Hotel location and pool area

room was a bit dissappointing the bathroom and toilet faciltys were strange that the toilet was seperate location and basin was in the room itself This aside the view was amazing The hotel corridor smelt badly of cannabis, breakfast was very different that the offerings were strange but staff were very pleasant

Fantastic location with views to die for. Pool was just lovely with lots of sun beds. Room was gorgeous- spacious and the bed was so comfortable. Had breakfast which was excellent- so much choice.

I would have liked to have some information in the room about the facilities available including the various theme evenings they hold. We nearly missed the fire evening- only knew when they closed the pool early! Would have also preferred for the air con to be able to be turned down more. We asked but not possible.

The location was amazing and the views were sensational. The hotel was clean and tidy and a nice place to be in.

I booked a room with a balcony and a hot tub. Unfortunately, we called maintenance out to fix the hot tub but even after we were told that it was fixed, it still didn’t warm up. Then the next day, when we reported it again, maintenance came again but by the time it was fixed, we had to check out.

Breakfast buffet is worth including it was great, try the sister restaurant on the beach front rather than downstairs in the hotel for a change for the buffet breakfast . Most comfy bed I’ve stayed in for a long time , great black out blinds and walk In shower/wet room

It was a shame we missed the evening DJ entertainment around the pool wasn’t aware when booking and let the day of the event. It’s a shame the hotel dosent gave balcony’s but the architecture of the building is beautiful . In the bathroom the loo is just frosted glass slightly limited privacy

Advantages: - Separate beach entrance with changing rooms - Several authentic restaurants right under the exit to the beach - Dedicated taxi line-up near the entrance - Great views both on port & the city

We arrived late evening and got a different upgraded room but on lower floor. However, in the morning it turned out it had a smell from the bathroom - beware of the lower floors, must be having old pipes or smth. Staff member got us another room on a higher floor, so the issue was resolved. Also Eclipse top deck night club was closed due to COVID regulations

Beautiful view, nice size room

Bathroom was too dark and one can hear even little sound in bedroom since there is no door, just a curtain. Actually the whole room is dark and the elevator needs a flashlight inside to find the right button. Hotel is ok but overpriced. Not worth the amount they charge.

The hotel is fabulous and perfect place to stay in Barcelona, excellent location and right on the beach. The staff are friendly, attentive and receieved an upgrade due to my birthday. The room is spacious, beds are very comfortable, walk-in shower is heavenly and sea view room is just breathtaking. The spa is fantastic and very spacious, Jacuzzi is massive! You need to book prior to your visit as they offer an hour slot (due to covid). Had a lovely meal at their restaurant Fire and their daily breakfast is delicious.

Unfortunately I am still waiting for the monies owed back on my credit card. I reveieved no update / feedback and sent 4 emails, I checked out 4 days ago. I orginally went to reception the day before to handle the payment and I was told this would be credited back once I check out. When I checked out told their system only operates in the evening and I would be contacted (by email) that evening which did not happen. This is not what I expected from a 5 star resort and I am disappointed. I should not be kept waiting or have to chase (which I need to do). I do find this very unsettling and want it resolved.

location, room view, the food

we didn't like the smell on our floor, the carpet was dirty and unmaintained and the room was worn out

We stayed in room 2018, and it was fantastic. A beautiful suite with incredible views, a super comfortable bed and plenty of space. The spa was a great place to relax, the Eclipse bar serves excellent cocktails, staff were very helpful and everywhere was clean.

The location is fantastic for views and serenity, but it is also just a little bit out of the way. It's not a huge issue and staff will help hail a taxi, but if you're looking to be in the center of Barcelona it's worth considering the location.

thought really poor that neither of the pools were heated/ this is exactly the time of year the heating should be on.... really poor