The location of the hotel was great. The self check in system was brilliant and the calls and emails explaining this were really reassuring Bathroom products were lovely The bed was comfy and the temperature of the room was perfect. Lighting was good and easy to work. Breakfast was more than sufficient and the staff were super friendly. NB when making tea, please put the tea bag in the teapot of hot water !! As it was absolutely pouring with rain when we left and our car was a 15 minute walk away, the staff found us an umbrella to take with us - very kind !

As an English person, I would have preferred a better selection of teas in the bedroom together with fresh milk in the mini bar fridge. A walk in shower is easier to use than a shower in the tub

The location is superb; quiet, yet close to everything. Staff are cordial snd welcoming. They provide with super recommendations for activities, restaurants and transport. The staff also recognized the celebratory nature of our journey with kind words and kind gestures.

While room decor was on trend we found the dark paint color further darkened our otherwise, nice room. This only became apparent while trying to accomplish something requiring fine visual detail work. The shower door seal was also not working properly; resulting in a wet floor if not careful.

Wonderful: historic nod to the ‘abbey’with exposed stone walls for example but modern & comfortable dining/sitting areas. Incredible attention to detail in furnishings & decor. Very chic but cosy & welcoming at the same time without being ostentatious.

Love the idea of the glass, sliding door into the bathroom (reminiscent of a shoji screen) but imagine it could be an issue with some travellers as there is no lock & there is a gap between door & wall on closing the door.

Restaurant menu looked great, but closed during our stay.Locals took morning coffee outside. Breakfast hot and cold, local cake specialities. Staff changed to earlier opening times for us. Very stylish room with superior(!) air-conditioning that was silent and efficient. Outside cinema in square 3 nights during our stay but no problem. Abbey church opposite is lovely. Local small supermarkets and a wine shop round the corner.

If you drink tea, you need to supervise the making of it. On the first morning it was terrible- because the kettle was set for 65 centigrade! One major quibble: if you are ordering a taxi, you MUST insist on an ordinary taxi. Unbeknown to us, the hotel ordered us a limousine which cost exactly double (60) to go to our restaurant. Taxi to airport should be around 100.

The location worked out very well - close to two major metro stops. We attended Olympic soccer games, and were out late at times, but still felt safe. The staff were very helpful with directions and recommendations. The breakfast was a traditional European style, including meats, cheese, breads and pastries, some berries, yogurt, etc. There are also a number of cafes nearby, although not that many were open on Sunday. The rooms were cleaned daily, and the furnishings generally comfortable. Water was supplied in the room.

The church across the street rings bells fairly often during daytime hours. One really comfortable chair would have been nice.

The location was quiet , the staff were very friendly & accommodating. The room was very comfortable and the bed so comfortable

We gad a slight mix up with receiving the wrong room type but the manager sorted it out very quickly the only slight problem we had was our Airconditioning didn’t work on our first night, but the staff arranged a fan for us and gave us a complementary breakfast the next morning which was very much appreciated. They had the technician come and fix the Airconditioning and the rest of our stay the room was very comfortable to be in.

The staff was so exceptionally friendly - giving us a map with their personal highlights of Lyon that we had to see in our 2 day stay, pointing us to the rentable bikes throughout the city that we could take advantage of, and making sure that when my husband had an injury that was flaring up, we were provided with plenty of ice and reassured that they would call excellent doctors for us if we wanted.

I wish breakfast would have had a few more fruit and veggie options. There were a lot of cold cuts, and the spread was very beautiful (plenty of pastries and jams), but I felt ever so slightly limited in the fruit/veggie category. Absolutely loved that I could boil my own eggs though - that was a true highlight!

The property is in a good location and overlooks an abbey that was established over a 1000 years ago (hence the name) It has obviously only been renovated fairly recently and the fit out is lovely Although the rooms are fairly small, they are very well appointed and they have all the amenities you need. The property is very well maintained and the rooms were very clean and tidy

Nothing about the property. However we were told on two seperate occasions that breakfast was included with our room. When we checked out we found we had been charged for it. When we queried it we were told we must have misunderstood ??? Not a big deal but leaves a bad taste in your mouth

We absolutely loved the location, you’re only a short walk away from some of the best restaurants and bars! Our room was beautifully decorated and the view of the abbey from our window was lovely! The bed was so comfy and very clean. We had some issues when we first arrived but the lovely Marine sorted them out right away, she was great! The little bar downstairs is such a nice cosy spot to have a pre dinner drink and a chat as well and the champagne they have is just delicious. All in all, a fantastic little stay! We will be back!

The bells from the abbey are quite loud but that can’t really be helped! It’s best to just enjoy them, they don’t go on all night either so it’s absolutely fine and you can definitely get some sleep!

Beautiful hotel in a great location, lovely rooms and good breakfast.

I had requested wine and chocolate in the room when we arrived as it was my husbands 40th birthday, i paid for this service and was also told a balloon would be tied to the gifts. Unfortunately they didn't put it in the room and knocked on the door to give it to us, no balloon. It was just a bit of a shame as I wanted it to be special for him arriving.