The nice breakfast was delivered in front of the room and you can get your hot drink from downstairs with the voucher. The location was excellent (around the block there is a huge shopping mall and loads of restaurants in the neighbourhood). What we also liked a lot were the games that we could play there (without any additional costs) like a video game machine, digital darts, table football and pool. If you are thirsty you could get a drink via an online paying mechanism. It's cleverly done.

There is no front desk or other personnel in the hotel, but due to a technical issues we have met the manager (who was really kind) and we actually also saw some cleaning staff. It feels a bit special almost science fiction-like to stay there without any staff (who helped us with a lost item!). We also didn't need the personal touch for our one night stay, but I can imagine that this is not for everyone.

There are many supermarket nearby, room is comfortable, service is good. There is no front desk clerk at this hotel, so help requires calling or emailing. It is a 100% self-service hotel. It was quite novel for me to experience it for the first time. So if you want to experience this new type of hotel service, you can come and try it.

Breakfast is same everyday, no other choice. There is no front desk clerk at this hotel, so help requires calling or emailing. It is a 100% self-service hotel. It was quite novel for me to experience it for the first time. So if you want to experience this new type of hotel service, you can come and try it.

We liked fresh and clean fancy rooms, lobby and were surprised by the wonderful space for spending free time, which includes table football, billiards and other things and facilities that you will rarely find in other hotels for such a great price. Snacks, drinks, coffee always available. Free large parking! We will come back. Highly recommend!

Did not like when one evening we found other people were playing with our Billiards :)

Very clean, nice lounge and the pool table was excellent to unwind in the evenings. Free tea in the lounge was also very nice and a very convenient location to get to Essen.

The "staff free" lounge was a good idea, except that the drinks / food vending machines were impossible to use with credit cards or cash. So no food or drinks for us! Better accessability of the refreshments would ahve been great.

Nice lounge area and overall everything is recently renovated. Checking was online and you just get a key code, but the process was easy without issues.

The room we stayed in was in a floor (maybe the only floor) that had no direct elevator to the floor. The shower was nice but the water got out at the bottom, so we always had to use one of the towels to dry up (we got new ones daily though)

The hotel is something from the future with no staff whatsoever... the room was very nice..like your own apartment... 100% recomend to try.

Need bit more info when you book. As if there is no people there is no one to ask ...and who designed the shower...? Im athletic man but was hard to be there.... imagine a large person in there will be nightmare...🫣

Big plus is that you can go straight to your room using a pass code. No need to do the regular check in at the front desk like a regular hotel. It was clean and quiet. A lot of parking space. The bed were nice and rooms were big enough.

I needed some information so I called the number that was shown in the hotel. They literally hung up on me 3 times without saying a thing.

We just loved this concept! Everything is done digitally and with ease. The rooms are modern and comfortable and the beds are amazing. The breakfast box is fresh and delicious. All the facilities are really nice and well thought out. There is pool, dart, fussball, an retro gaming machine, gym, laundrette and a great self service bar area. Easily one of the best hotels we stayed at on our three weeks roadtrip through Europe. There is also free parking on site!

Nothing!

Perfect location for a stopover during a long car journey. Car charger in the hotel car park worked out great, I could charge overnight. Nearby is a large retail park (5mins walk) to stock up on essentials and get food. The rooms were a good size, we had 2 adjoining, which was perfect for us.

check-in and check-out were automatic. although the digital solution was unfamiliar, the staff was available on chat.

I was worried about the privacy and security with the given PIN code which was the same for the entrance to the hotel and the room, seemed easy and was easy to be watched over or detected by heat map. also, the door of the elevator in the ground was difficult to close well, either from inside or outside, so I used the stairs.