When we arrived and the staff realised that I use a walking stick, they assigned us an accessible room. This was greatly appreciated. The location, at the top of a very steep hill makes walking in the area a challenge if you have mobility issues. The location also affords great views over Lyon.

There is a park adjacent to the hotel where music festivals are held on public holidays. The first night was quite nice, but the second night the genre of music was annoying. The good thing about the festival is that it was packed up and gone by about 10 pm.

Room was larger than expected with good facilities - shower with folding seat, fridge, micro, toaster, coffee perculator, kettle and dishwasher Breakfast reasonable choice. Reception staff helpful. Down hill walk to Hotel de Ville, Louis Pradel for buses and metro then onto Place Bellecourt, the two rivers and the old town. Food shops, cafes near by.

The residence should provide : some washing up liquid and cloths as alternative to dishwasher for small amounts of dirty dishes/cutlery; additional waste bags to deal with cans/glass/food waste. Would have appreciated some advice in the location description that the residence is on a hilly site and to avoid the walk up the many flights of steps from eg the C6 bus stop Ponte de Lattre

Staff were super friendly and helpful. Room was clean, location is only 20-25 mins away on foot (slow walk) from Vieux-Lyon and other interesting areas. There's also a lot of shops and grocery stores nearby if you want anything. Overall, good value!

The elevator was not working during my stay, so I had to carry my (heavy) suitcase up and down 50 stairs alone. Breakfast was basic, I tried it the first morning only and chose to eat out instead. Not a lot of veg options. Although the location is great, it's up a very steep hill, so if you have luggage, better take a taxi, otherwise, you will struggle

The staff were very friendly and very helpful. I liked having a kitchenette in the room, especially the refrigerator and microwave. I found the hotel and my room to be very clean.

Some paper towels or a dishcloth and a small amount of dish washing soap in the kitchen would be helpful. There was a note over the sink requesting to wash the dishes before leaving but it was not possible as there was nothing provided with which to wash. There were no instructions for the dishwasher and it would not turn on.

The hotel is located very close to the city center of Lyon. You can park directly in the courtyard of the hotel (the number of spaces is limited), but even we came late on Saturday, we found a place there. I recommend to ask about your room, as some rooms (like mine) had a wonderful views at the Rhone river. In the room, there is also TV, fridge and small kitchen.

Everything was fine, only a small issue: I missed a dish towel in my room :-)

The hotel was situated excellently albeit at the top of a bit of a steep walk! Centre of Lyon was a quick walk away. The room was clean, furnished nicely and the bed was extremely comfortable!

We found it hard to enter the complex late at night as there was a sliding metal gate that closed the area off. After a confused walk towards what we thought was a back entrance we returned and found the gate was open. Not sure why the gate was closed in the first place.

Location! The Hotel is well situated near Hotel de Ville where most of the public transportation meet. It is a walking distance to most attractions. The staff members are friendly and accommodating and responds well to guest's needs. I liked the city and river view from my room, although it was ~70% covered by the blinds. However, you can still see the nice scenery from the hotel owing to its location at a hill. This is a simple accommodation with no frills but the decorations, especially in the lobby, are very interesting for me. The smell of breakfast was inviting although I did not have a chance to have one. The bed is on the firmer side, but I had a comfortable sleep. Interesting "maze" to pass through going to my single room! The uphill walk is not so bad, compared to the nice sceneries viewed from the hotel. It was nice to have a little kitchen and refrigerator in the room for your personal snacks and food.

In the room assigned to me on the 3rd floor, the toilet is not so clean-looking owing to age-old stains, but the room and bath are generally clean. There is no curtain to prevent splashes outside the bathtub; only a half-meter divider that does the job only by keeping myself positioned very close to the shower and controlling the shower volume and angle. I also had to and was able to drain the bathtub manually while taking a bath :-) (by keeping the sink cover tilted with my foot to allow the flow of water), so it was not so bad. There could be other ways to do it, but I didn't see any handle to open and close the drain. Wifi did not work well from my room.

Good location and lovely staff. I liked that it had kitchen facilities and that I had a clean albeit small room to myself.

Kitchen had no utensils (I.e. knives, forks, wooden spoons or chopping knives…etc) yet had pots and pans. Also, no detergent for the kitchen either yet there is a note asking for you to clean up after yourself and to take out the garbage! Unacceptable! Also, I didn’t mind taking the stairs, however if you are someone who needs a lift to get around, this isn’t the place for you.

I loved the pancakes and crepe plus your machine to boil eggs for oneself...I am a musician so all the pianos you have in the collection - so many?! - is just a treat. I loved your architecture and murals. The kitchenette in the room was a wonderful surprise and we cooked and used it well.

My mattress seemed to sink in the middle and wasn't so comfortable. But I slept well neverthess during my three nights stay!

Breakfast selection good. Location in historic area of city was excellent. Good transport links. Fabulous view

No air con but the weather was extreme. In normal temperatures the fan and shutters would be perfectly adequate