I have stayed with Premier Inn in other locations before, I am glad to see they maintain their consistent high standard of service. The room was clean and comfortable, the gentleman at the front desk was very friendly to us and didn't get frustrated when I made a mistake in my sentence as German is not my first language. Good vibes and a good location. So long as they keep this up I'll keep using their service.

The only complaint I have is that the free wifi did not work in our room. This was not a huge problem as I had mobile data, but I did choose an option that included free wifi. This may be a problem for some, so please fix when possible.

Hotel was clean and well organized. Hotel personnel were all friendly and nice. The bathroom in the room was clean and good. It fealt like brand new hotel. Location is quite good, because you can walk into the City centre and e.g. to the chocolate museum. Poststraße U-bahn stop is actually closer than Severinstraße, because the way walkways are built. Breakfast is quite ok, but a bit costly for adults only. Children for free makes it a bit better on the costside.

This is not actually minus, but a note about the room size. We were 2 adults and 1 child in the room and it was quite packed. The extra bed is a bit too big for the room, there is not enough space to move. E.g. it was a bit of a tetris to manage two big luggages around in the room. Also the closet for the clothing was close to non-existent. Prefer this hotel for a short stay, or just take into account the size of the room. Another thing to note was finding the location: at least Google Maps suggest something strange: The Severinstraße stop is not very convienient, much better is the Poststraße stop.

I never had my breakfast at the hotel as it was too expensive, actually ridiculously expensive. I traveled with my 16-year-old daughter, and we walked to the city center every day. The location is perfect, and it takes 20 minutes to walk to the Schilder Gasse which is the very center of Koln. The receptionist, Enver was very friendly and willing to give us recommendations. He was also quick to give us an iron/ironing board once we requested it.

The size of the room. Also, I paid for a queen bed but received a twin bed for myself and my daughter.

The employees who received us at the reception were very attentive and kind, it was definitely a pleasant exchange. The room looked beautifully decorated, the bed was big and we got a room on the 16th floor, as requested at the reception. Everything was perfectly clean.

Unfortunately the ventilation didn't seem to work so well, so the room was hot even with the windows opened. The 2 types of pillows provided were both uncomfortable, the good intention is there tho, and i apreciated it. Also taking a bath has someone with low blood pressure, no ventilation, the shower itself (with a closing door) also gets really stuffy and hard to breathe normally, had to open the door while i was showering to make sure i wouldn't pass out.

Honestly almost everything was perfect. Staff was so nice, they let us hang in the hotel for hours once we were done with the city and were waiting for the train (which was delayed), very friendly all of them and always provided good recommendations. Breakfast was awesome and totally worth the price, really nice buffet to grab energy for the day. The room was nice and clean with everything you need. Facilities are fancy, specially for the price its surprisingly elegant and clean. Location is pretty good, there are metro stations nearby and is in a nice area, close to some relevant stores and nice places.

Not too many restaurants nearby if you fancy that. The bathroom door closes automatically (nothing new just not my thing) but mostly a great experience! Would recommend.

The location is great, you can walk 10-15 mins to reach the old city center or the Schokoladenmuseum, or you can simply take a tram/train, the subway station is very near

Compared to other Premier Inn hotels in Frankfurt, the extra bed (sofa) for our child wasn’t prepared in advance, which we expected. Additionally, the safe was locked (probably someone left items there before us), meaning it hadn’t been checked before our stay. We informed reception, and while it’s understandable that they could only open it in our presence, our tight schedule made it difficult to find the time for this.

We are fully satisfied with Premier Inn. Room big enough for three people (2 adults, one child) and good quality matrasses. The view from the 17th floor to the city of Cologne was magnifiscent! The facilities in the bathroom were new and the shower cabin big. Not forget to mention the nice breakfast and also the fact that the city center is reachable by feet. Upon our arrival we felt welcome by the reception staff and they even allowed us to check-in one hour earlier than the typical time. In a word, a very good "value for money" choice!

The location is excellent. Close to the city centre. If you are moderately fit you can walk to the main tourist locations in the city. The staff were friendly and helpful. The breakfast was excellent.

The room we stayed in was not the most spacious but was clean and quiet. We understood that there was a bar service available 24 hrs. This was not the case. Once the till is the bar was closed, that was it. We couldn't charge drinks to our room and pay when leaving. Maybe the bar is run separately to the hotel.

We stayed one night in this hotel and we loved it. The room was spacious, clean and really quiet (we were on the 12th floor), wifi worked great, the bathroom was clean. The breakfast was really good and with lots of choice, from salty to sweet, with also gluten free and dairy free options. Walkable distance from the city centre and train station.

The bathroom door even though it has a sort of darkening glass it still let see more or less what's happening inside. It wasn't a problem for us but it might be for some.

Very good and reliable hotel with friendly staff. Great location, it's easy to walk to the city center and to most sights from there. Severinstrasse is 3-4 minutes away and you can commute straight to the dom and central station from there. The rooms are quiet, the view is great, the room was relatively clean. The bathroom and shower looked new and clean, well kept up.

There is no mini fridge in the room making it difficult to have your own food and drinks at hand if you don't wish to pay for the 17€/day for breakfast. Also the hairdryer didn't work, the kettle was dirty inside and the spoons/cups looked dusty like they weren't being regularly replaced.