The hotel is conveniently located in the centre of Rennes and is within walking distance of the main sights. The room was large and in the old part of the hotel. It had high ceiling and contained a sofa. It was very clean and was well appointed. I liked the ground floor bar where drinks were served in the courtyard and lounge area. The restaurant was on the third floor and overlooked the Place des Lices. I ate in the restaurant for dinner on each night during my stay and the food was excellent. There was also a rooftop bar with views over the city. The staff were very professional and efficient.

Spacious rooms, great location, very clean, friendly staff, pool and sauna is lovely, courtyard is such a pleasant setting, I enjoyed the decor

No conditioner ( makes it harder when you have 2 girls with long hair) No pillows for the girls pull up couch Music of the DJ party too loud too late on our first night We were told it would end at 23 but lasted longer. We traveled from US and didn’t know about the event. Since we have younger children, they could have changed our room to a quieter one…our windows faced the party…

The rooms were very clean and comfortable. The showers had good water pressure and you were able to regulate the temperature easily, and the beds were very comfortable. The location is also very convenient as it is in the old quarter and close to lots of shops, restaurants and places to visit.

Given the price, we would have expected to have complimentary tea or coffee in the room, or water at the very least. We were also surprised that there were no USB plugs to easily recharge your phone. In addition, there is no information provided about the hotel when checking in, i.e. no info about the restaurant, reserving for the pool/spa, parking space for your car etc. We had to go out of our way to ask certain questions and do our own research about the amenities. Lastly, finding the entrance of the hotel is not super intuitive, so this should be better indicated.

Ideal location with great facilities. The spa was excellent as were the staff. The restaurant, bars and cafe within the hotel were also very good. Roof top bar was a bonus!

The room was a bit Spartan… could have done with a comfortable chair or sofa. Otherwise there was nothing I disliked.

Clean quirky hotel. Refreshing change from the standard dull major hotel chains. Good breakfast with delicious croissants.

Could not access TV's HDMI inputs due to a metal frame around the TV hanging on the wall. However, Google Chromecast is integrated into their TVs so this was only a minor inconvenience. Note that some rooms do have accessible free standing TVs.

The hotel was slick with all facilities of the highest standard. Thoroughly enjoyed our too brief stay, breakfast was lovely and plentiful and the hotel was in the centre of Rennes with access to all the city had to offer. The staff were charming and the outdoor bar was a wonderful relaxing place to chill out after a busy day

Nothing, Mama gave us everything we could want.

The hotels location made visiting Rennes very easy. The car park was directly outside the hotel. Checking in was easy the young lady very pleasant. Our room was extremely spacious as was the bathroom - lovely thick fluffy towels. Bed very comfortable the room was quiet considering music outside. The courtyard was a lovely area to sit and have a coffee or glass of wine. Yes its a bit expensive but you get what you pay for.

For the price of the room tea/coffee facilities would have been good.

My partner and I were exceptionally happy with our stay. The hotel is finished to an incredibly high standard and the staff helped in any way they could. Importantly also the staff themselves seemed to be happy to be working there which created a very relaxed and fun atmosphere. Right at the heart of Rennes, which is a must see place, but also quiet and peaceful. We could not recommend Mama Shelter Rennes enough.

The room were very clean and comfortable. Friendly staff! Great location and a lovely terrace in the heart of the city of Rennes.

The restaurant. Although we were there early, many dishes were out. That left us with one vegetarian option. The young staff did its best and is friendly but its service is not in line what you expect in a hotel like this. An experienced floor manager seemed to be missing.

Great location in the old town. Fabulous helpful staff. Lovely rooms & food. Thoroughly recommended.

On check in, the staff had very helpful parking information that doesn't appear on the website. Website should say more about parking options, for big and small cars.