Food was very good quality. We stayed half board and both breakfast and dinner were well above average Buffett style hotel meals. The facilities were good, they had tennis courts a private small beach, the swimming pool was lovely but my pet hate it was filled with “reserved sun bed” towels by 9.30am!

Our room on the ground floor overlooked another block of rooms, so our view was non existent, it received no natural sunlight and no where to dry swimming costumes etc. there were some beautiful rooms with private pools and views, just not ours (441)

Nice beach, with service. Dinner options excl. half board are very tasty. Easy communication with the reception.

it is in the details. if you choose white design for your Signature bar, the pillows should not be dirty. In some corners you think you have booked just 2 stars ( brocken tiles, missing color on the walls). Half board was very disappointing. No spices, no herbs, just average buffet style. If you decide to book the pricy restaurant in advance you get top quality but no credit for the half board. Very complicated credit card debit charging system. Very loud golf cars and cars in the area ( EV cars should be standard). During the weekend you do not hear the noise from the street but this is changing on Monday morning.

All the staff are very nice, the location with a private beach is great. The spa personnel were amazing and super helpful. We enjoyed the spa, the beach, the restaurants, and the Greek night. We had a lovely stay for the entire family! We debated between the Royal Blue and the “sister hotel”, the Royal Senses. It is important to note that the Royal Senses is a 5 stars hotel and newer. The Royal Blue in US standards is probably 4 stars, due to amenities, level of housekeeping, room furnishings and room maintenance (night lamps from paper and falling apart, for example). We chose the Royal Blue because we wanted to be closer to the water, and we were very happy with our choice. We went to the sister hotel to use the water slides one day, and to eat in their restaurants sometimes. We also enjoyed all the restaurants in Royal Blue.

The quality of the food in Room Service can be upgraded; the housekeepers were not too helpful, and didn’t clean the common areas outside the rooms enough.

The hotel was set out like a village, which ment that it never felt busy or overcrowded - we opted for a room with a shared pool and this was a great choice as we had a small quiet area to retreat to if the main pools or beach was busier. The staff couldn't have been more helpful and pleasant. And the hotel management had obviously thought about the little touches that show their clients they care. Welcome drink on arrival, iced towels, fruit around the pool, chilled water at the beach. Sunday brunch with a chellist playing were all memorable things that would definately bring us back here. We had the most relaxing holiday I think we've ever had.

The hotel app, which is a great idea in principle for ordering things and or reporting issues - wasn't responded to as we would have expected. The hotel was encouraging feedback using technology but then we didn't see the personnel back up to make sure that clients felt that their comments were being monitored and or responded too. We reported 2 things, which were not deal breaking but it would have been nice to have had action or a response when you go to the trouble of reporting something and using their system.

I booked this hotel for our honeymoon and wanted everything to be great for my new wife. I was very stressed and was hoping it would be a memorable stay and would meet our expectations...so...did it? Honestly everything was perfect, from check in onwards we were made to feel like our happiness really mattered to them. The spa was really good. If you can afford to spend a bit extra to have a romantic candlelit meal for two, then definitely do it, you wont be disappointed. The food was amazing, the staff were delightful (I would name names, but there probably isnt enough space to list them all). I only hope we can afford to come back again in future.

Absolutely amazing hotel. Travelled Crete and this was by far the most wonderful hotel we stayed in. Staff fantastic and so helpful. Was given an upgrade to a two storey villa with pool which was luxurious. Spotless rooms and surroundings. Pools, beach, spa fantastic. Selection of food in buffet was incredible.

Nothing. It is out on its own but you can visit sister hotel which is amazing too. This didn’t bother us though as too nice to leave.

Amazing hotel, beautiful location, awesome sea-water pool, great facilities, kind staff really an overall wonderful experience

Our only thing - except for breakfast there is a policy of no water in the hotel because they want to make you buy it, and in a very high price too. We thought this is really unlike the rest of the level there, especially given that we paid for half pension- so dinner also and they didn’t have free water even at the dinner table we feel like that’s really petty.

Very beautiful resort, with everything you need to relax, enjoy the stay and focus on your health… swimming pools, separate beach, spa, gym, great restaurants, etc etc etc. Also perfect spots for watching the sunset and sunrise.

The only thing I was a bit upset, is that for charging orders on the room, they didn’t accept my credit card just because I only have it virtual… even though we paid 11 nights with half pension in advance. This led us to paying drinks whenever we ordered something…

This is a great 5-star hotel on the beautiful beach of Panormos. The buildings, facilities, and rooms were new, well-maintained, clean, and comfortable. The staff was always super helpful, consistently ensuring we had everything we needed. We arrived a bit early for check-in, but they welcomed us warmly and offered us breakfast for free, which was a delightful surprise. On the first day, they sent prosecco and fruits to our room. Throughout our stay, they frequently surprised us with small sweets or drinks, and gave us gifts on the last day. The food was amazing; all restaurants and bars offered great service and had great menus. You may want to visit their restaurants for the experience, but their breakfasts and dinners are top-notch! The beaches and the sea are ten out of ten! Floating breakfast, massage, and wine tasting are also must-try if you’re into them. Just choose this hotel and forget about trip planning; go and enjoy!

The food was so delicious that we were saddened when leaving.

We spent 4 nights at the Royal Blue and thoroughly enjoyed our stay. The quality of the food, both at the breakfast/dinner buffet and in the pool/beach restaurants was very good. The pool and beach areas were fantastic. All the staff were incredibly helpful and welcoming. The manager, Anastasia, was wonderful and Mr Vasilis, along with his team of hard-working friendly people on the beach, were amazing. They organised a beach party one evening and completely transformed the beach. It was a huge effort on their part, but the result was true magic. Thank you for a lovely holiday; we hope to be back one day...