The physical room was spacious and felt safe. We had a double lock system whereby someone cannot come inside even with a digital key if we have locked from the inside. There was a desk area for my husband to do his work. We stayed here for 3 weeks and felt like we got to know the staff well. We felt very comfortable. We would particularly like to highlight the security guard' service. He would smile and say good morning to us each day, I would notice him helping other guests to get into rickshaws and just giving more than he needed to in his role. The cleaners again would come to drop things when we requested, and always check if we wanted the apartment to be cleaned that day and at what time slot as we usually preferred these in the afternoon. The food options included a healthy variety which we thoroughly enjoyed each day. There were two particular men at the reception desk who also stood out in giving us a late check-out when they could and just answering the reception desk phone quickly when we needed support throughout our stay including to remove a bumble bee from our room that had managed to get through the window! A truly comfortable experience and a lovely way to be welcomed to Bangalore. Thank you.

Not something I didn't like but would be good for the hotel to include more pictures of the beautiful library and the dry cleaning room. It would nice for people considering long stays in Bangalore to see as these facilities made everything feel even more homely and was a nice surprise.

I will totally recommend this to my friends if they go there in Banglore. We booked the premium suite for 4days 3 nights. Communicating with them was easy. they are very responsive with my inquiries. The check in was smooth.. we were in our room in 15-20minutes. The staff that afternoon was so pleasant; helpful and courteous., i forgot his name but i got his pic :) and the room that we booked was surprisingly spacious.. Clean, good lighting, Cold AC, working kitchen,. there's a TC and sofa that we used when we r not outside. Bathroom is good. can ask the staff for daily refill. Restaurant was nice. open air with nice feels. But just mind you that they serve only Vegetarian cuisine. so if you are not prepped for that, then youll be disappointed. Otherwise, everything's good. Overall, Id stay here again if given a chance.. It feels like home to us..

There's a small glitch during our check out. We were billed for something that i dont know. i was confused but after i double checked it with them, they said it was only by accident. So it was sorted after that.

I really loved the vegan foods at life tree restaurant and the cleanliness of the place. Also noticed the place feels really safe and quite to relax. Mrs. Shirley and our room boy were very helpful.

Initially, to get the wifi, I had to really struggle, as regards a hi-tech world we live in. Also, the magnetic cards for the room doors were easily getting expired automatically. And each time, we had to renew it from reception. If you could fix that it would be very much better.

The rooms are spacious and comfortable , the staff members are excellent , thanks to Karthick , Shirley, Zakir , forgot the name of the other person who checked us in , who was very efficient , thank you all . The private kitchen in the apartments are well equipped Crockery and Cutlery and the gadgets are User Friendly. Air condition is great, wifi is good and easy to connect with no complications, neat and clean furniture and linens are fresh ! It is absolutely a pleasant stay. The Tariff is reasonable though some discounts could be extended for long stays...

the breakfast could be improved , being a vegetarian hotel there are no eggs for breakfast , there could be more fruits to compensate for that which is very easy and practical. No complaints though , there is room for improvising on the Quality and taste of the Veg Breakfast .

Room, they have upgraded my booked room. The staff were polite and courteous.

Accommodation for driver not available but toilet facility and bath room available without bucket and mug. Nearby shops and good restaurants not in the location.

The staff are genuinely helpful and courteous, as usual . The location is very much in the centre and transportation is easy. The apartments are spacious and airy with Balconies which makes it more homely.

The property should consider a 24 hr Coffee Shop / Room Service . The Breakfast should include selection of Eggs / Omelette

Room was spacious, security personals were very attentive with smile and energy all the time. House keeping was excellent. property was very clean and will recommend to my friends.

As an hotelier my self front office staff could have been more well organized and smiling. In the hotel people who stay are called guest not a customer the attitude of F&B team at Breakfast was not welcoming, no smile on the face this makes very disappointing and a good smile could make a day for the guest (Room to improvement)

Cosy Has all facilities needed Best staff always happy to help and adobe Especially Akeel at Resturant And R Bali Nagpal at front desk

The breakfast had variety all different days, And catered for different nationalities. Staff could be little more interactive and smile a bit. They are all very serious.

The reception staff one in particular (female) was not very friendly.

they have a complimentary washer and dryer (bring your own soap). the staff is exceptional. the breakfast was okay. the hotel is quite safe. they make you scan your card to get into the main area. location was also ideal for our plans during the stay. would recommend this hotel to others and would stay again.