Just the opposite of the pretty square and a stone’s throw away from the main areas of the town. The hotel didn’t only look smart from the outside, but the inside was neat and modern. A charming welcome packet of local biscuit was a nice gesture not seen often nowadays at the other hotels. My partner loved the beautiful swimming pool where he was the only one swimming in the morning and felt very refreshing ! All the bathrobes, sandals etc for swimming were carefully arranged in the room. The room amenities were those of Algotherm and l felt pampered. A lady at the reception was friendly and nice.

It would have been nicer if the room was much bigger….ln fact, it was quite compact. The breakfast buffet was rather mediocre considered all the other attractive points of this hotel. Despite eating outside the nice terrace in front of the hotel, we couldn’t enjoy much…the coffee was not robust and the pastries were too sweet….

This was an excellent 4 night stay in Sarlat. The room was a good size and very comfortable with all the amenities. The pool/spa/sauna setup places it well above other choices in the area. Although it was a short walk to the parking garage it was very convenient to have secure and covered parking where it was easy to come and go. Sarlat itself has plenty to do but a car for the surrounding area is useful as public transportation is limited.

There were several tour groups during our stay that seemed to occupy all the staff. When we arrived they were serving a large group dinner in the "group only" dining area (the breakfast room in the am) and service in the bar was nonexistent. Wrong drinks, wrong check, and marginal food. Although there was usually someone in the area of the front desk, they were generally in the back room and only came out after standing around for several minutes. That said, these were the only drawbacks and I mention only in the hopes they might be corrected.

The hotel is in a great location with free public parking nearby. The front of house staff were so helpful. Top marks to them. They were able to provide an iron and ironing board which we kept for our stay. It was a bonus to have a swimming pool. Loved the old style telephone on the bedside. Great Cocktails too!

The housekeeping was a little random depending on what shift was on. On arrival and overnight we ran out of some supplies! The room was not left supplied ready for new arrivals! I helped myself to a couple of items off the housekeeping trolley the next morning. Then the next shift kept us well stocked. Sort of wished for 4 nights that we had upgraded to a slightly bigger room.

only negative and wasn't in the end an issue were the night Marche and then sat am march but not a problem in end. hotel exceeded our expectations and delivered a fabulous experience. great staff, highly recommend this hotel . great location, breakfast was excellent, didn't get a chance to use pool but room and tub and shower perfect after a long day. also sound proof. can't say enough after a lot of negative surprises from traveling for several month one of the top two we experienced. thank you

nothing was all good. praying wasn't perfect but in the end we survive. best to visit off season as august 15 wasn't the smartest thing I have done.

The location of the hotel is perfect for exploring Sarlat-la-Canéda. It was nice to see some of the hotels history and how it has remained up to date without losing its charm. The welcome from the staff was on point. Very helpful and informative and assisted with our bags. The breakfast was varied, with hot and cold choices. The fresh squeezed orange juice and service of tea, coffee and hot chocolate was a nice touch. The beds were incredibly comfortable and the pillows equally so. Had a wonderful nights sleep. In the room the complimentary biscuits was a lovely addition to the experience.

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The location, just on the edge of the historical centre, is outstanding. The decor is stylish and welcoming. Staff is very friendly and helpful. Good variety of breakfast items.

The basic room is tiny, as is the bathroom. There is barely enough room for two people and their suitcases. The warm section of the breakfast wasn’t very. The spa is not really a spa, merely a sauna and a hammam. The parking garage is off-site, at a 15 minute walk with awkward spaces. That is manageable, as you walk across the historical centre to get there, but the hotel is not accessible by car at all - not even for a few minutes to load or unload luggage - on market days, of which there were four (!) during our one-week stay. This should be mentioned on the hotel’s website, not just sent by email after booking.

This hotel has the best location to visit Sarlat on foot without the hassle of finding a parking spot. There's an indoor private parking on a walking distance. The pool, spa and surroundings are great. The room is very nice. The bathrooms are new and very functional.The staff is friendly. The breakfast is outstanding. We enjoyed staying at the Madeleine and visiting the Perigord and Lascaux.

Excellent staff, brilliant location (100m from the Main Street for cafés, restos, boutiques and cathedral. Loved the steam room and swimming pool after a day's walking. And there is a really amazing chef in the kitchen who made me a vegan delicacy each morning. I suggest treating yourself and upgrading to the Exec twin with terrace and loads of natural sunlight.

i thought our room with a pool view was too dark and the lighting in the room too subtle. My Aunt had to use her mobile torch in the wardrobe area to distinguish dark coloured clothes. Hence the upgrade to natural sunlight.

Very good and friendly/helpful staff and excellent service. The breakfast is great. Location could not be better. Very well maintained and clean. The spa is a big plus.

The parking is a little bit far from the hotel (5min walk). The swimming pool and jacuzzi areas are very nice but it would be better if this would be a non smoking area.

The shower water one morning was cold and would only do hot water for 3-4 seconds before turning to cold again. It had been ok the night before. Reported it but did not try again so I don’t know if it was fixed or not.

See above. Restaurant suggestion was only so-so.