Loved the vintage architecture of the hotel. Rooms are spacious and clean. Staff is warm and welcoming. The food is quite tasty. Don't forget to try the desserts. It's exceptional! Would love to visit again. Mr. Suyog at the reception guided us well.

Few plugs in the room were not working. I hope they fix it right away.

Very nice rooms and facilities, very close to the airport. Special shout out to the team at the breakfast buffet - they were all very very nice and catered to my needs very quickly! Housekeeping team was also prompt and nice. Staff also assisted promptly when i needed taxis to get around the city. When my dad came to visit, staff were kind enough to promptly ask me if I needed assistance (I didn't but it was nice of them!). Overall, the staff were really good.

Slightly slow room service, had to call room service a couple of times to get staff to pick up. Check in also took longer than expected. However, both were minor issues.

Accessibility was the key…but most exciting part was the warmth and professional hospitality of the staff right from the time of our doing checkin - Mansa was such an affectionate FO who made the whole checking process smooth followed by such a great service by Kaif, Pavan, Priyanka, hostesses and all the Chef at Live Kitchen were amazingly great and took special interest in our food choices and preferences…not to forgot our housekeeper though we are missing his name but he was so through and one call on Sunday and he was forthcoming…and our checkout process won’t have been so great unless personally handled by Gaurav Sharma being FO Manager he took special initiative in keeping up our records, membership and payout process seamless (and Hemika too) great work throughout team Hilton International Airport Mumbai- keep up your good work.

Well nothing much but porch seems to be little sketchy but the staff is awesome and takes more than care to address the need of guest’s while approaching or parking…

I hope this message finds you well. I recently had the pleasure of staying at your hotel, and I am compelled to share my exceptional experience. From the moment I stepped into the lobby, the ambiance of your hotel was noticeably welcoming and meticulously maintained, creating a splendid environment that made my stay delightful. The decor elegantly captures the essence of luxury and comfort, which speaks volumes about your attention to detail. The breakfast service was a highlight of my visit. The variety and quality of the food were outstanding, offering a perfect blend of local and international cuisine that catered to all tastes. Each meal was prepared to perfection, and the attentive staff ensured a wonderful start to the day. Furthermore, I was thoroughly impressed with the room service. The staff was prompt, courteous, and consistently went above and beyond to ensure my comfort and satisfaction. The room itself was a sanctuary of tranquility, immaculately clean, and beautifully furnished, making it a perfect retreat after a busy day. Thank you for providing such a remarkable experience. It is clear that your team’s dedication and hard work are the keystones of the renowned Hilton hospitality. I look forward to my next stay and will certainly recommend your hotel to colleagues and friends. Warm regards, Nitin Ghadge

The location of the property is wonderful as it is situated very close to the airport.The old worldly charm of the rooms is a great draw. We tasted the Indian food in our room and it was delicious. Breakfast options were great too. A shout out to Kaif who was our server for breakfast in the morning as well as the wonderful housekeeping staff who made our stay very comfortable.

Currently there are construction activities which are happening around and within the property but reasonable efforts were taken to ensure that noise levels were under control.

Proximity to the airport is a plus! Upon entering the surroundings, you are greeted by the guard and bell boy. The reception, Anjali and Sugoy, and the rest of the front desk staff greeted us with all smiles. Registration was a breeze. The housekeeper during our stay, November 23-26, 2023 kept our room immaculately clean. Januka made sure everything was in tiptop condition. The Executive lounge receptionist also made our breakfast comfortable. I had the best cheese omelet, fluffy, creamy and a little melt in your mouth in the executive lounge. Breakfast over-looking over the pool became my wife's favorite place giving a relaxing view to start your day. The business center was the right place to do your work and do a catch up on books to read. The gym and spa is spotless. Over-all, the service is impeccable...not obtrusive. The Chinese restaurant serve good dishes. Service was perfect. A nice place to eat dinner before heading to the airport.

None.

Reception people are very friendly and efficient. The whole hotel is clean and in good condition. The room is spacy and the bed comfortable. The Cleaner surprised me every day with a new Towel Animal what is a nice gestures. Everything is functional and works. The executive lounge is a bonus of this hotel. The staff there are very friendly and remember your drink preference. The buffet is very good (hot Indian food, Salat's and Sandwiches, and more). The SPA is was good and for a big hotel above expectations. The breakfast buffet had many choices for each taste. Overall ... I will come again.

The Gym is underground and not too large what is a pity. However, the gym equipment is modern and in good condition. So overall still to recommend.

Amazing Rooms great service Staff is understanding and kind Accommodating for kind of requests Gaurav was really kind he helped us with early check need even took care of our beverages while we were waiting for our room to get ready Also thank to specifically cables guy from Room service Will surely visit again Please offer some discount next time hahaha

They need to listen to guest requirements before transferring the call to other ppl

From the moment I stepped into this opulent sanctuary, I knew I was in for an unforgettable experience. This five-star hotel, nestled in the heart of the city, exceeded every expectation I had. Every aspect of my stay, from the impeccable service to the exquisite amenities, was nothing short of exceptional. The first thing that struck me was the warm and welcoming atmosphere. The lobby exudes a sense of elegance and luxury, with its tasteful decor and soothing ambiance. The check-in process was seamless, and the staff was incredibly efficient and courteous. The room itself was a masterpiece of comfort and sophistication. The attention to detail was evident in every corner, from the plush bedding to the carefully curated furnishings. The panoramic view from my window was simply breathtaking, offering a stunning vista of the city skyline. The amenities provided were top-notch. The dining experience at this hotel was a culinary journey that left my taste buds tingling with delight. Whether it was the sumptuous breakfast buffet or the delectable a la carte options for dinner, every meal was a gastronomic delight. The presentation was impeccable, and the quality of ingredients was evident in every bite. One of the standout features of this hotel was the exceptional service provided by the entire staff. Every member of the team, from the concierge to the housekeeping staff, went above and beyond to ensure that my stay was nothing short of perfect. Their dedication to hospitality was palpable, and it truly set this establishment apart. In addition to the impeccable service, the location of the hotel was ideal. It was conveniently situated near major attractions and transportation hubs, making it easy to explore the city. Yet, the tranquility within the hotel's walls provided a welcome respite from the hustle and bustle outside. In conclusion, my stay at this five-star hotel was a truly unforgettable experience.

Facilities are good. A lot of options at breakfast buffet and the staff are very accommodating and attending to your needs.

We tried calling the reservations multiple times on the day of our booking, been on hold on the phone and no answer. We booked a room for 2 pax. Room has only one piece of slippers, toiletries etc. Room is hot, AC is locked and cannot be adjusted. We called for assistance but no one came. Price on the app when we booked is different when we paid at the hotel.