Came around 10 pm and had to check out around 4 am, so I had a short stay in this hotel. Facilities were lovely, room was spotlessly clean, looked very new, and modern. A bit of sound from ac I was there, but I have reduced it to minimum because of the noise. It’s a bit far from airport, but I don’t regret staying in this property. Everything I needed was there. Upon check in I have mentioned to staff about my early morning departure and asked if possible to arrange a take away breakfast for me, something simple. Since I would not be physically there because of my early departure. In the morning receptionist girl gave me a big bag with lovely wrapped sandwiches, there was a yogurt, protein bar, juice and water, muffin and fruits. I was very touched. You made my day. I worked in Conrad Rangali Island in the beginning of my career so was happy to see staff who do their best - an extra mile for their custommers. Thank you to reception team and f&b team for this late night extra work done for me. And well done.

It's a very nice hotel, rooms are very good, very tasty breakfast with a variety of foods to choose for different taste, all in all definitely goes in line with what you expect from Hilton Hamptons

I didn't like the place it's located in, it's in some industrial district, quite far from the center of the city, the taxi is cheap though, so it's an option, but next time I would probably choose a place closer to the historic center or Kazimierz, I believe this hotel might be good for some corporate events/venues, nonetheless it definitely on a higher end of the price/quality ratio

* we came to a worship concert that took place in Tauron Arena, and it's only 8 minutes' walk from the hotel * it's also about 10 minutes on foot to the nearest tram stop that can take you to the old town * very friendly and helpful staff * very clean rooms - towels had been changed every day even without asking for it * really nice choice of food for breakfast, I think everyone could find something for themselves * it's not busy and loud area, rooms are quiet as well

During our 3 nights stay, we didn't find anything that we could not like. Everything was great and at the high level.

Reasonable price, breakfast included with lots of varieties to enjoy. Located in a very calm area . Around 12 zloty we paid for Uber to the old town. The room was very good. Beds were comfortable. The bathroom was modern. Very clean. A small bottle of water you can enjoy with some coffee and tea. There is safe parking but it is an additional charge. I would strongly recommend it.

A little bit far away from the old town but still it takes around 12-13 minutes by Uber. Taxi on the other hand is around 40 zloty.

We could have Breakfast only on Day-2 and they had packed us Breakfast for Day-1 as we had a early morning tour departure. That was nice of the Staff. Breakfast was good with a good range and interesting variety. But sharp 10.00AM they just close the entry to the buffet area which was quite stern and unusual for us - since in India the concept of accommodating the customer a little here and there is always a norm. Anyways that was just an observation.

Location is a little away....from transport points. The walkway is also a little secluded and we may not want to walk there in later hours. We have to take a Uber/Taxi otherwise. But this may not be a complaint, but an observation on the Location.

From all the perspectives the hotel is very good.

The the problem for me was the location far from the downtown. Also I think the hotel is "by design" for getting by car. Because even when I try to walk out and take along walk to whatever place, the area around the hotel and the way the walking side is organised near the hotel does not feel comfortable for walkers. But this is super quite place and probably better positioned to come/leave by car/taxi.

I had a wonderful stay. The staff were extremely professional and always friendly and helpful. I would recommend this hotel to family and friends

There wasn’t a refrigerator in the hotel room. I booked a tour of Auschwitz through the hotel but the tour was booked with a tour company that doesn’t do tours to Auschwitz anymore. Maybe there is some room for improvement in internal communications.

The hotel is clean. I enjoyed the breakfast as it gave a great variety of food. The rooms are spacious and comfortable. The staff was not overly polite but they were pleasant.

The location of the hotel is a little bit remote and if planning to use public transport it takes some time to get to the nearest tram stop. The room was a bit cold and no option to increase the temperature more than 24. Also we had only one blanket and I was waking up during the night because it was cold. Also, they charge 50 EUR deposit for damage - I haven't experienced that in any other hotel before. I have been told it is refundable tho. Plus, you need to pay separately for parking even if you are staying at the hotel - also a bit unusual.

3 star hotel which is worth more, clean and quiet

Staff i.e mostly female staff were quite direct and unfriendly. I guess it was the cultural difference that I noticed but they could obviously improve as the hotel should be different than the street! The hotel did not provide any tourist guide or information like maps, booklets, magazines ect , neither at the desk nor in the rooms!

Short walking to the tram station, 9-10 stop to the Old Town, the Wawel, and other attractions. The hotel is not so big, the rooms are clean and comfortable, the breakfast is excellent. We would choose again Hampton, we liked to stay there.

The double bed is not so big, I think. The extra bed was a bit worn and didn't seem very stable. The train runs next to the hotel, sometimes it is loud.We don't like big pillows and double quilts. I think the parking system is strange a bit, it's inexplicable why the parking fee cannot pay at the reception.