Room was perfect, with the proper size, included all that needed for a business trip. We were on the 7th floor, and had a balcony with a fabulous view. Wifi connection was great, I had to participate to some videocalls and it worked perfectly fine. Coffee machine is available too. Hotel is environmental friendly and super clean and cozy. Staff is always helpful and with constant care. It is near everything: super markets, banks, restaurants, cafes and all the important places to visit. Lubeck is a wonderful town!

Everything was really good, keep up the great job!

Location. Modern. On site breakfast. Knowledge of the staff regarding the city and restaurants and sights. Large rooms. Modern bathrooms. But the BEST thing is that this hotel has silent closing doors into the room so when people are coming and going, you don’t hear any heavy slamming doors to wake to up.

Beds are hard as rocks. After the first night (since housekeeping had already gone home in the early evening) I requested a “cool sleep comfort foam topper” and while it was better, it was also hard.

First of all the location is perfect. It's located in the old city and very walkable to almost everywhere. We were travelling with a 2 years old baby and a dog. It was the first time I've ever seen a hotel is providing amenities for our furry friends. There was a meat stick as a treat, a bowl and a blanket for the dog. Normally when we request a crib, hotels are usually leave it as it is in the room.e This time there were a seperate bin for the diapers and bathing cream/shampoo and a small toy. There were also 2 small packages vegan gummy bears ( I don't know if it was for us or for the kids, but I'd prefer to take it to myself :) ). Mini bar was also nice, there was a big bottle of complimentary water and coffee station as well with different variaties of capsules. Beds were comfy and big suprise to us and kudos to the hotel management, it's the first time we've experienced that a hotel room was heated when we entered during a minus degree winter day. Last but not least, the breakfast buffet was very big and tasty. I was not expected that much. We used to big buffets but not in Germany. Well done! Staff were also very kind and helpfull. If you can not reserve a parking space in the hotels garage, there is another one just next to the hotel.

Almost nothing, The only thing I did not like was from booking.com , when I was trying to reserve a room, booking.com suggested to book a 2 room for us so we can accomodate the baby. Yes a baby, I mean if a baby sleeps in a crib and if the crib already fits in the room and if there is already 2 beds in the room then why am I suppose to book 2 rooms ?? But thanks to the hotel personel, after I called and explained them the situation they helped me out.

The surprising Christmas gift from hotel Christmas eve. The excellent politeness and great helpfulness of all staff. The service and facilities in general. The very delicious breakfast. In fact, it was all complete. A hotel worthy to recommend to all people!

Can't really put a finger on anything.....

The room was a good size. The hotel was in the middle of the old town, close to many attractions and restaurants. The breakfast was superb with a wide variety of breakfast dishes. In general, the staff was very friendly. Very good garage under the hotel with large parking spaces.

The double bed had two mattresses that slipped apart, causing problems. The day we arrived we thought we would just have something light in the evening for dinner. Unfortunately, the selection from the restaurant was rather sparse so we chose to share one dish. We wished there could have been some small dishes like tapas or similar.

Location was very good, everything within an easy stroll. We went to the lovely Christmas markets and the center. We used the very practical adjacent parking (overground), which was 12 eur per night instead of 18 eur at the hotel's. Room was cozy and comfortable.

There was practically no pressure in the shower and no hot water (maybe the snow outside burst a pipe?). They were very understanding at the reception about this and gave us a discount with their apologies.

A smart, friendly hotel in an excellent location. The breakfast was a highlight. The room was large and comfortable and the staff very helpful and friendly - despite our halting German. They have a "pillow menu" with a large range of excellent pillows for all tastes. Luebeck is a fabulous city to visit and this is a great base for a short break. The breakfast tables had a placemat with a running route along the canals - my only regret is not trying the route earlier - it was lovely run.

The hotel is well set-up for conferences. I doubt that you (as a Booking.com customer) will ever see them because the hotel will only be placing rooms on Booking.com when they don't need them for conferences. However, the onsite restaurant is very much set-up for large parties. The breakfast is faultless - a real highlight. However, the restaurant struck me as a bit large and empty for an evening meal. However, there are so many other restaurants nearby that this really wasn't an issue. Just remember that Luebeck is busy and popular - we had to book ahead for some of the best restaurants and that was a cold week in October.

Perfect location when traveling with the train since it's a 15 minute walk from the train station. Perfectly situated close to downtown/ old town so you can get wherever you want in not time. There is a bus stop almost in front of the hotel, so if you need to venture further out, that works as well. Breakfast was decent and varied with coffee, coffee specialties and teas on offer.

We had some noise from the street below our window.

A very varied breakfast with high quality products, the hotel is located in the very center of Lübeck, near the Nikolaikirche, attentive staff ready to help in any situation, There was no parking space at the hotel, but we were given the opportunity to use the underground parking located directly next to the hotel. A pleasant bonus was the view of the spiers of the cathedral through the roof, planted with flowering moss! Thanks for a comfortable stay!

Short stay )))

Excellent Location to explore Lübeck, central (a bit loud at night), very friendly personal at reception

Although announced 1.5 hour beforehand, the Finnish sauna was set to 50-60 degC only and dropped to 40 later. Personnel was not able to improve this and finally used energy saving policies as excuse for tho low settings. This is not suitable for an high level hotel with a rate of about 200 € per night.