The hotel is really nice and located in a calm area. We could sleep with the windows opened and were not bothered by any noise. They were kind enough to accommodate an early check in for us. The apartment looked great, it was clean and fully equipped. We also tried the restaurant for breakfasts and had one dinner there, the food was really good and the staff kind.

The only negative point would be the sauna : we tried it once and it was not warm at all, we could touch the stones with our bare hands. We thought we needed to reserve it first as it was mentioned on a paper there but at the reception they confirmed we did not. I got my clothes locked in the locker there so my husband had to go to the reception who eventually supported after some misunderstandings (they thought the issue was with the safe in the room). He mentioned the heating issue of the sauna and they told us to inform the maintenance guy ourselves, which I believe is not the best way to handle the situation specially with the language barrier.

An exceptional experience from start to finish! The hotel's 5-star service truly stands out, with a fantastic location that makes exploring Krakow so convenient. The room was spacious, comfortable, and thoughtfully equipped with everything I needed for a relaxing stay. I can’t wait to return on my next visit to this beautiful city—highly recommended

It's simply really nice :)

The breakfast options are unreasonably expensive - no matter how good the breakfast is (I didn't try it) , you can surely find much better breakfast for much cheaper outside the hotel, not to mention at the price the hotel is demanding.

Great location. Very “New” feel to the hotel with friendly staff.

I booked this hotel and am a member of Radisson Rewards l, however they don’t give points if booked through booking.com. This needs to be resolved/ or communicated clearly as this is not the case with other reward programs.

The stuff was on a super vibe and welcomed us at the midnight with a warm hospitality. The breakfast are is comfy, food - great selection. The biliard was total hit for our son. It was 2nd day they were working! It was great experience to live in the brand new hotel

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The place is fantastic. Staff friendly breakfast excellent ! Parking expensive .

I received an email from booking.com stating that the hotel wanted to charge me 3000 zloty for “large damage” to the room ! I called them immediately and requested to speak to the manager and I was told he was unavailable ? I travelled with my partner both mature individuals, not Rock Stars or the like and as far as we were concerned our behaviour was good and there had certainly not been any “large damage” nor any damage nor accidents in the room that we were aware of, in fact we generally leave rooms as they were found ? I have send an email to the hotel requesting clarification and have had no response ? The hotel was great otherwise

Great Location and Modern Ambience Staying at the Red Radisson Hotel in Krakow was a truly pleasant experience. The hotel is in an excellent location, close to bus connections, making it convenient for travelers. There are also small shops nearby where you can buy snacks and essentials. The hotel lounge is well-designed and highly functional. On the left side, there is a game area featuring a pool table, providing a fun way to relax. On the right side, a long table with power outlets is perfect for those who need to work and stay connected. The interior of the hotel is modern, spacious, and beautifully designed. It feels open and dynamic, never monotonous, creating a welcoming atmosphere for guests. Breakfast is satisfactory and provides everything needed for a good start to the day, especially for those with work commitments. All in all, this hotel is a great choice for anyone looking for comfortable accommodation with excellent amenities and a fantastic location!

Low pressure of water. But this is environmental part. :) Energy savings

The room and breakfast are great. I stayed for about a week and all the staff that I met were very friendly and helpful. The hotel is also within walking distance from the main train station, which makes it easy to get there from the airport.

Just be aware that the annex building isn’t connected to the main hotel building (where the reception and breakfast are), which means it can be a little inconvenient if you need to go there during bad weather. Also, the note in the room mentioned that laundry will be returned to the room after they are ready but in reality, I had to pick them up from the reception. I honestly didn’t mind but it would be nice to have the note updated. :)

We were the third guests arriving at this brand new hotel Staff were excellent and will be back soon

Nothing everything was just perfect

We really enjoyed our stay here! Booking with Radisson Red Hotel Krakow was a great choice, and we would definitely book again. The hotel offers great value for money. Our room was chic and comfortable, and we even received a free upgrade with a terrace—a lovely bonus! We also loved the location—it was within walking distance of the city centre (about a 20-minute brisk walk), which is exactly how we prefer to explore a city while on vacation. At the same time, it was away from the hustle and bustle of the Old Town, making for a more peaceful retreat. The parking was reasonably priced, with plenty of available spots. Overall, a fantastic stay—we’d highly recommend it!

The bathroom was a bit cold.