Really helpful, patient, and kind receptionists/ managers. On the day of arrival, we were delayed, so due arrival after reception closed. Messaged via Booking.com, and they replied with clear instructions. The same when we've called a previous stay. Welcoming the next morning and helpful. Secure parking, quiet and comfortable beds ensured good night's sleep for all 5 of us and our dog. We likely the connecting doors, as gives peace of mind for us parents, and privacy for teenage sons. PS great bakery/patisserie/chocolaterie in Coquelles village (but no coffee). Good restaurant next door (we haven't tried in-house yet as too long and unpredictable a journey from North of England to book in advance.

All good. It is much better than the prison-like F1 across the road (shared toilets & showers) and 2/3 B&B hotels at Euro Cité. The 3rd, the 4*, isn't worth the money for 2 rooms for 5.

Friendly and helpful gent at reception on arrival. Room was very clean and with all working facilities (in stark contrast to our accommodation on the way out at a different hotel). Location is easy to reach though the name sign is small and obscured from the road, nearby fuel, large supermarket and various eating options. Secure parking which was important as we were on motorbikes. Quiet at night, customers respected the 'silence after 11pm' request as well as the no smoking signs (unlike previous accommodation). Will definitely use again.

Nothing to dislike although it initially took a bit of finding as the sign wasn't visible from the road.

We didn't stay for breakfast as we had to leave before it was served. The hotel was sufficient for our needs but one night was enough.

We had twin beds which was good but the space between the bed and the wall was minimal and you had to go sideways to get into bed. Also on arrival it was nit explained to us that there was a code on the key to exit the hotel gates on departure. As a result we left the key at reception (unmanned) and did not have the code to leave the property. Fortunately there was someone else leavinf at the same time (6 am) and we were able to leave.

The property replied to our questions fast after we booked. As promised we had a ground floor room with windows to park our motorbikes outside. Breakfast was brilliant, continental breakfast with a twist, there was so much variety n an all you can eat buffet. Secure parking from 10pm to 7am, guests were given a code to gain access. There was a bistro next door that gave discount when staying at the property portions enormous, outstanding quality and staff very hospitable. We had a bath, granted it was small but it was a bath and after riding over thousand miles it was worth it. Beds were comfortable, rooms were small but had everything we needed, they were clean, soap for hair, body n face was included and was sulfate free. 5-10min journey to the euro tunnel There is a bus that takes you to citie europe for free which is 3min walk from the hotel Couldn't have stayed in a better place

There is nothing to dislike about the property , but the bar prices are dear, but beggars can't be choosers

Location is perfect for the eurotunnel especially when doing a late crossing from UK to France. Rooms are clean, quiet and comfortable. Secure coded gate on the carpark If you need a late check in they email you the code to the gate and entrance to the hotel to get your key - really easy! There is tea and coffee although only perhaps not quite enough coffee and tea left , milk out but enough for a morning brew. There is a hairdryer in the bathroom. Good hot shower Has all the basics you need covered including shower gel. We have stayed a few times here now when we are driving through France from the UK. Friendly staff

The rooms are a little tight on space but for a short stay it's absolutely fine and has everything you need. The shower screen leaks a lot down the bath. We had the same problem when we stayed last year and while they have now put a shower curtain up to go across the inside of the bath and to cover the half shower screen, because the base of the screens arent tight or sealed enough it still leaks. Extra towels are definitely for the floor.

Near the ferries and la shuttle . In a good location for small town Bar near reception and outside sitting . Security for vehicles and gates , Staff are very helpful Breakfast was available at a price Walking distance to shops and food outlets Room service if needed Rooms comfortable and clean ,very basic

Room layout very compact, only two of us and we was not big overweight people ,kept getting in each other's way . Only floor space for one person . Bathroom was very compact .

We often stay at this hotel and the refurbishment has given it a new lease of life. It's much fresher and cleaner than before. The heating too was much better than previous winter stays. We appreciate having a kettle in the room and there is a free car park. The car park has gated access which is meant to be locked until 7.30 am but when we left at 7 am it was open. The location is perfect for us, being close to several supermarkets so we can stock up before leaving France and only a few minutes drive to the Eurotunnel. The staff are always really friendly, even when you forget what language you need!

Noise is always a problem at this hotel and we had a room at the start of the corridor just by reception so we heard everyone coming and going! If like me you're a light sleeper I suggest taking ear plugs.

There is parking, a bar, breakfast. A safe footpath behind. Supermarket in Calais up the road. The room was spacious enough, with a comfortable bed and a kettle. There was storage. It was really nice to have an optionally fully opening window on the ground floor.

There is no area to take your dog with you to breakfast, so awkward of you travel alone. Although at the bar, we were able to sit by the door for a drink before going out to dinner. Thank you.

The room was lovely perfectly adequate for my dog and I. Everything was clean and in good working order. It looked modern and cared for. I had to put the heating on and it warmed the room very quickly. The hotel grounds were spacious and parking was plentiful and secure. The breakfast was delicious and we could reserve a time, which was perfect. I was particularly grateful as we had arrived earlier than anticipated and our room was ready.

Nothing that the hotel could change. It was very cold and wet!

A very convenient location for this budget hotel. A quick drive from the EuroTunnel with gated parking, which we really appreciated. The hotel were very helpful and provided access codes as we were arriving very late. WiFi code was also given with our key, which was great. The room was very, very small but sufficed for 2 adults for one night - for any more it would be slightly claustrophobic, I'd think. Modern design update to the room and bathroom was a very welcome thing to see when we checked in. The breakfast was included and was a lovely and plentiful continental selection. The staff we encountered were very helpful and friendly.

The room was very small, although it had everything we needed for a short one night stay/sleep. Some noticeable wear and tear in areas of the room and common spaces, which made the spaces appear tired. We imagine the hotel has predominantly short stays and so this would explain the high traffic and quick deterioration of the finish of the rooms and corridors.