True by all means, it is a resort amidst natural beauty of Aswan. Basma Hotel, despite being our first experience, was an amazing choice and true reward. The place is centrally situated in aswan with proximity to all attractions, city and wonderful activities that tourist and peace seekers would think of. The resort occupies a hill top enabling magestic view of the Nile, the port and great mountains of Aswan. The panorama there is mesmerizing and captures the soul. So romantic, elegant and simple. The resort packs full services within and beyond expectations ( massage, gift shop, business center and wonderful catering). We were lucky to witness a Nubian Wedding ceremony at the luxurious activity area if the resort. Was stylish, amazing and simple- just a true representation of the Aswan culture. Basma Hotel offered guided tours to historic attractions in and around Aswan, leaving you with opportunity to explore and learn more about Egyptology and a 7000 years’ civilization. The unique touch about Basma Hotel is the care and attention they embrace you with even before your arrival. Thanks to dedication and customer centricity of Reham Ezz (guest relations Mgr.) and Hamdi Abdulaziz (deputy GM). I was amazed to the welcoming scene at my room which left me speechless ( a nice welcome message written with flowers on bed). The place was a true destination for comfy stay and a relaxation after busy months of work. The scenic view of the pool from the rooms is a reminder of heavenly delights. Sitting by the pool morning or night time is a definite feel of joy, company and romance. I did find it a reward beyond expectation. And for sure Basma Hotel Aswan will be a number 1 choice for any visit to this magical city.

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I had an incredible experience at this hotel. The hospitality was outstanding, with the staff going above and beyond to make my stay memorable. The breakfast was absolutely delicious, with a wide variety of options that truly made my mornings special. The location of the hotel is unbeatable, perfectly situated on the River Nile in Aswan, offering easy access to all the major attractions. The setting by the river adds a unique charm to the stay. I highly recommend this place for anyone looking for exceptional service, comfort, great food, and an ideal spot to explore the city."

A beautiful property with a wonderful staff and a beautiful pool / facilities. Reham welcomed us so warmly and all of the staff couldn’t have done more us. They were fantastic. We stayed here to go to Abu Simbel and Philae temple. We arranged these ourselves but the front desk can also help you. They offer an airport pick up for $20US. We used this option and the driver met us at the front of the terminal- it was great after a weary journey. Our room was exceptional with a view of the river Nile. Lovely air conditioning with water provided. Overall this hotel was 10/10. Beautiful stay.

Nothing - it was fabulous.

This is the second time on Basma hotel. Love it here. very polite staff, service minded and shows respect to their customers. Maneger really takes care of you, checks that everything is in order. If you are like me who likes private life, I recommend the place. Calm and quiet Great internet , the internet was working everywhere at det hotel. No doubt I will come back to Basma hotel.

Nothing bad to say , was excellent.

The pool/ Nile view room was brilliant as I was able to watch the sunset on the balcony. The pool as well was perfect to sit and chill after the day’s excursions. Rehan was excellent with organising the days for me. I was able to contact her easily beforehand via email and WhatsApp. I had specific requests as a solo female traveller, such as a female guide and private driver, as well as a specific itinerary. She was able to organise the days for me with an excellent guide - Mary - who was incredibly knowledgeable, patient and easy to follow. The car was big and comfortable for the days with longer journeys. Aswan is beautiful and slow paced, which I experienced well with my guide. Rehan was great with arranging transportation for me to Abu Simbel directly to my hotel there as the Egypt air flight was cancelled. I was placed in a comfortable car with a professional driver. The kitchen staff were great with providing takeaway breakfast boxes for those early start days with long journeys. Overall, I felt like the staff were very accommodating and made my stay in Luxor exactly as I wanted it to be - memorable. 24-hour room service provided me with snacks and many cups of coffee.

The bed sheets need updating. They were not soft and a bit itchy due to the bobbles. Better more expensive material bedsheets could be used to give customers this comfort. There are no TV channels apart from one in Arabic.

The hotel is really very good. The reception staff is very friendly and helpful, always with a smile. The room we had was very spacious and clean with an incredible view of the Nile River. All areas of the hotel are really nice and tidy..

The only detail I didn't like was in the restaurant during breakfast, despite being self-service, the staff always expects a tip and even makes comments if you don't leave one.

Food best we've had during two weeks travelling the Nile ; and the people serving it, well, they're a wonderful friendly lot ! Couldn't be more delighted with their hospitality, friendliness and good humour. The pool is huge as is the Aswan heat ; you'll spend much time there. Walking distance to boat rides on the Nile (150 Egyptian pounds for 60 mins').Oh...spectacular views towards pool area, Aga Khan museum, Elephantine Island, sweeping Nile views and the hills of the desert off in the distance. Wow and triple WOW !!

I didn't like leaving Basra hotel, easily the bit I "didn't like"

Guest relations manager Reham was very kind and attentive. The other staff members of the front desk were also kind. However sometimes too much formal, because normally I am always humble to everyone, because I can understand how hectic and pressurizing job can be in a hotel. Therefore I never keep high expectations about facilities. My request for a room with natural light was fulfilled and we got a great room facing the city view and a corner view of the Nile river. The sunrise was spectacular from our room balcony. It was spacious and and the bathroom was well lighted.

Some members of the reception desk needs to recognize if a guest is dealing or speaking very humbly. Sometimes being too much formal can be seen as grumpiness. Maybe something to work on.

Aswan surprised us for good - and so did this amazing hotel. It's clear that it was a very luxurious hotel once upon a time, and it still has all of the outstanding service and guest-oriented attitude. The hotel has everything you need, from a restaurant to a small shopping area. You have ATM machines right in the lobby, and the big swimming pool constitutes an amazing view. I will definitely go back here.

I liked everything. Even being situated at the top of a hill, walking up is not so hard if you don't have any specific physical issue, and we could loved the exercise.

The hotel is located on a hill offering a spectacular view of the Nile islands and the west bank with the tomb of Agha Khan. It is also only meters away from the wonderful Nubia Museum. The hotel has been recently renovated so everything was fresh (in fact the work was still ongoing at the hotel entrance). The room was large and so was the bed. The bathroom was exceptionally clean. The restaurant was operating all the time and the food was quite good. The swimming pool was quite pleasant. My room was facing the city but there was no noise and the view was really interesting: the Nubia Museum, the Fatimid cemetery and the city itself. As the hotel is located on a steep hill do not take a horse-driven caleche to reach the hotel.

The room safe did not work properly.