All the warmth and hospitality that you feel everywhere inside the hotel has made us fall in love with this place! amazing architecture of the building that was preserved in a very elegant and respectful way creates a cozy atmosphere in the garden where delicious breakfast is served. Rooms are quite small but fit a huge king size bed and everything that you might need like a tea coffee station, luggage rack and sufficient wardrobe.

The shower cabin was a bit small. The bed mattress was a bit too soft for our backs, but I really appreciated the mattress topper that gave a cloud like feel.

Perfect location, clean, calm, cozy hotel.

**A Hidden Gem in the Heart of the City** Our stay at Iona’s Boutique Hotel was nothing short of delightful. From the moment we arrived, we were greeted with an exceptionally warm welcome that set the tone for our entire visit. The hotel’s location is perfect—tucked away in a quiet, picturesque alley, yet just steps away from the vibrant heart of the old city. It truly offers the best of both worlds. The breakfast was a particular highlight, with delicious, homemade options that made each morning a treat. The fact that it's a family-run business adds a charming, personal touch that you don’t often find elsewhere. Overall, Iona’s Boutique Hotel is a beautiful and serene oasis, and we can’t wait to return. Highly recommended!

Check out could have been later than 11:00

Sofianna was always friendly, knowledgeable and helpful, giving us tips on local beaches to visit (Marathi was our favourite) and local places to eat. Our room was spotlessly clean, breakfast was outstanding and personalised. The soundproofing on the windows was amazing, it blocked out all external noise. We were in the newer building with only 1 room on each floor which made it very private.

Stairs are quite steep with no lift in the newer building, something to be aware of although the older side did have a lift.

Location was excellent and all the pretty, and picturesque streets, restaurants and bars were around. Staff were very helpful and smiley and when I needed them, their response was immediate.

One small comment / feedback... I arrived very late as my flight was the latest one from Athens and there was no drinkable water in the room. It would have been nice to have either a complimentary bottle of still water or even an option in the fridge to pay. There was a bottle of water on the bedside table which was refilled the next day as well but it wasn't drinkable at all - not sure where this was filled from but the taste was very odd so a bit questionable. Everything else was excellent so this is mainly a comment for the hotel to use constructively :)

An excellent family run hotel. Very friendly and helpful staff. Convenient central location easy walking in the local streets and to the harbour. Nice breakfast with base theme and daily variations served in a cosy outdoor courtyard. Great choice of local restaurants

Very little. One very minor issue which could improve: Fridge and kettle shared one socket so to use the kettle you have to disconnect the fridge!

I am so grateful we were able to find and book Ionas Hotel! The whole experience was just absolutely perfect, mainly thanks to the lovely staff who ensured we were well fed, slept on the comfiest beds and always recommended amazing things to do around. The hotel and the rooms are very charming, freshly renovated and at the heart of Chania - we were able to go just anywhere! I already miss this vacation and I'm hoping we can come back yet again to experience that wonderful breakfast in the garden.

Nothing! Our stay was absolutely perfect - thank you so much to the lovely staff for making that happen!

This is a boutique, family-run hotel ideally located down a cute pedestrian street in the Old Town, with close proximity to restaurants, shops, the beach, and bus stops. Breakfast choice was limited but tasty and filling, and the waitress remembered our vegetarian dietary requirements and breakfast preferences each day. The members of staff were friendly and very kind. Sofianna in particular was a superstar and could not have been more helpful - she arranged airport transfers for us, as well as a packed breakfast for the days we had an early morning start, beach towels, and travel to Balos beach. The reception closes in the afternoon each day, but Sofianna and her team can be easily contacted via phone/messages if you need to do so after then. I cannot recommend this little gem of a hotel enough, and will be looking to stay here again when I next go to Chania!

Charming boutique hotel in old town. Wonderful staff. Super helpful with local info and help with parking in or near the old town.Really a gem of a place..The room was great. Breakfast in the garden is also a great start to the day

Staying in old town is amazing. Just know the hotel is on the edge of a pedestrian zone, You can drive to within about 100 m of the hotel. Loading and unloading was pretty easy to figure out. Parking on nearby streets was not an issue as long as you were there by about 6 pm. After that so many people are driving in to take advantage of the old town restaurants that parking got a little more crowded Luckily,The city parking lot near the port was also a short walk away and they always had space.

So glad we’ve chosen this wonderful boutique hotel. It’s owners are knowledgeable and helpful, the staff especially Eva and her sister were lovely, food was best breakfast ever🤩 our superior junior suite was best hotel room we’ve ever stayed in, lovely bedding , a/c, kitchen, jacuzzi bath and so much space we loved it . Hoping to return next summer.

Nothing