Very nice personnel, good location in relation to the castle, plenty of parking which also felt safe, no complaints about the room.

The immediate vicinity of the hotel is not very walkable (but in fairness, this is not what they can improve). The breakfast was a bit too French for us, could have a few more non-sweet options such as eggs in any form.

Room was clean and exactly like on the photos. Staff was very friendly and helpful. Very easy private parking with tons of slots available. You are in a Hotel, but it seems like you are within a family. Brakfast was amazing with local products and others homemaded by the staff itself. Truly recommended and worth the price!

The hotel was well located for people with cars. It has free parking and is easily accessed from the main street. The room was clean and well-kept, comfortable. We had the double rooms (two bedrooms and one bathroom) although we were two people, and liked the extra room very much.

Nothing.

LAst minute booking but made easy and were able to accommodate limited mobility guests. Friendly staff and great location .

Nothing rally. The hotel was great value for money and offered what we needed.

Staff were friendly and helpful. The breakfast was very good and the staff member went out of her way to explain the local delicacies. All the food was excellent.

The water pressure in the shower was not very good. The extra pillows were a nice touch and very comfy.

great location for the airport and also very easy to drive to the castle or the city.

code entry to the carpark late was incredibly counter intuitive, I almost gave up but some creative thinking about how and where to enter the code saved the day

Clean, standard, reasonable sized room with sofa as well as bed, quiet area out of town, near MC Donald’s. Great to have a bath in the bathroom and a kettle in the bedroom. Friendly staff Good wifi

By main roads - not in town

Very well run hotel with attentive staff and plenty car park. Good continental breakfast buffet and comfy bed. Private terrace to the back of hotel for our room was a bonus, but has to be booked. Just still at walkable distance to ancient cite, but bit further from centre ville.

Nil.

The ladies managing the hotel are amazing, they gave us all the info we need to have a great stay in Carcassonne. The hotel is pretty clean, thw wifi works fine, the breakfast is really good, and it is 5 min by car from the medieval citiy. Great value for money stay.

Excellent breakfast, friendly and helpful staff, close to the old city.

Very noisy from hallway and next-door-guest noise.