breakfast and restaurant staff was veery helpful .

the noise and loud music on event don't let guest rest , sleep well at night .

We like midsized, modern hotels with decent luxury and friendly service and this fits the bill. It had Good comfortable rooms, decent size, very good breakfast, all the meals we had there were very good. The staff were quite helpful and friendly.

Confusion during checkin and billing. We had booked a room for 4 but during checkin we were told that they don't have any such options and were told to get separate rooms or extra beds on chargeable basis. We had shown our booking details and they said they will check but the extra bed it was billed. However when talking to the manager it was finally reversed.

The hotel is situated very centrally, next to beautiful rose garden. The reception staff was welcoming and helpful in every way. We liked having breakfast outside. The massage by Byang (?) was truly professional and a highlight.

On our second day a big group of male guests arrived, which affected the overall atmosphere. There was hardly any staff during 2hours coffee meeting in the afternoon (could not order 2nd cup), lifts were overcrowded, stairs not to be used (why?), breakfast was loud, big crowds eating directly while standing at the buffet, no clearing of plates outside etc. Would be better for everyone to book a separate group room for bigger groups. Some kids activities or a playcorner would be a plus.

the staff at the reception- Anmol in specific knew every detail, super quick and was very thorough in every detail of the check in! Manager at the breakfast lounge was superb along with the chefs they put in all efforts everyday to take care of my Vegan son! Being in Punjab a rather difficult task! Not to mention the so very well designed and tastefully done hotel! It’s only under a year old and the suite room is just fabulous, once of the best I have seen all around the world! KOYO KOYO restaurant - was just Wow for pan Asian food!

Staff were outstanding, friendly, helpful and very attentive to all our needs. Front desk staff were professional and efficient making the checking in and checking out process smooth and stress free. Room was clean with a comfortable bed and nice decor. Breakfast was delightful and the waiters in particular Sudip looked after us with great care and attention. We will definitely visit again and recommend the hotel to friends and family. Thank you !

Super nice hotel and me and my family would surely choose it again. Rooms were cosy and the hotel was pulchritudinous . The service was copacetic and staff was good specially one of your named Aayush he was courteous, decorous and benevolent towards us . I would definitely exhort it again.

Nothing specific every thing was bewildering in my opinion.

We really enjoyed the breakfast selection and the in room dining. The room was clean and the hotels atmosphere was welcoming. The employees were kind and helpful.

When showering, the water would leak out of the standing shower and made the bathroom floor wet. The worker who came to set up the extra bed was messy with his work and there was a charge on the water which is commonly not practiced in other countries hotels.

1) The restaurant and its staff service is excellent. Buffett and a la carte service for breakfast, dinner is very good. The quality of food is excellent. The staff in the restaurant are well trained and well mannered. 2) The location is right in the middle of all shopping arcades. Many tourist attraction places like Rock garden, Rose garden, Sukhna lake, Bird park, Museums are within 15 mins drive from Hotel.

The detailed information about the tourist attraction places in Chandigarh and also about the places around Chandigarh is not easily available at the Hotel although they have maintained some brochures about the places of interest. It would help visitors if Hotel maintains such a desk for the purpose.

Happy and welcoming staff! Nothing was too much for them. They made sure our kids felt special and were comfortable and safe throughout the stay. The senior staff were very attentive, Ayush, yashan, Atish. .

Swimming pool was booked for private function, which is fine but some notice should he given as we had planned our around swim time. The swimming pool was freezing and some rubbish was found.

nice breakfast buffet with many options, great ambience in the dining hall. Excellent gym space with good equipment

The room got hot during the night because the ventilation went off for 1-2 hours before it came back. I wish guests could better control the room temperature instead of using the rather inefficient thermostat they have. If you book cabs through them, they do charge quite an awful lot compared to the vendors. Also, I would have appreciated given the price range that they could at least keep a few of the items on the minibar free. At least stipulate that 2 sodas or 1 candy bar is free while for the rest you have to pay.