Location: Amazing! Staff: Beyond Amazing Spa: Unbelievable Truly an unforgettable experience!

The Hotel is an oasis of calm with good staff and the best facilities in Cairo, the pool area, the breakfast over the lawn, the fact there are no leaves on the grass and its clean.

The Hotel is perfect, Cairo on the otherhand is a box of broken bisquits, its like a nightmare, where they have shot the people that clear the streets and kidnaped the health and safety officer.

The location was spectaculair! Breakfast or dinner with the pyramids in the background. And walking distance, 10 minutes, from the pyramids.

The room we had was a bit older. It was perfect clean but the shower was in de bathtub and really small and low.

My stay was truly exceptional, I’m not even kidding when I say I have been to a 1000 different hotels in my life and this is one of the absolute top ones. Not only the location is amazing, looking straight at the pyramids but everything from cleanliness to helpful, amazing staff, great facilities, free private sauna and jacuzzi, I had the best massage ever in their SPA (and I spent 1,5 year in Thailand getting massages nearly everyday at different price range), food was tasty, I loved sitting outdoors while at breakfast or lunch, dinner. I can’t express enough how well behaved and mannered the Staff is, they truly made my stay unforgettable by the way they made me feel. The gardens in a hotel are beautiful and even if the rooms are a bit dull (as most of the hotels anyway) it was very clean and I found it spacious. I felt like a Queen there and it is worth the price. I read the bad reviews but honestly it’s gotta be some bad days or unlucky one time experiences because the hotel was amazing. I recommend it with all my heart!

An unparalleled location. Truly an epic view and beautiful compound. The most incredible pool!! A spacious room with a very comfortable bed. A great buffet restaurant with fresh and delicious food, and includes Egyptian food which was a welcome change. I want to recognise Mahmoud in the restaurant for his warmth and kindness. I’d also like to recognise Ali who was the housekeeper on my floor (Room 230). He was so friendly and his attention to detail in how he serviced the room was outstanding.

The rooms are a bit dated and should have a revamp to be on par with other 5 star resorts at this price point. The majority of the team in restaurants and bar were exceptionally attentive and warm, and this means staff who aren’t really let the side down. There was one young woman in the restaurant who was rude, abrupt, and didn’t seem to enjoy the hospitality part. I did let the manager know and the manager apologised and heard my feedback. A hotel of this quality cannot afford a poor performer in customer facing role.

View of the pyramids from the hotel was amazing. Having coffee at sunrise with a pyramid view was just magical. buffet breakfast was probably the best we had during our visit to Cairo. I’d probably consider staying here again just for the breakfast 😂. Staff are super helpful, friendly and professional. Compliments to the staff! They definitely made the stay a pleasant experience. Hotel swimming pool was open until 8pm. Bathroom was clean, water pressure was fine too.

139 pavilion was closed during our visit which was actually part of the reasons we decided upon staying at the hotel - they only informed us last minute like 2 days before our departure which was quite unprofessional as we couldn’t even make a cancellation and make changes to our plan at that time. They were doing construction throughout the entire evening past 10p.m. making a lot of noise we could hear from our rooms. The shelf next to the table had dust collections.

The pyramid view from our room was excellent. Worth having if you are in Giza for a short time. The pool was also beautiful and grounds well maintained. There is also a high level of security as you come in.

We went for a walk past the original part of Mena House and were ushered into the construction site which seemed odd by a staff member and then taken into a surprise jewellery/ tourist gift shop in the middle of the construction site. Interesting by Western standards this would not be allowed without a safety induction to be let into a construction site. Like everywhere in Egypt tourists seem to be ushered away into a tourist store and pressured to spend USD, despite being told ‘there is no pressure’ to spend.

The rooms were clean. The beds were comfortable. The staff were all very friendly and helpful. The breakfast buffet offered a lovely variety, and the view from the in house restaurant was very nice.

We have stayed at many high quality hotels over the years. For the price that this hotel charged (over $435/night), I would say that we should have received a room with a full view of the pyramids. The first two rooms we received did not have ANY of the views which we were shown at the time of booking online; and we had even paid for an upgrade. The third option we received was better, but still not equal to the cost. Also, the room furnishings could stand to be upgraded. Because the hotel is located quite close to the pyramids, you can hear the traffic from the adjacent freeway, and there isn't anywhere to walk around, aside from the hotel compound.

I had the pleasure of staying at the Marriott Mena House, and I can confidently say that it was an exceptional experience from start to finish. The breathtaking views of the Pyramids of Giza right from the hotel grounds added a magical touch to my stay. Waking up to such an iconic sight was truly a dream come true. The staff at Marriott Mena House went above and beyond to ensure my stay was comfortable and memorable. They were incredibly helpful, attentive, and always ready to assist with any request. Their warm hospitality made me feel right at home. The hotel itself is a perfect blend of historic charm and modern luxury. The rooms were spacious, well-appointed, and offered stunning views. The amenities were top-notch, and the attention to detail was evident in every aspect of the hotel. Dining at the hotel was a delightful experience as well. The restaurants offered a variety of delicious cuisines, and the ambiance was perfect for both relaxing meals and special occasions. Overall, my stay at Marriott Mena House was nothing short of amazing. I highly recommend this hotel to anyone looking for a unique and unforgettable experience in Cairo. Thank you, Marriott Mena House, for an incredible stay!

Big beautiful hotel complex. Has very nice view of pyramids from the breakfast area and my room. Ordered a room service for food and the food was very good with generous portion. Enjoyed a late checkout by 3pm without additional charge(Initially asked me to pay $20/hour for late checkout but the manager graciously waived the charge).

I was not informed of breakfast and SPA facility location on arrival, and there is no such information in the room. We wandered around the next day and noted another couple were also looking around for breakfast location and stairs etc. We eventually found the breakfast at a nice location, but no one offer us coffee or tea etc. The management does not appear to be consistently good. The service for a nice stay seems to be a hit or miss.