Room size exceeded expectations. Staff were quick to respond to requests for housekeeping. The bathroom was good sized and newly renovated. The balcony attached to the room and the window seat inside the room were a pleasure to use. Check-in and check-out was smooth.

Smell from the bathroom drains can be a little uncomfortable but it’s a design flaw we’ve seen in other hotels as well. Breakfast service is not as smooth as it can be as we have to wait for empty dishes to be refilled. Post booking and pre-check in communications can be much better.

Loved the quiet location. Off the streets. The building looked & was amazing. Very charming as we're the staff. Room was very clean, spacious and enjoyed good views.

Ensure you bolt down your request for an additional bed when booking. It can & did cause some issues as to what was advertised paid for & what the management expected you to pay for again. Disappointing start to what was otherwise a good stay.

Beautiful palace building, lovely gardens, in a quiet back street. Stayed for 5 nights. All staff were friendly and helpful, and made us very welcome. Restaurant with indoor/outdoor seating was excellent, again as were the waiters and staff.

Friendly helpful staff, very nice food and a quiet location. We were there for a wedding being held there so it was a spectacular event and the staff did a fantastic job. The rooms were very comfortable.

The hot water or lack of it. We only had hot showers once in 3 days, it depended on where your room was located it seems, some rooms had it the whole time. The pool isn't heated, fine in summer not in Winter.

Great location Beautiful hotel with stunning pool Fabulous food Also, there is a great restaurant/bar across the road and a french bakery at the end of the lane way.

All rooms should have a fridge. Let guests pay their bill on check-out. Being chased for the bill to be paid after every drink order or before we had even eaten our dinner is a liitle off putting.

We wanted a comfortable stay, but not as expensive as the Tajs and Marriots. This fit perfectly. Good staff, good rooms. There is a good open area for breakfast. The breakfast was decent. All the main tourist spots are accessible from the hotel.

The breakfast was decent, not exceptional.

Amazing stay. 10 on 10 on cleanliness and hygiene. Rooftop pool is everything. Staff is very welcoming and helpful. The best part was the driver of the cab that we got from the hotel. Very affordable price. Extremely decent and nice guy.

Breakfast was good, and the room and bathroom were extremely clean, shower had great water pressure. A nice rooftop as well.

There was building-work going on at the time, but there's not much they could do about that. One staff member repeatedly offered us his tour taxi service at breakfast which was annoying and unprofessional. The location wasn't fantastic. Window was courtyard-facing, so no natural light.

Location was good - not directly on main road so little or no traffic noise. Well maintained. Clean swimming pool on terrace. Good Breakfast.

Reception staff should be more welcoming and not restricted to just focusing on formalities. Although other staff members were helpful and welcoming.

We were the only guests at breakfast when we went so everything was made fresh for us.

We arrived late and had to leave fairly early so we didn't get a chance to use the pool or other facilities. Wi-fi was ok but did have to connect through multiple routers as the initial signal from reception didn't work in the room.