The room was clean, adequately furnished, had kettle and coffee facilities, beds very comfy, great view of river from our room ( paid small supplement).bedding and towels of good quality. Very good selection from buffet breakfast and staff pleasant and helpful. Despite us speaking no German. We also had 2 evening meals at the hotel which were very pleasant. Hotel is central to train station and all the attractions. Easy walk along promenade to zoo and aquarium.( about 20mins) The information regarding access to the key for the room was easy to follow.

The television only offered 1 English speaking channel which was DM news so no real choice for viewing on a winters evening.

Easy to find from Train station. River view. Proximity to restaurants and activities. Easy check in even after hours. There is a breakfast which we did not take.

We did find that it was somewhat noisy. This can be attributed to the location along the promenade at night as well as to there being no noise absorbing material (carpets) throughout. The bathroom is quite small and if you were a larger person, this would be a challenge. There was good water pressure and plenty of hot water for showers. Toiletries were supplied. There is a small elevator which is sufficient..There is a kettle and coffee maker, but only glasses in the room. I had to request a couple of mugs. Those should be automatic for hot drinks. I was appreciative of the kettle and coffee.

A lovely room with a small balcony and a view directly over the riverside park and outdoor eateries. Facilities in the room were good, and the bed comfy. The location was easy walking distance from the Hauptbahnhof, the cathedral, many local restaurants and the Kolner Philharmonie.

The lack of reception staff was perplexing, since even during the advertised hours in the morning, there was usually no-one there. Friendly staff are usually the icing on the cake to make visitors feel welcomed. But we had no trouble getting into the building and when we needed extra room supplies, we were able to get them from the restaurant.

A small hotel on the waterfront and very close to the cathedral and the main station with a wonderful view of the river and the bridge. Everything clean, well equipped and comfortable. Due to a late arrival and early departure we completely missed the staff but it was not a problem, check-in was possible thanks to a code and check-out and payment was managed through a phone arrangement. We didn't try the breakfast, but greatly appreciated the kettle. The room was on the fourth floor, so the view was really great and luckily the noise from the football fanzone down on the seafront didn't get in too much. Germany was playing and you could see everyone was having a great time.

The bathroom was clean and well equipped, but still very small considering the size of the room itself.

Great location near the Christmas Markets and train station. The room was clean and large Europe. The free bottles water was nice and good selection of teas.

The shower is small. We were in the back side rooms, and it got a little noisy around 5-6am due to trash pickup and deliveries to the hotel across the street. Reception closed at 2pm, so there was no one to greet us upon arrival. This wasn’t communicated until the day before because online it says reception is open til midnight. We couldn’t get the TV to work.

Hotel is located near Rhine and train station. It is also close by all important places like Dom Cathedral, Mudwig Museum and bars&restaurants.

The pillows could have been a bit firmer. Also, since the hotel is very close to the train station, you can hear train noises late at night or very early in the morning. Of course, there is nothing the hotel can do about this.

The location is so convenient on the riverside very close to the old town, station and cathedral. The attached restaurant is good and the adjoining premises are mainly restaurants and bars so there is plenty of choice for a relaxing evening.

I guess the noise of trains on the nearby bridge over the river might be an issue for some people. The nearby restaurants have outdoor seating so there is a buzz in the evening that might be unwelcome to some people. It is not a late night area. We didn't have a problem with either of these potential issues.

The hotel is right near the river and walking distance to city shopping street and main train station. The river side room view is very nice. Hotel also has a Italian restaurant on the ground floor. The rooms were large and clean. There is a car park (paid) nearby. The hotel can be reached by car as well (Many other hotels in old city are where cars can not enter). The internet on our floor was super.

The curtains in the room were a surprise in the morning. As the sun had a rise just across the room, the curtains were too thin to block the light. We had to wake up early.

It's perfectly located, near Cologne's Central Station and the Cathedral, which allowed us to walk everywhere we planned to visit. The staff was friendly and gave us all the instructions for a late check-in. The room was spacious and comfortable.

The bathroom was a little small and dated, and the queen bed was made up of two twin beds pushed together.

Loved the location, loved our river view! We were so close to the Christmas markets and scenery! Was easy to find everything locally. Room was clean & fresh. Good selection of tea and coffee with coffee machine & kettle. Bottle of water provided each day. Staff helped us plan our day providing tips, directions & maps! Breakfast is fine, only hot option was eggs but there was plenty of hams, cheese, pate, salmon fresh rolls/bread, yoghurt, cereals, fruits etc to choose from. And good coffee & juice with breakfast. Easy to find and clear instructions for keys

Could do with better/thicker curtains WiFi was patchy but we didn't spend much time at the hotel, we were on the 5th floor so maybe that is why.. we weren't too fussed Quite small room, was fine for us for a 2 night visit