We had one of the larger rooms, so space wasn't an issue. It was comfortable and had everything we needed. Nice shower, big soft towels and nice toiletries. Really close to the Louvre gallery, and walking distance to the RC Lens football ground. When the bar/restaurant was open, there was a lovely area to have a drink. Free parking behind the hotel was good too.

We went to watch a football match, so wanted to have a drink in the bar before the game, but the staff at Reception told us the bar was closed...specifically because the match was on. (The bar had been open at the same time the previous day.) The hotel is approx. 30 minute walk from town, so there were very limited alternatives to have a drink before the match. We also ate in the hotel one evening. The menu was shown in both French and English (on separate pages) and all prices were in euros. But the French menu showed a higher price than the English menu for the same meal, and we were charged the higher price. So please double-check before ordering.

- The business superior room was comfortable and dog friendly friendly. This is the first time I've come across rooms with feeding bowls for dogs. - The bathroom was clean and had a shower. The toilet was separate to the bathroom which seems to be a theme for modern hotels. - The in-house restaurant was great and had a good manu for dinner. - Evening staff and restaurant colleagues are excellent and very helpful. - Large sit-down area to have a drink in the sunshine.

- The superior business room was smaller than expected due to cupboards and table placements. - The approach to parking is through narrow one way roads through a new build so expect some diversions while building work is ongoing.

Delightful hotel with lovely staff. Right by the Louvre in Lens, this modern hotel is in converted terraced houses that were once homes for miners. The whole hotel is elegantly presented and decorated - dark colours beautifully lit - and includes an excellent restaurant with delicious food, beautifully presented. Very dog friendly hotel.

The beautifully appointed 'cosy' room was too small. There was little space to even open a case. Suggest you book one of the other sized rooms. It was very surprising that such a modern hotel had no EV charging point.

We stopped here because we were visiting Louvre-Lens and the hotel was very convenient. There was free car parking reserved for the hotel in a street behind the hotel. Very easy to get to from reception. Room and bathroom were excellent with tea and coffee making facilities. Breakfast was a buffet style and had a wide selection.

We were on a ground floor room facing the main road between the hotel and the Louvre. It was slightly lower than street level and needed the curtains drawn to prevent passers-by seeing in.

Such a beautiful building, wonderful front desk staff, so helpful, also good service in the Restaurant. The draught Beer was the best, pleeeeeeeez send some to the UK!! We checked out very early to catch the Ferry but the front desk Manager still provided us with some breakfast. Big thank you to him.

The room was very small, we had to move the bedside lamp to open the wardrobe. We found the Restaurant menu quite limited but they very kindly made us vegetable Pasta.....I know, unthinkable! Big thank you to the Chef.

This hotel is so well run. All the Staff are trained to the highest standard. Helpful. Knowledgeable cheerful especially Orane the Receptionist who went out of her way to give us directions and local information. Our room lacked nothing.large.well furnished comfortable. The Chef is innovative and the food is different and delicious. Cannot praise this hotel enough. .

This hotel is exceptional. The receptionist when we arrived was so friendly & helpful, had a good chat about local facilities etc faultless. The gym is brilliant with amazing equipment. We had dinner in the restaurant, and the restaurant staff were just brilliant , I have to say the barman was exceptional, his recommendation for the red wine was perfect with our food , and he made very nice g&t 🙂. Very peaceful and comfortable room , very clean and perfect.. breakfast also brilliant. Very easy to park and very convenient for the motorway. We will be back

Nothing

The receptionist on our arrival was exceedingly helpful. Breakfast looked good but we only had the express one. The room was well decorated with a good shower room but exceedingly small, if you were staying more than one night I’d recommend an upgrade to a larger room.

The light pollution from LED lights in the bedroom didn’t aid a good nights sleep. We had reserved a table in the restaurant for two nights but cancelled the second evening as we didn’t enjoy our meal at all. Would have returned it had we had eaten during the day. The courgette tart tatin was presented with raw courgette, partially uncooked pastry, placed on the top, covered with pea shoots and was tasteless The vegetables on our main course were hard too. We did not order a dessert. More staff would have been beneficial too. Having eaten at one of the restaurants where the chef had worked, we expected better. However, we can thoroughly recommend Le Club restaurant up the road, excellent food and service.

Very close to Lens Football Stadium, walking distance. Lovely sense of history linked to the hotel. Plus the Lens Football team stay there….added bonus.

The rooms were very compact. Not much room to move about! The view was poor, but that’s just due to the location, it just meant the blind was down the whole time. Otherwise it was just what we needed for a 2 night stay.

We stay here regularly. We find the hotel to be consistently well managed. The rooms are very small but exceptionally well laid out. The beds are super comfortable and the amenities are really very good. We often bring our dog and he is made extremely welcome - and comfortable.

Nothing bad to report. Choose this hotel if you travelling through Calais!