We enjoyed staying at this hotel great location We had room 101 which was quiet but can imagine if you were on 3rd floor you could hear the bar We did you use the small pool which was lovely whilst waiting for our room to be ready The bar restaurant on the roof had a good vibe Flores is small so you can walk around in about 15 minutes great places to eat and drink we loved it Staff were friendly at the hotel and we had arranged for them to pick us up from the airport free of charge which was great

We asked if they could organise a taxi as we were were going to stay at a jungle lodge but they told us they couldn’t ring one for us to walk to find one We found a travel agent around the corner who were very helpful and organised this for us They were called getaway travel they book great trips too

This hotel is a very quality mid-range property in the Petén region of Guatemala. The services like housekeeping here are very good, and the amenities like the pool and bar were greatly appreciated. Particularly due to the sky-high temperature the AC felt amazing! Overall, I'm glad we booked our stay here.

First, I was frustrated with a guy who worked at the front desk. The day before a kind woman at the desk told me they could arrange a taxi for us. The next day this guy said it was impossible because they didn't have the number, but a few hours later after brunch he now said he could call a taxi! Other than that hiccup and our ignorance to the fact that you can expect parties/music to be heard until 11pm our stay was great!

Lovely hotel with nice restaurant and adorable cafe. Rooms are very nice and air conditioning is wonderful. Staff was always kind and helpful. Flores Island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants. We stayed the night before we went to Tikal and the night after. Our first night we arrived very late after a long travel day. The shuttle still picked us up. The air conditioning was not working in the initial room we were given so we were moved to a new room that was an upgrade with a beautiful view. They kept our large packs in secure storage while we were gone. Also had our room ready when we returned at 12:30. Highly recommend!

Distinct interior design, with great restaurant downstairs.

Beds weren’t the most comfortable. Breakfast at the restaurant was fantastic depending what you take it would be approx. 10-15 euros per person, while breakfast to take away was 10ish euros (11 dollars). That consisted of a ham sandwich, mainly bread thick 2 pieces of bread, with small apple, sugar loaded juice box, and small bottle of water. So very disappointed with the take away breakfast we took due to very early tour.

The hotel was in a very good location by the town zocalo and within a block from the water. From the rooftop bar or from the pool you get great views. We were there for three nights and had a comfortable set of beds, plenty of space, and attractive decor. The hotel left bottled water in your room daily and offered water in the lobby at all times. Every staff member was friendly despite our non-fluency in Spanish. The town itself is small but fun to walk around The water taxi is a great treat for getting around the lake. If we return to Flores or we know of someone going to Flores the this hotel is our recommendation!

The hotel had nothing we did not like

Hotel isla de flores is beautifully decorated and a close walk to everything! The staff is kind, professional and helpful- they organized free transportation to and from the airport, held our bags before check in and accommodated a late checkout for us. There isn’t AC in the reception, but the AC in the rooms and restaurants work great and are essential to escape the heat! Overall this hotel has everything- a delicious restaurant, bakery, rooftop bar and views, airport transport and friendly staff. Definitely recommend!

Fabulous location allows for easy walking around the island. Free transit to/from the airport. Multiple restaurants on site for options.

Music from the rooftop bar was loud on the highest floor and went very late given many guests were taking a Tikal sunrise tour the following morning. No elevator or bellman can be challenging for some people with their suitcase up the steps. Water pressure was good on lower floors but became weaker higher up.

Our room was great (bathroom a lee bit small), but loved the decor, the location and all of the restaurants/bars on site.

The shower head needs to be cleaned - water shoots everywhere. Just poke the holes with a pin, and that should do the job! Also, I wish it was easier for the windows to open. I love the old windows, but I didn't like having to keep them closed when the AC was on—it felt like it was nighttime.

Fantastic central location in the heart of Flores, the rooms were spacious and clean. The staff were really useful when we had to stay an extra night due to a tropical storm

I am not sure if it was just the position of where our room was but late at night and early in the morning we could hear the kitchen staff and staff very loudly which impacted our sleep at times Apart from that there were no issues

Wonderful facility. Restaurant, roof top bar, cafe, all there. Staff is so helpful. You can store you bag. They also ordered a complimentary ride to the airport.

The inside rooms (away from the street entrance) tend to be loud while the music is playing at the bars. I fell asleep at 11PM and didn’t notice afterwards. I stayed on a street facing room (for 2 nights earlier in the week) and noise wasn’t an issue.