I loved the hotel's location in a charming town that offers convenient and quick access to Cologne—just a 15-minute train ride away. The staff were friendly, and every interaction with them was a pleasure. Their warm hospitality made my stay even more enjoyable.

The room and bed size were not ideal, and the bed being positioned in the corner of the room felt a bit inconvenient. However, the room was clean and adequately met my basic needs, making it a functional choice for my stay

We recommend the hotel!!!!! A trip that is absolutely worth it: Super nice room with a fantastic view! very clean and neatly furnished. What is particularly positive is the friendliness of the staff and especially of Mr. Medyan, who is very professional and competent. You can tell that he has gained a lot of experience, because without it it doesn't work and Ms. Koch was in such a good mood when I checked in and had a beautiful smile on her face. You rarely experience such kind and courteous staff in a hotel like this, huge selection, great breakfast, top location and very quiet, perfect service. A request to management: Please pass on feedback to the team. It's a tougher job in the fine dining and hotel industry, and your colleagues deserve respect for their clean and smooth work. We would definitely like to come back!

A comfortable, clean hotel, ideal for travelling into Cologne with a train station just across the road and a 15 minute journey to the city centre. A pleasant breakfast was a welcome start to the day. The room was clean, beds comfortable and quiet, enabling a good night’s sleep.

It would have been nice to have a drink at the bar in the evening, but this wasn’t open over the weekend.

Very nice hotel in a quiet area, very close to the center and the train station (you are at the Köln's cathedral in 20 min). The facilities are great, comfortable rooms and furnishing. Breakfast was excellent. But the best was the staff, super friendly and helpful from the first minute (we had special requests, and we needed a room change). Highly recommended!

This was last minute booking and I was pleasantly surprised by this hotel, the staff were excellent the room was very nice and the breakfast great (excellent coffee), I didn't get to try the restaurant as it was closed by the time I arrived, (9.30pm ) I did try the bar which for a nice change was not overpriced

I didn't stay long enough to fine any problems

Very good breakfast. Very spacy room. A lot of choice. Underground parking can be used. Public parking in the area is often fully occupied.

Cost for the underground parking. Further driving out was also not convenient the last day.

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The only issue was that I booked a room with a balcony. The photo on my specific room showed a 2 chair balcony. This was not available upon my checkin. The front desk suggested the large patio/garden area, which was great! Also, the distance to Koln was much farther than expected.

Next to the local train station and in the city center of Pulheim, 20 mn away from Koln Main Station, staff very efficient and available

Nothing bad for us. Maybe some french speaker could help French visitors in this part of Germany not so far away from France with the Thalys train.

The multilingual front office personnel was very friendly and accommodating. The location near the train station was very practical. And the price was exceptional. The cleaning personnel went out of their way to accommodate my needs. The room was very clean and elegant.

Convenience, offerings

They charged for every little thing to the point where it was a bit silly. Also, one front desk person wasn’t very friendly but the others were amazing.