Really nice hotel, the stuff was very polite, overall a good experience.

The heat was too much some times, couldn't figure out the ac system.

Very clean, spacious and modern room Helpful staff Close to the station Comfortable bed

The district is not very nice

I liked the room, it's basic but clean and the bed is comfortable

We didn't get anything in the mini bar, the sauna doesn't exist any more, although they have it on Booking. com page included, you should update that. I would have booked somewhere else with more amenities.

Ocak is by now my go-to option whenever I have to stay in Berlin. I live in the Northern part of Germany and trains to-from my home bases depart/arrive in Gesundbrunnen. So no matter if I need to just sleep for one night to catch an early plane the day after (from BER) or if I need to stay in Berlin for anything else... Ocak is always my first option.

No complains. I tend not to get breakfasts at hotels, and I never dined at the hotel's restaurant, so I cannot say anything about that... everything else, I am more than happy with.

Good location, 5-7 min from train station (direct express train to the airport). Two parks nearby - excellent for mornig runs. Spacious room with good facilities but assume that they are not handled properly as there was a smell from the tubes in the bath. Good Wi-Fi, had several meetings during the stay - no problems with connection. However, you need to reconnect every 24 hours.

Safe was closed when I arrived, staff could open it only the next day but not a big prob. There were no bath accessories at all, including soap, only a lotion. Staff at reception could be more helpful and engaged.

Nice hotel. Right next to the train station so transport was easy. By 15min on foot a lot of good eating places. Liked the decorations and that they used rituals products and had nespresso in the room

The staff seemed very tired/exhausted and you therefore didn’t feel welcome. Some hairs was found in my bed (assuming from cleaning staff). Problems with air playing to the tv and with shutting of the ventilation.

Localisation, easy to reach from Airport and visit city center by public transport. Warm hospitality of front desk staffs exceptionally Ms. Tulay. There are many different options around hotel for eating. We will definetly stay again if we will visit Berlin again.

Nothing

Clean rooms and decent facilities

Check in is from 2pm. Although we were early (12-30 pm), I feel it would have been better/ easier to take all our details and confirm room numbers to then give us access from after 2pm. Because of the football match in Berlin they were extremely busy and this could have helped the check in.

The hotel was clean, the beds comfortable and the location near the train from the airport and metro trains.

The shower water flooded the bathroom floor and had nowhere to go, so we had a daily clean up to do to use the bathroom after showering.

Staff were incredible. Really helpful and informative when checking in, told us where is good to go ect. Hotel room was cleaned every single day and soaps and shampoo also replenished every single day. Location was also amazing. Cannot recommend this hotel enough 5*!!