The receptionist on our arrival was exceedingly helpful. Breakfast looked good but we only had the express one. The room was well decorated with a good shower room but exceedingly small, if you were staying more than one night I’d recommend an upgrade to a larger room.

The light pollution from LED lights in the bedroom didn’t aid a good nights sleep. We had reserved a table in the restaurant for two nights but cancelled the second evening as we didn’t enjoy our meal at all. Would have returned it had we had eaten during the day. The courgette tart tatin was presented with raw courgette, partially uncooked pastry, placed on the top, covered with pea shoots and was tasteless The vegetables on our main course were hard too. We did not order a dessert. More staff would have been beneficial too. Having eaten at one of the restaurants where the chef had worked, we expected better. However, we can thoroughly recommend Le Club restaurant up the road, excellent food and service.

Such a beautiful building, wonderful front desk staff, so helpful, also good service in the Restaurant. The draught Beer was the best, pleeeeeeeez send some to the UK!! We checked out very early to catch the Ferry but the front desk Manager still provided us with some breakfast. Big thank you to him.

The room was very small, we had to move the bedside lamp to open the wardrobe. We found the Restaurant menu quite limited but they very kindly made us vegetable Pasta.....I know, unthinkable! Big thank you to the Chef.

This hotel is exceptional. The receptionist when we arrived was so friendly & helpful, had a good chat about local facilities etc faultless. The gym is brilliant with amazing equipment. We had dinner in the restaurant, and the restaurant staff were just brilliant , I have to say the barman was exceptional, his recommendation for the red wine was perfect with our food , and he made very nice g&t 🙂. Very peaceful and comfortable room , very clean and perfect.. breakfast also brilliant. Very easy to park and very convenient for the motorway. We will be back

Nothing

This place was amazing. A little and unexpected gem. The restaurant offered a great variety of dishes and it was a pleasant evening of fine dinning.

It is a shame that restaurants closes at 1400, we missed it and had to go out to find another place to have lunch, which was not that easy as most places were also shut.

Clean and well-equipped rooms. Private sauna with towelling dressing gowns and slippers to use. Free car parking and not far from the main motorway to head back home. An excellent place to stay with friendly and helpful staff.

The breakfast could have been fresher.

Fantastic hotel. The staff were very friendly, hotel has very new, modern facilities but in a very traditional style. Rooms are spacious with a good size desk and bathroom. The gym and garden are very good, and it is very convenient for the town of the Louvre. The best bit though is the bar and restaurant the service is excellent, a great range of drinks and very good food. Nothing is too much birthday here, highly recommended

Nothing

Lovely hotel with lot's of communal spaces, play room for kids, zen style garden, sauna you can book for 30 -40 mins private use, really helpful staff.

Bedroom was pretty small with the child's bed in it - but opportunity to relax outside of the bedroom in communal spaces.

From the moment we arrived to our departure we were welcomed with warmth and genuine hospitality. All staff members were polite and friendly and very helpful. I was pleased that Reception didn’t automatically go into English, so I had to practise my French. The hotel is unusual and striking in its design and the decor is understated yet classy throughout. We liked the various cosy areas for reading / relaxing / working. The rooms have aircon and sound proofing, and the beds are super comfortable. The restaurant has a fine menu and we thoroughly enjoyed our meal. Breakfast in our rooms for Covid regs, but that was nice as we have dogs. Yes, this fabulous hotel is dog friendly. The location is great for a stop over after Eurotunnel and for exploring Le Louvre Lens. We came across the hotel last summer because of a last minute change of plan. We visited at the start of our holiday this year and have just booked to stay there again on our way back.

Everything. The room was beautiful and they brought us lovely dishes for our dog. Bed was wonderfully comfortable and the prepared for the pull out couch for our daughter.

Parking was a bit unclear. Not the fault of the hotel. Municipal issues

Lovely quiet hotel

Fitness facilities are not really adequate. But helpful to have. Otherwise the locatiom is quiet. The town is pretty downbeat, but I guess thats a choice on location and may be preferred by some looking for quiet