Excellent location in the centre of Budapest. Walking distance to main sights, public transportation (metro, trams) at the corner. Friendly and helpful staff. Great breakfast. Own garage. Our first choice when we return to Budapest.

Adventurous entry to the garage and namely its 2nd level. Great location outweighted that though.

The hotel was nice and clean. Great breakfast! I actually looked forward to their breakfast everyday. The location was awesome. It was a short walk to the Christmas market and the Basilica.

I would like to see the breakfast staff monitor the guest s little better. I watched a woman grab cheese with her hands, stand over the food, eat the cheese and then grabbed more cheese with her hands to put in her plate. I don’t like seeing guest do those things. The food is great but maybe have a setup where staff is getting the food. People wiping their faces, hair, rubbing their nose and then using the utensils to get food and leaving the utensils in the food is nasty. That’s why my husband and I made sure we were the first ones downstairs because it was sick to see the amount of people doing these types of things getting their food.

The breakfast was wonderful - and I have been at this hotel quite often over the past decade. It is quiet and good location, and feels homely for me. We asked to have our room changed because the bathtub was not suitable to us (elderly ladies). This request was taken care of and we came for another night, and received a room, with a shower.

The carpet on the first and second floor with all kinds of blobs and shapes looks bad. As if part of a renovation which was incomplete. Also, The sink in the first room (230) had a crack in it. There was a problem also with the sink's drain (which was immediately taken care of) , and no soap in the bath.

The location was good, the breakfast was ok, the room was not noisy and the bed was quite comfortable. Overall was quite ok.

On our last day the cleaning lady entered the room at 8:30 in the morning, my husband was in the bathroom and I was sleeping, so I woke up scared not knowing what is happening. She did not even knock at the door or say anything.. when she heard the noise from the bathroom she close the door. Why would you come at 8:30 in our last day ??? Also when we wanted to check in there was a looong queue, we waited more than 1h to do the check in. They should have brought an extra person when they saw what was the situation, for a 4* hotel this is not acceptable, from my point of view.

I liked the hotel's location and the staff's willingness to help. I recommend that you book including breakfast, since the hotel offers a great variety and tasty foods. Further, since eating in Budapest is considered quite expensive, it is good to pay for the breakfast and eat well, so that you won't need to eat out 2 times a day. Further, the staff and the hotel is willing to assist you in order to book tickets for events.

I didn't like that I asked for a room for 2 persons with 1 bed and I got 2 beds instead... Further, I got a room with a bath tub and not a shower. Furthermore, there was a problem with the water's absorption system when having a bath, since water was not absorbed efficiently from the bath.

Great location very close to main streets and next to the Opera House. And despite the location, it is very quiet in rooms. Very friendly staff, open to help whenever needed and with great attitude towards guests. Tasty breakfast. Good size of the room. For sure that is a place where I could stay when next time in Budapest.

The breakfast area is to small for the amount of guests that Hotel can host. There is only one big table with food selection and only two slow working coffee machines. Thus the area get very crouded. As of the room: it was very spacious but bit off and it looks like the rooms were not refreshed for a long while.

The location is excellent, in a great part of the city but off the main road. The room is a nice size, lots of room for luggage and a decent amount of storage. The beds are clean and comfortable. The bathroom is also a good size with lots of counter space for bits and pieces. Amenties you'd expect were provided - TV, shower soap, hairdryer. The staff were friendly and professional at all times and helped us when required.

We used the WC downstairs in the general area of the hotel a couple of times and on one occasion we found this to be in a very poor state. We also found the room very hot, even in the winter, and the heating controls were not straightforward.

Everything apart from the kettle tripping the electrics and the room temperature. The hotel was spotless and the room very spacious

We had an issue with our kettle. Every time we plugged it in and switched the kettle on it blew the fuse in the room and all electricity went off. We spoke to reception, they had the power restored and told us we could get hot water from the bar downstairs and that they would sort the issue but the issue was never resolved and it was too much hassle to go and get hot water at the time we wanted a hot drink. The room was very hot during the night and it was too noisy to have the window open, so it affected our sleep.

Good location Diversified breakfast Comfortable pillows

First of all, the room had only lamps, so no ceiling light and the room was also very dark at day (we had a room at the first floor). No balcony, you could only open the window from the top. When we arrived the AC was on and the room was very cold, even though it’s the end of june. I saw a spider web on the ceiling and killed 2 mosquitoes (no insects protection). The shower thing that holds the shower was broken, moving and barely staying in place. Also, the garrage is very narrow and it costs 20€/day.

The location is perfect!!! Behind the Opera House and in 2 minutes St Stefan Basilica!!! Walking distance!! The staff was friendly and supportive! Victoria was very kind to help us to give us the map of the city. I came to Budapest for my bday and the staff if rhe hotel sent me a small bottle of wine with glasses to celebrate with a card)) it was so nice 😊

The breakfast was good. Actually it is from 6:30 till 10:30. And the staff removed almost everything before the 10:30.. there was no variety to eat smth. It could be better the rest was amasing!!!