near city , and easy accessible

excellent confirmable rooms

It was a good value for money, comfy bed, good internet.

Location and the room size. Room was rather small for two. The hotel is located in the red lights district, which is fine but was a bit surprising — a lot of drug addicts and sex workers around. The good thing though — lots of good street food there, too. If you are a solo traveler, having kids or not really used to urban mess — might feel unsafe or overwhelming.

The staff were excellent, helpful, friendly and gave us great suggestions of what to visit and how to navigate Frankfurt. They made everything effortless from check in to check out. The room was lovely, clean, spacious and everything we needed. The location was great for us even though it was a bit uncomfortable with the "red light district" nearby.

Honesty nothing that Hilton could do. More to do with the Frankfurt city area.

Good location, walkable from the train station. Nice rooms, comfortable bed, great breakfast, and even kettle in the room (which most hotels don't have any more but I love having that).

Unfortunately my shower suddenly started dripping in the middle of the night out of nowhere and woke me up. Not the hotel's fault, the lovely receptionist apologised when I told them in the morning and offered me a cup of coffee.

The room was clean and facilities including gym were good.

Too close to the red light district... Google maps got us right through the street from the station the night we arrived! . It would have been nice if we had been made aware to avoid Taunustraze...but obviously that's not possible for the hotel to do . Other than this, the hotel itself was nice.

The staff’s friendliness was definitely the most positive impact on the trip, and also the great options and good food for breakfast and dinner.

The hotel itself is perfect and close to the train station, so it is very convenient. Unfortunately the area around the train station is very unsafe, but this has nothing to do with the quality of the hotel itself. All the streets from the hotel towards old city were clean and safe.

Really comfortable bed. Nice view of the towers of the banks. Only one block away from banking area and party area. Reception service is really nice and they try do give you the room with the features that are most valuable to you (big bathroom, highest floor, etc.)

Breakfast wasn’t as good as expected. They have a broad selection of food but the quality if the food is average. Nothing special or fancy. Additionally, they didn’t have fresh orange juice. I really hate it when hotels with 4+ stars do not offer fresh orange juice. Fresh orange juice just brings the breakfast on a whole different level.

I was very happy with my stay. Comfortable clean hotel. The staff thoughout were very friendly and l must thank staffer at check-in desk, Serif who went over and above his duties to provide a superior service. Thank you for that. I would recommend this hotel.

The location was close to the city centre with excellent transport links and restaurants. Staff were extremely helpful. Nenko went far and beyond to deliver exceptional customer service, making sure I was happy and satisfied with the breakfast served at the restaurant. A big thank you to the ladies at reception Zane, Darima and Victoria. You all made my stay worthwhile.

Check in process was excellent / very efficient. I was asked for my Hilton Number and when I didn't have it to hand it was searched for. I was also given a map with areas marked in case I wanted to explore the nearby area. Upgraded room was a nice surprise and the view overlooking the courtyard and ability to open a window to hear the birds was a real bonus.