas and it was difficult to pass by others with a tray of food. There was a stain on my sheet which wasn’t very nice to discover. No bath mat.

The hotel location’s a close walk from Central station. The check in counter was a little bit confusing because you actually check-in at the bar looking counter but apart from that, the check in process was very smooth, the staff member was friendly and the lady offered an early check-in with a fee. We took that offer after a 24 hrs flight from Australia. Was so grateful the family room was available first thing in the morning.

The lift is on the smaller size, 3 people with luggages all it can fit. The location of my room is actually quite a fair bit of a walk from the lift and the family room size is much smaller than the photos shown online, a small bathroom with the shower area has big gap at the bottom does my head in. Not sure why it was designed that way but the bathroom floor got so wet after each shower. The window in the room only open a tiny tiny bit so it can get quite stuffy.

The hotel is being renovated so I guess the rooms will get some make over as well. Rooms are simple and clean with everything you need. Room size was good for two people to share. Breakfast selection is great. The only downside to it is that they only offer filter coffee, but is was ok. Everything else was outstanding. Plenty of seating. Staff were very helpful and nice. You can do self-check in. The lobby has a lot of seating areas and you can buy drinks and snacks there - was nice and comfy.

There is a tub in the bathroom that I didn´t like to climb into to take a shower, and the shower head had very little water pressure so it took some time to rinse off. There are rooms with a walk in shower and no tub - would prefer that. Filter coffee only option at breakfast.

The hotel was modern, clean and in a great location. The rooms, although quite small were comfortable and quiet. We really enjoyed the breakfast and it set us up for the day. Lots of choice - we enjoyed fresh fruit and pastries. The staff were always friendly and welcoming!!

No tea and coffee making facilities in the room (although I do feel this is very British) Some English TV channels would have been good, especially after a long day sightseeing, wanting to chill in the room. The choice of drinks in the bar - pre made cocktails on tap and warm white wine on tap.