The studio was of a good size and had all the necessary equipment in the kitchen, a comfortable sofa, and bed. I stayed a week, and towel change and cleaning was a great touch around mid-week.

The wall mounted TV orientation was not conducive with position of sofa on side. When I moved the sofa along with dining table, I uncovered some left over journals and some dirt on the floor. The reception took care to follow up, which was much appreciated.

We arrived at Gare de Lourdes at dawn after taking the overnight train. We made sure to inform the hotel about our early arrival beforehand and were able to check in as early as 9am. Clara at the front desk was friendly, accommodating, and fluent in English. The studio room came with twin beds, a kitchenette, and a small dining table. The bathroom has a towel dryer and a bathtub/shower combo. The location is walkable to all the shops and attractions around town, and the price was reasonable. I would definitely recommend this property for budget-conscious people.

The cleaning rules may not be favorable for some, as they require you to dispose of your trash in the basement and leave the apartment in a reasonably clean condition. I have no problems with performing simple cleaning tasks because I respect my host.

The property offered everything we needed, and as we expected, simple cooking facilities, equipment and basic needs like towels, dish soap, body wash, toilet tissue. Its very close to the sanctuary, just 15min walk. The receptionist are all very helpful. Laundry is also available in the ground floor and can be paid by coins if you wish to use the facility. Theres also a pin code provided to all guests for safety, for when youre out late you can still enter the property.

Cleanliness could be better - the flooring needs a good moping, it was sticky and dirty. The toilet was separated from the shower, after using the toilet you have to go to the shower or the kitchen to wash your hands - there was no sink in the toilet itself. Also, the reception is not open 24/7 you need to be mindful all the time, especially during check in and check out or whenever you need any assistance.

The room had all the facilities including a mini kitchen. More than enough space for three people which we reserved.

Check in time was 15:00 and checkout time was 11:00. This is different to most of the other hotels. Because of this check in time we had to waste our time. They didn't have place to keep your luggage until you check in. So you have to come at the right time :-(

Zenitude Lorda is a good Aparthotel, little less than One Kilometer from the Sanctuary. Rooms are of different sizes, We go a smallish room. Room was well equipped as promised, with a small kitchenette and sufficient Crockery Cutlery and Equipment. Staff at the reception were extremely helpful and friendly.

Only negative was that the room we got had a Deep Bathtub - unsuitable for senior citizens.

The location was very good. The room was comfortable and very clean. All basic necessities met our needs. Staff were helpful and polite. Good value for money. We intend to return there in the future.

The extractors in the kitchenette and the bathroom were not functioning. Moreover we could not change the setting of the air conditioner......it was stuck on fan setting only and wasn't cooling the room at all. Instead we had to open the windows.

The location was great, walking distance to the Lourdes grotto and shops and restaurants as well as a bus stop nearby that can take you to the other side of town.

The check in process after hours could be improved. I was emailed the wrong information and was unable to complete the check in and luckily another guest was able to contact the hotel staff for me to correct the situation.

Breakfast was very good and location is very central and with easy access to transport to and to and from the airport. The bus from airport stops 200 meters from the hotel. The bicycle shop next door was a big bonus for our group.

We were travelling with bike boxes and a storage room for that would have made a big difference. That being said we were able to store them in the room but it made it a bit tight.

The staff was very attentive and cordial, even before my arrival they were very attentive and helpful. I arrived outside the opening hours and when I entered the establishment everything was ready for me. The breakfast was nice, the place was very clean and pleasant.

The only drawback I found was the comfort when sleeping, the pillows are not the best and it is very difficult to get comfortable.

The staff as always are helpful and courteous. As i have stayed here a few times, i prefer the location as it's quieter and not that far to the Basilica. Our mountain and river view from the room was awesome, having our own kitchenette was what we needed.

Nothing although the distance will be a bit of a challenge for those who can't walk far.