Comfortable, very clean, and good value for money. The female receptionist was approachable and very helpful.

One small thing- On the first night, I was provided with 2 x pillows and 2 x duvets. 1 of these sets was removed during the 2nd day, I assume that it's because I was a dole occupant. I need 2 pillows to sleep, and the other duvet made it cosier. I wouldn't have thought twice had these not been provided initially, but as they were, I'm unsure why they were removed.

I liked the fact that you didn't have to speak or to interact with any human being in order to access your room, thanks to the fully online procedure (go through it on their website on your own device before arrival instead of on the big clunky automat in front of the hotel) The room was very clean and modern, well furnished and quite comfortable, which is awesome for what was at our time one of the cheapest double rooms available in Berlin

N/A

Everything was great, the communication with reception could be better, but other than that I enjoyed my stay and would stay there again.

If there was any major issue, there was nobody to contact, there was a number for reception, the person was busy perhaps and I did not get to connect regarding late check out.

Woman in reception was very helpful and smiling. She allowed to leave our luggage to hotel until check in time. And she provided to prepare of room despite of we went to hotel earlier.

Refrigirator was not in room but it was normal because of unspecified in hotel features. To be better a refrigirator can be put to room.

The room was really clean and the staff we found there helped us without us asking and took care of everything. He even congratulated me for my birthday! The beds were really comfortable and shower was awesome. Literally I did not see any downsides because even the wifi was really great

We agreed on a free beer which never happened and also the deal was that they should not clean (enter) our room. Also the check in process is a bit complicated. Our key did not work and we had to call the staff to figure out why was that happening. The machine is generally quite slow and also entering the number did not work from the first time. The flow could also be simplified for people who booked more than one room or just a simple message hey check in twice for two rooms...

The room was not big, bet clean and comfortable with all the necessary things. The location is also good, in about 5 minutes there is an U-Bahn stop. Online-Check in is possible and also check in with an automated outside next to the hotel.

They gave biological toothbrush for free, the room was small but everything in new condition and super handy so that it was comfortable to stay in the room even with more luggage. The location was next door to the family we wanted to visit

The elevator broke during our stay and it was not easy to reach the room as one of us was handicapped

Location and cleanliness

The receptionist was rude and not nice when trying to do the check in. We could not leave out suitcases a before before 14:00 hrs (the hotel offers that possibility), it was 13:20 and we had to wait until that time to do the check in and to be allowed to leave our belongings. Others had to wait too.

Cleanliness of the room was on point. All the necessary amenities were also available. Staff was also very friendly

The online check-in was difficult. Took us over 10 minutes to get into the hotel. Besides that everything was awesome

Extremely small single room but to be honest is enough for 1 person to be able to rest.

did not like the fact there is no 24h reception - you have to do a check in in the middle of the street in the cold … not very nice