A Perfect Stay at Playotel Premier Vijay Nagar – Exceptional Service from Reception to Restaurant! I recently had the pleasure of staying at Playotel Premier Vijay Nagar, and I must say, it exceeded all expectations. From the moment I walked in, I was greeted by the friendly and professional reception staff, and the exceptional service continued throughout my stay. At the front desk, Shivam & Praveen welcomed me with a warm smile and made check-in incredibly smooth. Ravi was not only efficient but also took the time to provide me with all the necessary information and prompt support if we require anything . They even offered a great recommendation for a nearby park,temple to visit, making me feel like a valued guest right from the start. The highlight of my stay, however, was the dining experience at Restaurant . The restaurant had a wonderful ambiance, and the food was absolutely outstanding. The staff were attentive and eager to make sure every guest felt comfortable and well-cared for. Poonam,Ramakrishna,Mayank,Suresh,Uday the server who took care of us, went above and beyond to ensure we had everything we needed, offering excellent menu suggestions and A special shoutout goes to Abhishek & Vaidehi , who took our feedback regarding food and made changes as well. The room itself was spacious, clean, and equipped with everything I could need. I appreciated the complimentary Wi-Fi, which allowed me to stay connected during my trip. The flat-screen TV, mini fridge, and coffee maker were great touches, and I found the in-room safe to be a practical addition for storing valuables. The bed was comfortable, and I slept soundly thanks to the perfect room temperature, adjustable via the air conditioning.

However, one downside to the room was the lack of open windows. Although the air conditioning worked fine, I did experience a bit of discomfort due to the lack of natural ventilation. The air felt a bit stuffy at times, especially when I wanted to enjoy some fresh air. It wasn’t a huge issue, but it's something to consider if you're sensitive to ventilation.

Excellent breakfast and Good Service. Good location.

Needs better quality mattresses (more firm)

Food, quality of rooms, politeness of staff. Help to senior citizens 🙏 Good room service. Great vegetarian food as I had Jain food. In house Dining great. Play-Dine ambience great. Chairs tables awesome decor. Pleasing to eye, soothing to heart Away from main road, less pollution but easily accessible main road. Strategic location regarding tourist attractions and good city area. Roads are good. Vehicle accessibility is good. Front desk staff very cordially connected.

Slow room service.. Should improve on manpower if possible.

The Hotel had a welcoming look. The staff was smiling, the rooms were clean and cozy. The breakfast spread was amazing, and the taste was terrific. Great value for money. Keep up the good work.

The property did not have a dedicated or an underground parking facility. That was a bit on inconvenience. However, there was the valet parking facility and the staff was more than accommodative of our request to get the vehicle cleaned.

We had a wonderful time at this hotel. The staff here are very warm and patient, especially poonam from the restaurant. She always had a smile on her face, proactively attended to our needs, and was attentive to every detail. Poonam not only provided us with excellent service but also offered great suggestions for our meals, helping us choose the best dishes. Her professionalism and friendliness made our dining experience even more enjoyable and memorable 💖

Loved everything ❤️

This hotel is slightly over priced but then it overrights with its excellent customer service. From reception to room service, everyone is very courteous. My mom who is a senior citizen and certainly aged stayed here along with my daughter. They felt very safe. The room service is absoutely fab! There were there for a quick pilgrimage trip to nearby places hence had to stay in Indore. Most important factor for me to again choose this hotel in addition to an excellent customer serivce - 1. There are fire alarms and sprinklers in the hotel. I always check this because there are many hotels in various cities which do not follow the fire safety norms and there are fire accidents in hotels. 2. Good selection of breakfast. They are making efforts to keep this to a very high standards. How special and imporant you feel: My mom and daughter arranged for a ola cab. There was some senior person at hotel (missed to note his name) who observed them boarding an outside taxi, he ensured that the secuirty of hotel records the taxi number in their register and spoke to the driver to ensure they are taken well. This is something outstanding. Before making the booking, I read reviews about this hotel on Google and now post travel, I must say, this is highly recommended place to stay!

The price could be competative.

The staff was extremely helpful. Everyone from Front desk Staff housekeeping staff to restaurant staff was very hospitable and pleasant, particularly front office and bell-boy. The rooms are very comfortable and the food in the restaurant is great. Good variety in the breakfast and Dinner buffet. Its a great place to stay. Will surely recommend!

Amazing place, amazing staff, everyone was willing to help on top of things great place visit for pleasant stay at playotel premier Vijay Nagar Indore

1. Great location. 2. Great value for money. At the time of booking, it was by far the most reasonably priced hotel out of all the 4-star and 5-star options in Indore, but by no means was it lesser in terms of its standard. 3. The rooms and the premises are spotless and well maintained. 4. Friendly and helpful staff 5. Restaurant has very reasonably priced food. It was a little high on spice for us, but good food overall. Those who love spicy food would enjoy it. 6. The breakfast, while fairly average overall, had a wide variety of options for a hotel at this price. We had an early flight to catch on the day of checkout and they were sweet enough to prepare a packed breakfast for us and keep it ready at 6 am in the morning.

1. The room we were given had no view. The window in the room faced inward, toward the lift lobby of the floor. I did request for a room change but had no luck since the hotel was fully booked. 2. No gym/fitness centre (It's either not there, or was not functional post-Covid. Not sure) 3. I was charged Rs. 150 higher than my booking price owing to some error in the hotel's system reflecting a different price to the front desk staff at the time of check-in. Not a substantial amount and I was pretty happy with the stay overall, so it was okay. But it is something to keep in mind lest it happens again with future guests.

The visit was comfortable and stay was good. Delicious Breakfast, Staff was supportive I like to mention Mr. Sagar front desk Manager and helpful. Property location was best and area was silent. Service was quick and high quality of cleanliness was maintained. Prefer to visit this as this is most affordable stay in this segment.

No any Suggestion Only keep it up Same service . I will visit again whenever we are in Indore

Good clean rooms , hospitable staff

Although I had reserved through booking. com keeping my credit card number as security to confirm my booking, the hotel insisted to make payment before check in , I could not fathom why credit card was not considered as security to confirm the reservation?