The staff were great and really helpful. The location was finefor a one night stay with lots of restaurants on the pedestrian street it was on the corner of. Apparently the restaurant at the hotel is supposed to be excellent,but not open on Sundays which is not stated in the description. The rooms are small and no air conditioning. The didn't appear to be a hairdryer either although in the room description it says there is

The satnav directions on booking.com are not correct. It took me to a run down street of warehouses. After driving round for ages I finally stopped the car and walked to the hotel and they put something else into my phone. It still however took me 30 minutes to find the actual place. This could be a lot clearer

The hotel is next to a shopping center. The water in the shower and sink becomes hot in no time. The view from the room (6th floor) is splendid. The breakfast is continental and buffet. There is plenty of spots to park the car. The parking is shared with the shopping center.

The bathroom was a bit too small, as well as opening the window was very difficult (also one screw missing). You need to pay to park the car.

Comfortable, clean room..Welcoming staff and a delicious breakfast included in the room rate. Excellent value for money. Great location next to Saint Séver shopping mall and close to the old city of Rouen.

Finding the hotel and car park is tricky. Suggest email is sent out in advance with detailed instructions and map to the garage and hotel.

This was my second stay at this hotel. Last time I was here for Christmas Eve/Christmas Day and this time for New Year's Eve/New Year's Day. The customer service was professional and polite. The room was warm and quiet, and I had a nice view of the church. The wifi worked well. A great stay, thank you.

I can't think of anything I didn't like.

Clean, comfortable. Very happy.

We couldn't find it for ages. Not well signed. Gps location is correct when it takes you to a dead end. Entrance is pedestrian traffic only. Signage is high up on building. Go back onto main busy road, under tunnel and into underground carpark. All the way to section 38. Enter the pink door. Road traffic noise at night.

The 'car parking on site' was 4.50euro and NOT on site but in the shopping carpark underneath the hotel, albeit with a reserved space. And very difficult to get to, the actual front door is in a pedestrian zone so to go in and find info we had to park and walk there because our satnav didnt acknowledge the given address because obviously cars can't go there.

Breakfast was standard Continental but at least there was cereal choices. Room was ok with view of pedestrian area

Parking was a nightmare to get to as it is located in the shopping mall parking area. No restaurant from Friday to Monday even though it states that they have a restaurant, so had to find food in the shopping mall, which is next door.

The situation was excellent for visiting with the metro across the way or a 20 minute walk to the centre. The hotel was the usual good b&b standard but this one a bit basic but reflected in the low price

No Aircon

Location was very good. Parking right under the hotel and reachable with elevator. Room was neat and big enough. Enough outlets. Bathroom was cute with tiny window that opened. Breakfast was ok.

Couldn't find any tv-channels that had news or anything in english. The hallways were ugly.

Good value for money. Breakfast. Excellent friendly staff.

The internal car parking garage was almost impossible to find. Suggest a staff member should accompany each guest with a car to the car park.