I like the gaming set up, and a few of the shops! The room that wasn't renovated yet was still fairly nice and clean! The view from the room was just amazing.

I didn't like that Rio was a little distance from the strip cause they didn't have a walk way to cross the free way so your forced to Uber or taxi or drive your own car and battle for parking spots! The Adult pool shouldn't be limited to a few days a week! There was an old mini fridge that trapped heat under the counter which over time causes damage! No microwave!

The Rio provided us with a room that was, I might say, the best, most spacious, and most well kept room we (my family and I) have ever stayed in. The shower and restroom was very clean. The tile work was nice. The shower glass was clean. They placed (at least in this room) the Costco-sized shampoo, conditioner and body wash tightly fastened to the wall opposing the shower spout (which was nice).

I chose this hotel because of its extravagant pool. However, we arrived at 6:00 pm with a plan to leave before sunrise. Unfortunately, the pool closed at, you guessed it, 6:00 p.m. This was very disappointing. I would rather that the pool was open until 8:00 p.m. or 10:00 p.m.

STaff was courteous throughout. The place was clean. Lots of walking to room from parking or to anywhere. I appreciate the free parking. Thats a real problema at other hotels. and access was good. Nice work Rio. You did great!

my sex life.

check in was not possible with Booking.com reservation number. Had to pay twice and later get a refund.

very loud reception area

The bathing soap on the wall finished before the 7 days were up and not replenished which make me assume that after the last guest left the room it was not refilled. I wish that after ever guest leave, a deliberate attempt is made to replenish or housekeeping check the bathing wall soap at least every three or four days. We also arrived late in the evening with hotel work happening near our room. Despite the front desk informing of of this during check in, it’s unacceptable that work gets done very late in the night as we are her on vacation and expect a non disruptive night

Liked my room, the restaurants gave many options inside the hotel,

1st. Why lie to customers about a room for $46 then charge a mandatory $43 resort fee? Every property in Vegas does the same lie, it’s just not right. At least you haven’t started charging for parking, it’s not like the overpriced everything isn’t making enough money that it can cover parking. 2nd. Only issue I had with my room was finding screws on the ground, but totally no problem. 3rd. Really missed the world buffet, I know out with the old in with the new but so enjoyed your buffet.

We were updated to the newly renovated rooms & the location was very close to all the attractions we wanted to do.

The newly renovated rooms had its perks. I had to call maintenance 3 times, the phones in the rooms did not work so I went through loops trying to reach the front desk from my personal phone. I could’ve went down stairs but we were on the 19th floor all the way at the end of the hall and the elevators were super slow I’m assuming because the hotel seem to be very busy & booked .

Good location.

The staff at the Front Desk, the one who receipted me has no small at all, instead she yawned at least 3 times, no hello no greetings, no smile, when I finished my check-in, the next customer is white, and she started to smile and greet. What the hell is that? Please don’t tell me that Rio doesn’t welcome Asian customers.

All in all, I really can not say anything bad about my recent experience at Rio Hotel and Casino. The property, staff, rooms and amenities (Gym only for me required) were all very nice. Read some bad reviews prior to going, which really had me a bit anxious, but I can honestly say, it was great.

The ONLY inconvenience I had.. was a Saturday morning 06:30am wake up from drilling due to the ongoing hotel renovations. I had only got to bed at 02:30am due to the U2 at Sphere concert (which is out of this world by the way).. I called to the concierge to discuss the noise.. They kindly told me that there is nothing they can control about this because it is the Contractors and not the Hotel who schedule this.. However, as an apology, they removed my Resort Fee and Tax for the day of that stay.. But aside from that, really there was no other major issue.

The property was really nice. The only thing I didn’t really like was the fact that there weren’t any microwaves in the room. I feel like that would’ve been a great add because a lot of the food that we bought from the restaurants we couldn’t finish.