Fantastic apartment! Mariela reached out to us knowing that we are a family with kids and offered free upgrade to a two bedroom apartment which gave us more space and comfort during our stay in Copenhagen :) Mariela also eased us in quickly during our check-ins which was helpful after our long train ride here. We love the room, its clean, spacious and attention to details, such as add-ons items when we do our dishes etc. It is well-equipped too. Definitely recommend this for anyone wanting to stay in Copenhagen! :)

Nothing!

These apartments are beautiful, the hotel is located very close to the metro and the train station which made it very easy to get around Copenhagen. The apartment was very spacious and we were able to do washing which was fantastic. The staff were very accommodating and were really lovely when we checked in. Couldn’t fault this stay.

Nothing

Brilliant location, very clean, easy access, excellent amenities and importantly an incredibly warm and helpful host. Mariela could not have been more welcoming, providing a warm greeting, outstanding bakery and restaurant recommendations and sourcing us an umbrella (albeit the locals are absolutely not bothered by a bit of rain). Throughout our stay Mariela was friendly and helpful, this didn't feel like a serviced apartment experience, it was so fabulous having someone available to answer questions etc. The apartments are compact but extremely well equipped with a supermarket and fabulous restaurants just a few mins walk down the street, not to mention Tivoli, Central Station and the Meat Packing District on your doorstep.

Bedroom was a little tight (especially in one of the two apartments we booked) but the apartment actually felt larger than expected. I little foot traffic noise from the upper floor.

Clean. Spacious. Modern. Comfy. Location. Everything but the check in

Would be perfect if not for the none working automated check in.

Location, decor, comfort and staff.

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Very central- right next to the metro, central train station and Tivoli gardens. Also walking distance into the city centre on one side and vesterbro on the other. Very quiet, comfortable bed, clean and we were able to leave our suitcase in a locker the day we checked out. Nice touch leaving crisps, water and a tote bag full of new cleaning essentials.

We loved everything. Maybe the branding was a little funny with the logo being a person wearing a lampshade! wasn’t sure about the ‘mural’ on the wall in the living room (different to pictures on here) but apart from that we loved everything

Clean, warm, well laid out felt very secure. Great location

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The room/apartment is perfect. We stayed with our two children for 5 days and it was perfect. Super modern and well equipped. Steps from the tube

The only negative or to improve: - the bathroom mirror that was hanging behind the door was broken and was dangerous for children (they touch everything) - The rubbish bins are 8 in total to segregate the streams, which is perfect. But the pots are tiny. The one for general waste fits 2 nappies, so it is a little frustrating to change the bag so often. - The screen/door that separates the space where the bed is from the "living room" is made of wood with a paper-like material, Japanese style, and with children it is a bit of an issue because as soon as they touch it it wrinkles and it can be ruined, impossible that they do not touch it.

Mariela on reception was superb. Messaged us with all the details we needed and was so welcoming and kind. She gave the girls sweets and really was the gem in the crown. Location is great, right next to the metro which is so easy to use to get about. Quiet area, loved it.

Only minor stuff. Need some coat hooks on the wall as you go in, we had to dump our coats on the floor which wasn't so great. The mural on the wall is odd. Maybe it's relevant somehow?

The staff were very polite and helpful, always willing to chat and answer questions. Ailyn was particularly helpful on reception. The 1 bed apartment was very clean with everything as the description states on the booking.com site. Well equipped kitchen, everything worked and there was a document providing instructions on how to operate all appliances. Good quality bedding and toiletries. Easy to control the heating. Excellent wifi. The building is in a quiet and friendly area, close to the metro and train station. Numerous supermarkets near by and food outlets in the train station, 5mins walk. Danish people are very friendly, helpful and speak excellent english.

Nothing - it was perfect!