Staff went over and above to help us. Even though my French is less than wonderful, they understood what I was trying to say, and replied in English or French as appropriate. The location was excellent, and we could walk almost everywhere, including to the central station when we wanted to catch the train back to the TGV station before going to Paris. Breakfast was much better than I expected and the room itself was extremely comfortable.

The lighting in the room was a little dim in the evenings, but was okay in the daytime. No central light. Some kind of hand washing facility in the toilet would've been nice, but by no means essential.

The location of this hotel is excellent for seeing all of the sights. Everything is within easy walking distance. The breakfasts were excellent with good fresh choices and the staff were attentive. The room was a reasonable size and very traditional for a hotel of its age.

There was only one lift which could get busy at certain times but it wasn’t something which would put us off. The street cleaners come around very early in the morning but that’s the payback for staying in such a central location in a popular tourist spot.

The Hotel is perfectly located in the centre of Avignone, close to the most of historical sites and restaurants. Breakfast is good, and the space devoted to breakfast is nice and clean. Our double room was sufficiently large, with two large windows. Very well the heating in the room and in the bathroom. Finally the hotel is very close (100mt by foot) to the parking mentioned in the hotel description.

The hall of the hotel is very small, not well organized, and some furnitures are old and not adequate for a 4 stars hotel. The room, where we stayed (privilege), has a bathroom divided in two parts; wc is divided by the rest, and it is located in a small cabin. Pillows should be renewed, hard and not uniform, substantially not comfortable.

We stayed two nights, the first night we were given the smallest room in the hotel. The shower was incredibly small and not fit for purpose; we are a slim couple and you could not turn around in the shower with the curtain enveloping you.

As above. When I spoke to reception to say this was not the room booked, they apologised but did not have any other available that night. The receptionist Namon was extremely helpful and sympathetic and upgraded us to a suite for the next night which was delightful.

Hotel de l'Horloge was a wonderful little boutique hotel. Our room was quiet and larger than expected. The bed and pillows were comfortable! The breakfast room was lovely and had delicious baked goods and a good variety of hot and cold options. It was really great! The hotel location was perfect. it was right by the Palace of the Popes. There were many shops and restaurants right outside the door, as well as grocery stores nearby. We had a little fridge in our room to keep snacks and drinks cold. We were close to many attractions, pick up points for excursions, buses and the train station. We would stay here again!

The room was not very bright, but we were out most of the day, so it didn't really bother us.

We had the good fortune to visit at Christmas time when Avignon puts on a magical display of seasonal decorations. The hotel was equally festive, with a couple a beautifully decorated trees in the foyer. The staff were very friendly and helpful. Our room was roomy and had all the facilities you expect form a good hotel. Our room also access to a private patio overlooking the Popes Palace - stunning. The bed was incredibly comfortable and the room was spotlessly clean and very quiet. The breakfast room was well appointed and offered a full array of options, from eggs/omelettes to cereals and croissants. No complaints at all - would not hesitate to recommend

Nothing from my perspective. We had a very enjoyable stay

Good hotel with an attention to detail located right in the buzzing heart of Avignon. This hotel is making a special effort to be considerate to the planet with a number of basic initiatives. Whilst there is no on site parking at this hotel which would be difficult given its location it was near enough to some affordable public parking nearby that was walkable even for myself with slightly limited mobility.

Not really a dislike possibly even an advantage. Whilst the hotel itself does not have an in house restaurant there is a basic restaurant attached and an even greater choice of restaurants in the pedestrianised avenue/plaza directly out front.

We loved Hotel de l’Horloge! It’s 20 feet from the main plaza in Avignon with lots of great cafes and restaurants plus many others nearby. Probably the best location possible in Avignon. Even though our room overlooked the plaza it wasn’t noisy at all. The hotel is very quaint with nice staff, the bed linens and towels were very good quality. The hotel is somewhat quirky and not luxurious but still very nice. Would stay there again. Merci Hotel de l’Horloge!

Our room smelled a bit like it had previously been a smoking room. We didn’t ask to change though because we loved the view and other things about the room. There also isn’t an area in the lobby to sit or a patio at the hotel but the cafes are so close it’s fine without it.

Superb location - Excellent breakfast - efficient staff .

Too many passageways & steps to access the room - very difficult if you have luggage . Was very disappointed with the size of the room and bathroom . Although the hotel is in a quiet side street , this street can get very very noisy early in the morning when the garbage collection vans and the municipal cleaning facilities frequent the street .

Central location, very near to a wide choice ofbars and restaurants. Within easy walking distance of the Palais des Papes and Pont d’Avignon. We had a corner Junior Suite with four big windows onto the Place d’Horloge but still fairly quiet. Very good breakfast with a great choice. Very pleasant staff.

Fascinating old building but if you preferred to use the stairs, many different corridors and easy to get lost!