Grand hotel is a four-star hotel situated in the MG road in Ernakulam (Kerala). The location of the hotel is so superb that all important places like Ernakulam junction railway station, shopping malls, leading jewelries, theatre eateries (small & big) metro rail facilities etc are within easily reachable distances. It has a huge complex with ample parking facilities. It also houses a great restaurant on the ground floor serving tasty food. The hotel has range of rooms to suit every one’s need. I had the privilege of staying in this hotel with my spouse recently for four nights (between 19th & 23rd April 24). On entering the lobby, I found a neat large and convenient waiting area. The receptionists were very pleasant and helpful. The room given to me (102) was very spacious with a dining table set apart from a visitor’s sitting arrangement. The room was very neat and clean with good lighting and AC effect. The toilets were very comfortable, neat & clean. The bath area was very convenient with non-slippery tiles for safety. The room was provided with tea/coffee making arrangements. Our room had a very good view of MG road. The toiletries, drinking water etc were supplied adequately. The rooms also had ironing facility and safe vault facility. The room had ample lights. The house keeping & room service personnel were very prompt in their daily service. The restaurant personnel were also very helpful. The food served (both in restaurant & in room service) were of good quality. Though the hotel was commenced in 1963 it is still in very good condition due excellent maintenance. The hotel atmosphere itself is very pleasant. Overall, we were very happy to have stayed here. We had a feeling of staying at home. Our choice was right. We definitely recommend this hotel for a safe, hassle-free family stay. Good teamwork by the hotel personnel.

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location is superb. very close to all areas. parking was suffient and we got to part our car well. staff is good. sea food in the restaurant is very nice. we had our dinner there.

though we had asked for parking, when we came back in the evening around 8pm, we were told to park in a place which was quite far from the reception. i think for residents there should be reserved parking near recepition. more so, because we had requested for parking in our booking. as we are both senior citizens, this far parking was inconvenient to us.

The hotel is very central, close to the metro and train station. The staff is super efficient, they quickly took care of every ask and gave great suggestions to visit the city. They even prepared our room in a heartbeat to allow us to checkin early, a life saver after a long, sleepless flight. Big plus is the presence of the restaurant in the building, we loved the food and the service. All in all we couldn't have asked for anything better, highly recommend!

Classic art deco architecture and furniture design. Old world charm. Food is excellent at the pavilion. Bar is well stocked and priced appropriately Room is large with sitting area, working table and a dining table. Bathroom is spacious and well appointed. Especially liked the mattress, Firm, as I like it. Location is central.

Brilliant staff, Central location, Clean rooms and Executive double room in which we stayed had ample space. More or less everything was working unlike some other hotels we stayed in Kerala. The front desk personal Manu and the Manager Faizal were very helpful.

The decor and room furniture need a facelift or a complete renewal.

The rooms were clean and comfortable. The restaurant was excellent and the food was delicious. All the staff were very friendly and helpful and the chef came to talk to us personally each evening. The location was also very convenient, both for the railway station and for the ferry to Fort Kochi.

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The location is in a very good place closed to the metro station. Also they have amazing parking facility.

The parking is little narrow and if anyone parked their car without thinking about others can destroy your day as it is very hard to take out your car from the parking space.

This is the perfect place for stay in ernakulam. This hotel located in the heart of the city. Very clean and tidy room and washroom. Cleaning boy is very friendly. Receptionists could be a little more friendly

Receptionists could be a little more friendly. They should always have a smiling face

The location was good. The beds were to our liking. Courteous staff, ready to help.

The electric sockets were not available near the headboard. Some bathroom fixtures were loose. The food was leaning more towards non vegetarian food.

Central location and very helpful staff. Nice bar and restaurant food is supposed to be good but due to lack of vegetarian food choices we didn't use the restaurant.

Little outdated decor,the property needs complete makeover.