The staff was extremely friendly and service-oriented. Security/guards in front of the hotel were great. The room was large and relatively quiet with good wifi connection and a nice view over the city. Thank you, @Mado!

Breakfast is large, but I'd prefer some more "western" breakfast choices. The room on the upper floor was quite cold and airco/heater couldn'tbe adjusted, thus better bring socks and a long sweater :)

Nice reception staff, even gave me free lunch buffet coupon for one day. Friendly staff and room cleaners.

Kitchen Chef was more occupied with taking photos of the lunch buffet than prioritising the timely opening of lunch buffet. So instead of being ready at 12 as advertised, it was only opened for customers at 12:30 and I could not take anything, as I had a flight waiting. Priority on customers would be better than taking photos.

Great staff and nice, comfortable rooms. Good selection at breakfast and right in the middle of town. Makes it easy because all the drivers know Mado

The spa wasn't great and I think it needs a good scrub around the edges, but these are small things

The location . The clean rooms . A very polite and helpful staff in all areas of the hotel .

The breakfast was good but needed more variety . It will be great if Arabic food is added . It is also good to add a playground area for children.

Close to the airport with free shuttle both ways. Safe, spacious, and remarkable customer service. Everyone is eager to help. Truly an excellent hotel.

No hot water near midnight as the water heater probably cannot meet the high consumption at peak hour. But it’s no big deal as the weather is warm.

My friend fell ill during the trip and the staff went out of their way to help. The breakfast buffet is great and has a wide variety, especially juices. The rooms are well cleaned. Strong internet in the room.

Delicious and abundant breakfast. Much variety! Local and international foods. Great choice of fresh juices. Sometimes the coffee would run out, but they would replenish quickly or bring directly to table.

My shower head was broken, so I had to use the hand-held instead, which I could mount. The shower also wasn't sealed properly, so the bathroom floor got soaked every time. Minor inconveniences for me, but probably a hassle for the cleaning staff to deal with.

This is the 3rd time I've stayed here and I keep coming back! This time ten hours after I arrived I became sick with COVID and the hotel staff did EVERYTHING possible to assist me. One of the workers even took me to get the PCR test! You can't find caring places like this very often. They went above and beyond what they were obliged to do. Blessings on Mado Hotel!

The staff are great, rooms are clean and modern, great location - close to both airport and restaurants, spa has fine massages at fab prices, internet works well, easy airport shuttle, and cute bar for a morning macchiato. I've stayed here at least 5 times, and it's all been stress-free.

A bit more variety for breakfast would be great, but overall fine.

Excellent customer service. I had some complaints about the room and the hotel took action right away and went extra mile to ensure i am satisfied with my stay. The hotel manager has done commendable job listening and acting on my constructive feedback.