The staff are so helpful, this hotel is spotlessly clean, as is the swimming pool and surrounding area, heated outdoor pool as well. Excellent over all.

The hotel is a good distances outside of town, and the fact that they don't serve any food after breakfast.

A very relaxed atmosphere in a quiet location a short drive from tourist areas in Carcassonne.A car is needed to access this hotel. We enjoyed the swimming pool each afternoon. The hotel was exceptionally clean and well-maintained.Our bathroom in particular was very comfortable.

The description of the facilities on 'booking.com' were a little inaccurate.It might have been an error in translation?The rooms were described as having 'shared wc' when in fact our wc/bathroom was en-suite to our room and we did not share it with anyone.I would advise that this is amended because it does not describe the facilities on offer accurately. We thought that the breakfast on offer , although excellent in terms of choice and quality, was a little expensive.

On arrival, Hotel La Bastide Saint Martin, is impressive, Entering through two large iron gates into a area providing sufficient car parking. The Foyer of the Hotel was also impressive, possessing wonderful ambience and decor. There is an open area for breakfast, which was quite adequate, adjacent to a large heated pool surrounded by chairs and sun lounges. The room had air- conditioning which was a great relief from the single fans experienced in our two previous stays. The owners provided excellent assistance when required, especially since we spoke little French. Both owners were essential in assisting us when we severely damaged a tyre on our rented Peugoet 2008. They spoke (French) to Hertz in Carcassonne and managed to organize the return of our vehicle. . . . . . we will be forever in their debt for their kindness and personal assistance. Rating: 8/10

The only negatives were that the property was located some four kms from Carcassonne, requiring a car to get into the town. The small size of the room which made accommodation of our 4 large suitcases a challenge, leaving little room to walk. The necessity to lug our suitcases up a flight of stairs to our room and the absence of a refrigerator, especially when we had milk (for coffee in the morning and a few bottles of white wine). The Breakfast though quite good, was optional. Our unit was described as being a Superior Double Room which was wheelchair accessible . . .in fact our accommodation was a single room with a separate bathroom on the first floor, hardly wheelchair accessible

The staff was extremely helpful and welcoming. Especially the young lady at the reception was very helpful and shared all possible options and suggestions. Breakfast was great and totally worth it. The hotel has a nice swimming pool and sufficient parking.

The room was a bit small and sober but the hotel itself was perfect with a parking and a nice swimming pool. It is a bit too far to walk to Carcassonne but perfect if you travel by car.

We've enjoyed our holiday at Hôtel La Bastide Saint-Martin very much! We had a wonderful room, with a spacious bathroom and more than enough closet space. The owners and the receptionist Myriam are very nice and hospitable. They want to make your stay as pleasant as possible. The swimmingpool, sunbeds and garden are lovely and comfortable.

There's hardly anything we didn't like. Maybe a more stable WiFi would be welcome.

An attractive hotel with a lovely pool area within a short driving distance of Carcassonne. Our deluxe room had a terrace overlooking the garden and pool. A nice breakfast room and terrace overlooking the pool but the breakfast was expensive.

They only provided 3 teabags for 2 of us for 2 nights. The breakfast was expensive. No dinner provided. We had to drive into Carcassonne.

Superb stay at hotel. Would highly recommend. Lovely pool area, reception, friendly helpful staff, gorgeous room. Just 10 minutes away from Carcassonne by car. Couldn't fault anything! Excellent choice at breakfast.

There was nothing that could have been improved. Would quite happily have stayed longer but we were travelling through France. Receptionist even apologised for the poor weather on check out day!

Staff excellent and very informative about the area. All staff made every guest feel special. Exceptionally clean and huge attention to detail. Breakfast fantastic and great value for what's on offer. We will definitely recommend to others and we will be returning.

There's nothing not to like about this hotel

Isabelle and Alain are so kind and ever ready to help. Loved the friendly, personal feel in this family-run hotel. Wonderful pool with beautiful view and plenty of comfortable loungers, so relaxing. Pre-dinner drink by pool was a treat. Delicious breakfast. Room small but well equipped with en-suite and kettle plus tea/coffee. Very comfortable beds so we all slept very well. Pleasant 1 hour walk along river to get into the medieval city by day. We really enjoyed our stay and would definitely recommend it!

Hotel is 3km from Carcassonne so we occasionally wished we had a car for the evening but managed ok without. Good local taxi company mostly arrived within 10-15 minutes except on one rainy night where they took 1 hour! Taxi cost circa €20 each way. No buses on Sundays but regular buses until 19:30 Monday to Saturday cost only €1 each way which was good.

What a charming gem of a hotel which ensures a relaxing break in beautiful surroundings. We loved everything about this place. Isabelle and Alain were most helpful, friendly and welcoming. The hotel was spotless and comfortable and the breakfast was delicious. We will definitely be back and wouldn't hesitate to recommend.

Nothing. We were able to get taxis into the medieval city which was about 8 minutes away. Next time, we will likely rent a car though. The bus also stops outside.