The location is excellent. The host is very pleasant and accommodating. The rooms are spacious and so is the bathroom. The building has been recently renovated and is well kept and clean. Exterior soundproofing is very good. The A/C is powerful and very quiet. Even though it’s on the second floor, the stairs are wide and easy to navigate.

Some poor design choices, like loud bathroom extractor fan, lights that shine into the bedroom and a window shutter that grates on the sill which is hard to close and in the process wakes up the entire neighbourhood. Also this is the only place we have stayed that doesn’t provide paper tissues boxes, so either you buy your own or you resort to using toilet paper

I have been to this place a few times. It is perfectly located and staff is lovely. I love the decoration and the space. We got a bottle of wine and they offer you some coffee and croissant as well for day 1 and water.

However, many boutique hotels are now in Chania and this one has some details that in relation to the price and the “boutique” name could be improved. Bed mattress and pillows aren’t really at level of boutique hotel. They aren’t very comfortable and the bedding didn’t cover well the mattress so we ended up sleeping over the mattress at times which isn’t covered by a protective sheet. There is an emergency light in the room that makes difficult to sleep as too light. There could be more toiletries and shower was not too hot or powerful. Unfortunately the building wood cracks too much and if not on the second floor it can be difficult to sleep from other noises in the rooms.

Our multi-generational family of 5 booked all 4 suites for a week and it could not have been more ideal. The rooms were large, tastefully designed, and clean. The showers were modern with great water pressure (not always the case on our travels). We were surprised to discover a rooftop deck, with the nice added touch of racks and clothespins for drying clothes in the Crete sunshine. The hotel is perfectly located with shops and restaurants and the waterfront all within easy walking distance. There is a coin-operated laundry right around the corner. The place would be perfect if there was a kitchen, but there is a small fridge in each room for our purchases of the delicious local cheeses and wine. Polixeny is a kind, generous host who made us feel relaxed and happy from the moment we arrived.

Room was very spacious and comfortable. Toiletries were provided and bathroom was nice. Polixeny herself was a wonderful host. Internet was good. Very close to great restaurants and attractions. Not far from airport.

There was a hall window above the door and a very bright exit sign inside the door of the room that made it hard to sleep without a mask. There is free parking right in front of the property if you're lucky, and you have about an inch of clearance to either side going down the street as well as railings that will block your passenger door so bravery is required. No elevator for luggage.

The host was happy to assist us with our needs and questions. The room was clean and spacious. It is in the old centre, close to all the main restaurants, bars, and relevant shops.

The room has a great view of the park. However, there was a lot of noise during the night that did not allow us to sleep with an open window and enjoy the night breeze. Once we closed the windows, the room was soundproof, but we needed to open the air conditioner, which we do not usually prefer.

We loved the location, it's in the city centre, everything was in walking distance. The room was modern and comfortable. Lovely hosts, easy check-in.

The only disadvantage is the wooden floor, which can be loud. In the first couple of days we had upper neighbours who moved around a lot during the night, and the noise was difficult to deal with, as the ceiling was cracking with each step. It comes with the characteristics of the building, but maybe some kind of insulation would help.

Great place to stay in Chania. The room was very nicely decorated, the bathroom was very modern. There was everything you need: balcony, comfortable bed, fridge, kettle, iron. We even got croissants, coffee and tea! The location was great, close to everything. The lady who welcomed us was extremely nice. I highly recommend this place. If I come back to Chania again, I will definitely stay in this apartment again.

beautiful suites that is very spacious and modern. literally few minutes away from the Venetian harbor and the rest of the town. Mike and her family was super friendly and accommodating. they provided us fantastic tips and restaurants during our stay in Chania

it was next to the main road so lots of traffic noise. Not really an issue if you have the balcony door closed. The floors are super thin, so you can hear some one walking upstairs. maybe a carpet to dampen the sounds. Only downside is that the floors were really dirty. also it was hard to get information from the reception since there was hardly anyone there BUT I had no issues messaging the property owner through booking dot com.

The property it’s placed very well, staff it’s friendly and happy to offer any kind of info you need.

On the apartment from the first floor you will hear every step of the neighbor from upper level, can be annoying during the night or early in the morning. Ask for apartments from second floor.

The hotel is beautiful, the building is a few hundred years old and it was recently completely renovated into beautiful, spacious suites. High wooden ceilings and lots of glass. Spotlessly clean. Polixeny and her son Mike were great hosts, gracious and polite and always willing to go the extra mile to make me happy. The location is great too, right in the old city conveniently located to all the shops. They left me a key because I didn't arrive until 2 AM, and they generously let me check out late. I would love to come back in the future.

Internet was extremely slow and kept dropping the signal, even though they moved the router closer to my room. Couch and chairs were not so comfortable.