We didn't have great expectations because the rating was not the best for this property; however, we were nicely surprised. In fact, we booked just one night in case we didn't like it, and ended up extending for another two. The room was very clean and comfortable, and it wasn't loud at all (many reviews pointed to that, but our room was quiet). The staff are extremely kind, dedicated and accommodating. Breakfast was traditional Egyptian and abundant, we really enjoyed taking it with the beautiful view from the 6th floor where it is served. A nice detail is that you also get the gorgeous view of the Nile while using the lift. The location is great with restaurants at walking distance. We also arranged the Abu Simbel tour with them, which was good and at a fair price.

Not a problem of the property, but because it is so centrally located, you will get hassled by people selling stuff and offering rides right from the moment you step out of the hotel.

The Manager ilhab superb ,he is the best man that i have ever meet in Egypt,he was very helpful about any issue..,real problem solver and honest man. hotel location is very good and central ,,staff also very good ,housekeeping come everyday to clean ,bathroom and hot water ok,bed cosy ,ac working ,elevator working ok ,rooftop rest very good for breakfast that is set menu.For tours they are providing abu simbel and aswan city tours ,overall is very good for me

Rooms needs a little bit renovation ,but no problem for us ,wifi sometimes slow and there is out of range problems

When we first came to the hotel the lobby looked great, staff was very friendly. Everything was sparkling clean and we were offered welcome during of hibiscus. The room we booked was also cleaned, bed well made, fresh and clean linens and towels. The furnishing and vibe of the room was old fashioned - which was different to the feel you get from the lobby, we didn't have any issue with that though :)

Carpets in the room have definetly seen better days and even though the room was cleaned, it did bring the general vibe down a bit, especially it not being the cheapest hotel around. We did feel safe there though and managed our stay without issues, so that is all that matters (plus nice staff - they definitely boosted the experience for better)

Staff is nice, helpful and kind. The reception of the hotel is nice, big, modern and very confortable, you can take some drinks there while you rest and they have 10 pounds beverages very nice. The rooms are more simple and the one I got was ok and clean. The bathroom can seem also small but comparing with other options in Aswan center, I think its a good option! 24 hours hotel, good air conditioner, nice staff, cheap beverages and you can pay with credit card! Those things are value in egypt!

Nothing Tip to travelers: Bad comments from other people can be scary but I think they are not being fair. The hotel offers what its normal for the status and type. Maybe for some people is not good enough, but I think those people should analyse what they are choosing, and if they are so exigent, then they would need to book a 4 or 5 star hotel and pay for the status, infraestructure and services they want.

I usually don’t spend time writing these reviews but this hotel deserves it. I arrived late at night after driving more than 10 hrs straight and the general manager made my check-in a breeze. I fall in love with the great Nile’s view from the hoteland the attention to details from all the staff! Especially one of the receptionist, I think her name was Noham who helped me organizing all my trip highlights for the two days! Also she spent almost half an hour giving us all kind of tips! And I know we were not the only ones who noticed this way and beyond service from her! Kudos to the leadership! Well, well done guys!

The breakfast was Arabic style, I wish it was more European or American styles instead And the glass in the panoramic view elevator was a little dirty from the outside so it was difficult to take pictures/a video from it

Perfect location with easy access to restaurants, ATMs and the ships along the Nile. Breakfast was simple but good.

The staff were wonderful but the building is past due for a new facelift. The water temperature in the shower was hard to control, there was an issue with the elevator during our stay which got fixed fairly quickly but was a bit concerning.

The hotel is conveniently located in the heart of the city around 15 min walk from main train station and at the enter of the main market and 1 minute walk from Nile walk(korneish). The hotel is clean with an extremely beautiful view of the Nile and city from the breakfast room at the hotel rooftop. The staff at the front desk , especially Somaya; Nour and Radwa, were extremely welcoming and hospitable and Somaya was kind enough to request a late check out for us.

Nothing

The front desk staff was very kind and friendly. They always welcomed me with a smile and make my family smile, too. The room is also clean. Shower head in the bathroom was broken so I asked for a replacement and they fixed it right away. The view (pyramid view) was spectacular and breakfast was so good. I wholeheartedly recommend this accommodation.

None at all.

To begin with, the location of the hotel was great. You step out and you're in sight of the market. Behind the hotel is the main road where you have access to local public transport. The train station is walking distance and everything you will ever need is all nearby such as restaurants, cafes, money exchange places, bank, ferry ports, transport etc... I didn't really need to hire a private driver, all I ever used was the ferry to cross the Nile (5 EGP for tourists) or I used the "Microbus" to travel further up the road or to other villages nearby (3-4 EGP per ride) I found the locals extremely helpful and friendly with majority of them speaking basic English (avoid asking the excursion people for help/advice. They will just sell you their services as expected) Coming into the hotel the staff were absolutely amazing! they welcomed you with beautiful smiles and their casual friendly treatment towards you makes you feel comfortable and at home. They have good knowledge of the area and are happy to assist you whenever you need. Somaya, Aya and Abdelrahman are the loveliest people ever. Somaya enlightens the place with her kindness and her sparkling smile. Aya comforts the the place with her polite and calm nature and Abdelrahman beautifies the place with his humble and gentle character. The rooms were comfortable and a decent size. I asked for a room with a small balcony and they took that into consideration. The room had everything I needed, with big full size windows that showed off a great city view and comfortable bedding to sleep tight. Breakfast was sufficient - the three days I was there I had some slight changes in the meal which is good also the breakfast is with a nice view on the top floor. The hotel overall is clean and the location is safe. Attractions are all nearby and I eagerly wait to pay another visit.

N/A

Clean, simple, somewhat faded hotel. Friendly staff. Adequate WiFi, and simple breakfast in rooftop dining area with views of the Nile. Very close to downtown sights, and also easy to reach the souk and the ferry to Elephantine island. Public ferry is very cheap, and a great way to cross the River.

Everything was fine.