Excellent location and superb rooms, fabulous and unforgettable stay! We lived for 8 years in Kettwig in the past and we can strongly recommend this unique Hotel, especially for family vacations!

The breakfast is offered in an elegant and fantastic restaurant; as it is charged per person/day, if you have a family, it is not value for money for the everyday use.

Had a parcel delivered to the hotel which arrived after we checked out. Hotel forwarded the parcel at their service to my home address, abroad. Extremely good costumer service! Good parking facilities.

The fireplace in the entrance hall was on in the morning but not in the evening. (minor detail)

The Five Jumeirah Village is a amazing hotel with stylish rooms and friendly employees. I’d like to highlight the special rooms with jacuzzi or pool option, which add great fun to the stay. I have stayed in the jacuzzi suite on the 48th floor. So I enjoyed the stunning view towards Dubai with a cup of coffee from the in-room cup machine regularly. The public pool is very nice and there is even the option to commute to the Five Palm by free shuttle and enjoy the beach. The gym is stunning and would even serve as stand alone facility. Shout out to Shruti Chaval and her team for keeping the place to well maintained.

View, cleanliness, staff, restaurant/bar at premises, nearby location of Kettwig

Billiard room needs to be upgraded, Price was fairly high especially without Breakfast. Already knew beforehand-- however-No other activities on site in winter months. Fitness center off site no pool.

A perfect and romantic place. Very comfortable and luxury rooms. Attentive staff in restaurant.

Male receptionist could be more friendly. Menu in restaurant 1831 is limited and dishes are to expensive for a non- Michelin star restaurant.

all was perfect. staff was cool. good marvelous. park is like paradise

4G coverage terrible. wifi at the hotel disgusting.

Wow is all you can say. From the moment you get there, everything is like you would imagine staying in a castle would be

the location, the food, the room, and staff were excellent

no one told us there was an elevator which we could have used. on checkout day, I had to carry down our luggages via stairs. it was rough and tiring as well as dangerous.

The breakfast was perfect, the presentation was great, and ensured that during these Covid 19 time that each guest got a what they needed by delivering everything to the table, fruit, cheese, meats, eggs etc....what more could you ask for?

The bed was a little small in a hotel of this quality, super king is what I would have expected as standard.

Lovely moated castle in idyllic setting. Excellent flavored dinner meals. accommodating staff.

Bad pillows.