The room is spacious. I liked that hotel picked me up from port of the island ( 40 km away from hotel ) to the hotel, pick and return is included as part of their service. They do have contacts to organize tours, which is a pity since I did not know about that. There a free mini snack bar, water and coffee to take. Room is very clean. I felt home and safe in this hotel.

The room is not properly isolated, so on my first day of arrival, i was very tired and needed to sleep to get some rest, but I could not do this because I could hear a child outside. The bed was very good to sleep on, however, the pillow is a bit too hard to sleep on.

The location of the newly refurbished hotel is perfect, very close to the main street, pier and food kiosks. Breakfast starts early at 6AM so you can make it before you leave for the many island boat tours. Digital bracelets enable front door entrance, room and safe access. Good A/C, TV and WiFi connection. There is a small fridge in the room, along with refillable water bottles that you can fill besides the pool (there is also a coffee station). Also there are a couple of cloth backpacks, you can get some groceries from the supermarket by the pier. Byron and Marco made sure we were comfortable and also fulfilled our transport to Baltra airport.

Wish we had more than 4 days to stay

Absolutely perfect boutique hotel. Recently renovated impeccable and spacious rooms. A cosy courtyard with a pool and little spaces to relax. The location is excellent few minutes walk to the pier of Puerto Ayora for all excursions, the closest to the walk to Tortuga bay and a lovely restaurant next door. Byron the manager was attentive to every request and accommodated all our requirements including a generous early check in and helped with all sorts of recommendations. A complimentary pick up is included and was perfectly organized. Really could not ask for a better place.

Wow! We loved our stay here, we were a group of 4 backpackers celebrating a 30th birthday and this hotel was perfect! The junior suite was gorgeous and the staff so lovely! They even gave our friend a personalized complimentary gift for her birthday! Great dinner and drinks recommendations also from the staff! The mini bar in the suite was also complimentary and had free tea and coffee by the pool! Also lovely breakfast! Thank you for an amazing stay!

Nothing!

Good location, clean, friendly staff, good value for money. This hotel was recommended to us by a friend who stayed here. We are passing on the recommendation to our other friends and anyone else planning to visit the Galapagos.

We had a lovely three night stay at this delightful hotel. The Santa Fe is central but just far enough away from the main streets to be quiet. it is beautifully designed, with a little pool and pleasant seating areas. We had a deluxe room with a comfortable balcony. The room had a fridge and free snacks. The breakfast was good and the staff really helpful. We had laundry done and the hotel stored a suitcase for us while we went on a cruise.

We liked everything.

We had a large suite (separate living room area). They stocked the room with plenty of snacks and drinks, and a bottle of wine. The hotel is charming, and has a nice pool. Nice sitting area by the pool. Breakfast was delicious and the staff were really nice.

Excellent location, service and breakfast provided. Location is very close to the Tortuga Bay and also very close to downtown without any noise from the city. The receptionist was very helpful and assisted us with any task or question we had. We needed laundry and it cost us two or three dollars with full service and delivery to the room. The room was very nice with everyday cleaning services provided. Overall, highly recommended place to stay.

nice ambiance around the pool area. breakfast was good and plentiful and if you’re in a rush they can help you take it to go. wifi was pretty decent for Galapagos standards. woman running the place was helpful and accommodating though mostly in Spanish. for solo travel this was a pretty good place that didn’t break the bank but wasn’t a luxury spot either. close to tortuga bay entrance and the port as well. beach/pool towels available though I never saw anyone using the pool and didn’t try it myself.

it’s more of an economy property so with that comes the quality of rooms. personally I had no issues, though the shower didn’t run hot my first day and the woman checked it to say it did work. the filter water in the pool area stopped working so I had to message the front desk to fix it. they said it was fixed but still broken. came back later and it was working. it’s a tad further out from the town center than other places we stayed.

The location is fabulous. Close to everything yet on a quiet street. Breakfast is full and hot cooked. The rooms are clean and well furnished. Lots and of little perks like snacks, drinks, and water bottles. The manager and staff are very friendly and helpful with tour suggestions. Would highly recommend and would go back.

The pillows are hard.