The location is top-notch, just a short walk to the city centre, right next to the River Trave. The breakfast is good and there are different sections of the dining room where people can eat. Outside is part of the dining room when it is warm enough. This is a very good hotel and will stay again when the time comes.

I didn't like how I only spent one night. You see, I live in Brussels, almost 700 km away from this hotel. I stayed here for sleepover when coming from Finland off the ship sailing from Helsinki, Finland to Travemunde, Germany. The ship docked at 21:45 in Travemunde and it would be too risky to start driving to Brussel that late hence driving the short distance to Lubeck to sleep and then start driving the next morning.

The location could not be better: on a quiet island, just one bridge away from buzzing down town. The hotel is huge with a subtle cruiseship theme. Soft carpets everywhere, roman room decor - all of those details attract dust, but everything is clean. For example remote control is desinfected and wrapped. Managers have very good quality control in place. You would think that perhaps employees are stressed out maintaining all of this all day, but no, they are enthuastic and friendly. Every time I am abroad, I feel vulnerable and stressed, but here i was surrounded with relaxed atmosphere. The hotel is renovated every few years so the equipment and furniture feels clean, almost new. Room had a windowed balcony with a couch, surprisingly hard but very comfortable to enjoy sunrise or chill out after busy day. Room includes nespresso machine which can make both coffee and tee (a handful of capsules are complementary). Restaurant is nice and cozy, there's a table in an open batyscaphe with round windows 🫡 Nice pool and wellness, plenty of towels, two saunas, one 65°C and wet, another 95°C and dry. There are posters explaining how to enjoy saunas, but not so much about rules. One must prepare for a possible cultural shock: Germans enjoy saunas naked, women enjoy, men enjoy, so that's a benefit. There are separate sections for lockers and showers but saunas are common areas. Sometimes a gentlemen will "guard" an entry so ladies can enjoy the fun alone. The pool is not large but not crowded either: just a few couples roaming on a weekend. Downtown is really well preserved renaissance old town with many huge churches. One day is plenty to visit all the major streets.

Not really anything to complain about, but a few disappointing details. Breakfast is good, plenty of fresh fruits and vegetables, croissants, but not extraordinary to justify the high price. Even though flaxseeds are offered, they are not ground. On Sunday almost everything in the city is closed, so make sure to enjoy the hotel to the fullest.

Luxurious rooms, very clean and well-maintained. Best location in the town, walking distance to anywhere you wish, dinning, stores and sites. Quiet room. Pool and Sauna were extremely clean and pleasant. We loved the breakfasts. I also appreciate the green initiatives by the hotel, e.g. re-use towels etc. Highly recommend it and if I go back to Lubeck, this hotel is the must to go back to.

The only part missing was the cold water tub in the sauna area.

We could stay in the hotel with our dog, which is helpful as not all places accept animals.It was a nice room with a view of the water. We would stay here again.

Even if the dog could stay it was a bit confusing about the regulations. We were told that the dog wasn't allowed in certain spaces which we accepted. This meant we had to go out for breakfast and it was hard to find somewhere suitable and accepting, but when we got back someone was having breakfast with their dog at the hotel which we thought was not allowed. The information given could have been a bit clearer. It is appreciated that dogs can stay in the hotel, but sometimes the practicalities are not always thought through - it is useful to have spaces for dog/pet owners to sit/eat as we cannot leave our pets alone in our rooms.

The location is great on the other side of the River Trave from the island. A short walk away is a bridge to the island with loads of restaurants to choose from. The room was very nice and a great size. The decor was tasteful and the lighting was good. The staff were all very friendly and the little offerings of apples, water, cookies was a nice touch.

We didn't like the price of the breakfast so we went onto the island in search of a place and found a great one! Cheaper too. Not enough outlets for the computer at the desk as the lamp and coffee machine were plugged in there. Also the desk is situated so that when someone is sitting there it is hard to get past because the bed is there. The sliding door to the bathroom is not good: does not really close tightly so not much privacy.

The hotel is greatly placed right at the Altstadt -had to walk 4minutes starting at our room till the first shops, It’s very clean and it has friendly staff, Also there are two parking spaces -a garage and a parking area in front of the hotel which costed us 3,50€ starting Saturday midday till Monday Morning. Breakfast tasted amazing, you get a lot of different options. Not to forget about - the beds are really comfortable. What i loved was the view out of our room. We could see the river and what was going on in front of the restaurants on the other side.

No smart Tv - at least you have some english channels, only payment accepted at the hotel is credit card (the bars and restaurants are separate) - my credit card malfunctioned that day (pin was reseted) so i had to rebook online to pay “before” the stay cause there was no other option for paying at the reception -like signing or tipping the information manually in the system. Lastly the rooms seemed a bit old. Our blinds were old and broken at some spots.

Breakfast, room, view, staff, room service and location all excellent. Didn't really have time to try the pool , but maybe next time.

Parking not immediately obvious as main hotel car park was full, but there was plenty more on other side of street, just note it's only valid until 10am, then you have to buy another ticket.

excellent breakfast, restaurant terrace with marvellous view over waterfront of old town lübeck. delicious food in restaurant.

regrettably the windows of our room (2nd floor) could not be opened. therefore we could not enjoy in the room the nice late summer atmosphere but only the air condition !

Generally a lovely, clean location, with attentive staff and a fair price. We were given a handicapped room which has an accessible shower. Very nice. Pool was also lovely.

Our only complaint is reservations were necessary for dinner. The hotel is understaffed and overbooked in that regard. We had to sit at the bar. That should not be the case for paying guests. It would be helpful to have room for beds being further apart.

Amazing location, helpful staff, great style, amazing breakfast (a bit too expensive), great food, service and atmosphere at Nautilo fine-dining restaurant, clean pool and spa area.

The room sofa was a bit dirty (crumbles) in the beginning, the pool was a bit cold, not enough places at the pool.