Tidy, clean, and spacious room, with comfortable bed. Amenities within the room, such as coffee machine and kettle were very useful. Bathroom was very spacious with good range of hygiene products. Breakfast was included in the room rate and was good and diverse. Dinner served at the hotel and quality of the food was very good with a diversified menu diversified, having some more affordable choices and fine dining meals. Suficient parking spots nearside the hotel all reserved for hotel guests. Fairly close to the return car spots at the Reykjavik airport and close to the airport overall.

We received a free upgrade to a diamond suite, and our night shift manager was very kind. Check in and out was fast and efficient. Breakfast was a real bonanza. The room itself was luxurious and high tech, with all sorts of light controls and different settings for the shower and bath.

The outdoor jacuzzi wasn't working, so we had to figure out how to make it work ourselves - eventually we figured out how to fill it up, but the button panel wasn't working at all. The hotel should consider hiring housekeeping staff for the holiday period as well. We got the jacuzzi through a free upgrade though, so we couldn't complain. Don't be fooled by the name of the hotel. It's a 10-minute taxi ride (~30 Euro) from Keflavik Airport.

Hotel is ok, not too far from te airport (10mn by car), but far fromeverything else. We had a suite so size was ok. B&O TV was superb. Restaurant was nice too, except we had to wait a long time for having already cold plates.

Beware of the very small rooms of the 1st floor, facing a parking and in the noise of compressors from the kitchens. Furnitures in the suite prevents you from moving as there are tables and chairs of a strange taste everywhere. Too much is too much. A sofa + 2 armchairs for 2 persons ? 4 little tables ? what for ? And the decoration of the hall...

We only stayed for about 10 hours, the night before an early flight. The room is a bit small for 3 people (two single beds and a sofa bed), but the beds were very comfortable, luxury toiletries provided, fluffy towels- and the water did not smell of sulphur as in our previous apartment. The restaurant and bar were full on a Saturday night, very nice atmosphere. Quick check in and check out. Nice Italian and other restaurants in walking distance (under 1 kilometer) if you want to eat out an not in the hotel restaurant. Bar stays open late, free parking, great to catch an early flight as only 5-10 mins drive to airport.

Limited storage for luggage if a family stays, but fine for a short stay

Hotel was fantastic ! GREAT staff …so pleasant and helpful ! they all seem to love their job - they were all exceptional. Nothing was too much trouble and there was always a very personal interaction with us. Furnishings were fantastic…loved the pictures and decor. very cosy and welcoming.

Food looked delicious but unfortunately didn’t hit the spot. Lacked heat, which concerned me as I think hot food should be served hot. Soup was warm, for my dinner I had lamb which again wasn’t hot and sadly was very tough…struggled to cut through it and chewing was hard work…a bit disappointing. Breakfast was also another less than hot meal. Although the food was positioned under lighting it wasn’t keeping anything even warm…I stuck to cold pastries after the first disappointing breakfast. I didn’t complain as we had been given dinner free of charge due to a booking problem …so would have been embarrassing to complain when the Management had been so apologetic !

Close to the airport, clean, and the best part was the staff. Our flight got in in the middle of the night and we were very tired. The staff on duty made the check-in process very seamless and quick. The next morning we were trying to get a taxi to our camper rental place, the young lady at the front desk made every effort to call a taxi for us. Eventually she was able to reach a taxi service and found out that the wait was going to be over an hour, so instead she got the hotel van and dropped us off at the location. It was a such a nice gesture and it set the tone for our amazing trip to Iceland.

nothing - everything was perfect

Comfortable, modern room, well decorated with all the ameneties you would expect. Staff were excellent, very helpful and friendly. A perfect stay close to the airport with plenty of nearby free parking. Breakfast offering was great with plenty to choose from and they even do Gluten Free bread upon request. Restaurant was great, good meals and nice staff - just what we needed after our flight. I would 100% stay here again.

Hotel Keflavick always delivers! The hotel is well situated, clean, well maintained, perfectly appointed, excellent caring professional staff, food excellent quality and presentation. The staff wants you to enjoy your stay and every staff member goes above and beyond to ensure you do, This is not my first trip to the hotel it will not be the last.

Absolutely nothing this is a great hotel

Breakfast offerings included a wide variety of fruits, yogurts, cereals, eggs, bacon, etc. Excellent compared to other hotels in Iceland. Our room had lots of windows which provided an airy feeling. The bed was delightful and we slept quite well! Staff was friendly and the hotel offered restaurants, workout rooms, sauna, solarium, and a full bar.

The only criticisms we have are that the bathroom had a few discolored spots on the walls and caulking, and the tub was slippery and had a high side which made it a bit difficult to get into.

Very nice spacious room.

A bit unprofessional! The phone in the room did not work. There was no information about breakfast times or any other activity. There was no Room service menu in the room. As the phone did not work, the receptionist told us that we needed to go to the restaurant to order room service. Not 5-star service!!!