Location was good, close to city center. Our room which was changed on 6th May had good view of the valley. Staff was smiling and helpful. Check out was smooth. Breakfast was good and served on time.

Only 6 or 8 rooms have a view of the valley. Their claim on the Booking.com site that the rooms have a mountain view is false. Mountain view (i.e. Kanchenjunga view) is not available in any hotel this side of the town. Hotel space was quite limited, rooms were just about okay. Climbing up and down the stairs several times a day was a big pain. Food was good, but very costly, even compared to the best restaurants in the mall.

Cherry brandy and blessing on arrival, everyone really friendly and helpful throughout the stay. Great location that doesn't get too much horn noise. Excellent ambience, colonial furniture, pictures, lounge areas. Good bar (thanks Prassad) at reasonable prices, good beer (Kingfisher). Good buffet breakfast with egg station included in the booking, great coffee! Dinner was not included in my booking but happy with ala carte and prices, although the buffet looked good. Had Indian food mostly and it was excellent, although not spicy enough for my taste. Snacks and beer during the day were good also. Room was nice and spacious, comfy bed and good hot water from the shower. Filtered and UV treated waster was a bonus.

No view from my room but suppose you pay for that. The shower leaked but wasn't much of an issue. Really nothing negative !

Excellent colonial luxury experience, with great staff and good food, highly rated Liked · Cherry brandy and blessing on arrival, everyone really friendly and helpful throughout the stay. Great location that doesn't get too much horn noise. Excellent ambience, colonial furniture, pictures, lounge areas. Good bar (thanks Prassad) at reasonable prices, good beer (Kingfisher). Good buffet breakfast with egg station included in the booking, great coffee! Dinner was not included in my booking but happy with ala carte and prices, although the buffet looked good. Had Indian food mostly and it was excellent, although not spicy enough for my taste. Snacks and beer during the day were good also. Room was nice and spacious, comfy bed and good hot water from the shower. Filtered and UV treated waster was a bonus.

Disliked · No view from my room but suppose you pay for that. Can be a little noisy but I imagine all hotels in Darjeeling are similar. The shower leaked but wasn't much of an issue. Really nothing negative !

This was our second visit to The Elgin and this time we stayed in the heritage section of the hotel. The colonial era facilities were above expectations with lovely teak flooring and furnishings. Our room was conveniently located near the dining room, lounge area and reception. There was a wide variety of food and excellent service in the dining room. The hotel is centrally located, in walking distance from many of the main attractions and very secure. the staff went out of their way to help us at all times. We would thoroughly recommend this hotel and will hopefully return.

nothing

Excellent service from all the cheerful staff.From moment of arrival gave welcome. They met every need keeping us safe and relaxed. Food very good .The dining room ambience was sophisticed and gave great sense of well being. No view of Mountains but good position within Darjeeling. Would recommend to everyone.

The heating of room and hotel was poor but hot water bottles brought smiles to our faces and coal fire in lounge was a bonus

The location is good and short walk to the city centre. The staff is extremely helpful. We booked our airport cabs also via the hotel and it was a good experience. One of the receptionist's father was our cab driver for sight seeing (WagonR no 5153). I was traveling with my daughter and uncle was a supersafe and very helpful driver. The hotel does not serve water in plastic packaged water bottles which I loved. You get the Darjeeling valley view from the room. I loved the well-maintained colonial architecture of the hotel since the British Era. No lift only stairs, wooden floors, a vintage lobby and an old colonial post box at the entrance just added to the charm. Their breakfast staff is very patient as we saw a family driving them nuts every morning with their constant follow-up on their orders (literally every 30 secs) yet the staff would keep working and meet their demands.

Being from Mumbai I was hoping to eat some local fish but all the fish in the menu was only basa fish. Also some local dish of Darjeeling should be added for tourists who want to taste authentic culture... although we did that outside then :) as such no complaints.

Extremely helpful staff both inside and outside the hotel. A good selection of food choices. Very traditional and comfortable interior. Good selection of complimentary toiletries and the bed was very comfortable.

Construction work taking place next to the hotel, however staff were able to move me to another room to minimise the noise. Hotel looks tired in some places.

Great location Good view from our room. Large, comfortable rooms with lovely 'heritage' style furnishings Very cosy and comfortable bar and lounge areas Lovely restaurant; delicious food Very friendly and helpful staff

Colonial style hotel close to the heart of Darjeeling. Pleasant and helpful staff. Food was good (buffet in the evenings) and good willing service overall

I had no concerns. It did get a little cold as the mist was down but someone was on hand to turn up the radiator and (rather charmingly) provide a hot water bottle to warm the bed

Clean and comfortable rooms in a heritage property, very close to the center of Darjeeling but still quiet and secluded, wonderful staff, this hotel had it all. When we wanted an off-menu dish for dinner the staff obliged.

The wifi was passable, but I wished could have been better. The hotel views are away from Kanchenjunga, although the lovely view of Darjeeling goes a long way towards compensating for this loss.