Loved the vintage architecture of the hotel. Rooms are spacious and clean. Staff is warm and welcoming. The food is quite tasty. Don't forget to try the desserts. It's exceptional! Would love to visit again. Mr. Suyog at the reception guided us well.

Few plugs in the room were not working. I hope they fix it right away.

Overall stay was pleasant, staff was very helpful. A huge shoutout to my housekeeper, Pankaj. Pankaj has been wonderful throughout my stay, always going the extra mile ensuing me to have a comfortable stay. Please extend my grattitude from Pankaj, from guest 133. I would also like to say thanks to Suyog, the front desk that immediately help searching for my headphones when I left it in the room, Suyog was very helpful also in providing informations about nearby places to go, and ensuring my comfort when I have a 8 hour buffer between my flight. Please help me extend my grattitude to Suyog as well.

Wifi could be better, kept getting disconnected

the bed, the room size, the bathroom. quiet place. I had a short night after landing in Mumbai, it was a nice stay to recover, and the staff was very helpful. breakfast is good, but crowded and not so large choice compared to the size of the hotel.

I had to call the hotel for cab booking, I had no answer from message. When I checked out, I was strongly requested to share my feedbacks on booking, after saying I'll do it later, the contact was almost not polite anymore. For this standard of hotel, with international customers, this is not a way of doing. So reception can be better.

Very nice rooms and facilities, very close to the airport. Special shout out to the team at the breakfast buffet - they were all very very nice and catered to my needs very quickly! Housekeeping team was also prompt and nice. Staff also assisted promptly when i needed taxis to get around the city. When my dad came to visit, staff were kind enough to promptly ask me if I needed assistance (I didn't but it was nice of them!). Overall, the staff were really good.

Slightly slow room service, had to call room service a couple of times to get staff to pick up. Check in also took longer than expected. However, both were minor issues.

Accessibility was the key…but most exciting part was the warmth and professional hospitality of the staff right from the time of our doing checkin - Mansa was such an affectionate FO who made the whole checking process smooth followed by such a great service by Kaif, Pavan, Priyanka, hostesses and all the Chef at Live Kitchen were amazingly great and took special interest in our food choices and preferences…not to forgot our housekeeper though we are missing his name but he was so through and one call on Sunday and he was forthcoming…and our checkout process won’t have been so great unless personally handled by Gaurav Sharma being FO Manager he took special initiative in keeping up our records, membership and payout process seamless (and Hemika too) great work throughout team Hilton International Airport Mumbai- keep up your good work.

Well nothing much but porch seems to be little sketchy but the staff is awesome and takes more than care to address the need of guest’s while approaching or parking…

I hope this message finds you well. I recently had the pleasure of staying at your hotel, and I am compelled to share my exceptional experience. From the moment I stepped into the lobby, the ambiance of your hotel was noticeably welcoming and meticulously maintained, creating a splendid environment that made my stay delightful. The decor elegantly captures the essence of luxury and comfort, which speaks volumes about your attention to detail. The breakfast service was a highlight of my visit. The variety and quality of the food were outstanding, offering a perfect blend of local and international cuisine that catered to all tastes. Each meal was prepared to perfection, and the attentive staff ensured a wonderful start to the day. Furthermore, I was thoroughly impressed with the room service. The staff was prompt, courteous, and consistently went above and beyond to ensure my comfort and satisfaction. The room itself was a sanctuary of tranquility, immaculately clean, and beautifully furnished, making it a perfect retreat after a busy day. Thank you for providing such a remarkable experience. It is clear that your team’s dedication and hard work are the keystones of the renowned Hilton hospitality. I look forward to my next stay and will certainly recommend your hotel to colleagues and friends. Warm regards, Nitin Ghadge

The location of the property is wonderful as it is situated very close to the airport.The old worldly charm of the rooms is a great draw. We tasted the Indian food in our room and it was delicious. Breakfast options were great too. A shout out to Kaif who was our server for breakfast in the morning as well as the wonderful housekeeping staff who made our stay very comfortable.

Currently there are construction activities which are happening around and within the property but reasonable efforts were taken to ensure that noise levels were under control.

Proximity to the airport is a plus! Upon entering the surroundings, you are greeted by the guard and bell boy. The reception, Anjali and Sugoy, and the rest of the front desk staff greeted us with all smiles. Registration was a breeze. The housekeeper during our stay, November 23-26, 2023 kept our room immaculately clean. Januka made sure everything was in tiptop condition. The Executive lounge receptionist also made our breakfast comfortable. I had the best cheese omelet, fluffy, creamy and a little melt in your mouth in the executive lounge. Breakfast over-looking over the pool became my wife's favorite place giving a relaxing view to start your day. The business center was the right place to do your work and do a catch up on books to read. The gym and spa is spotless. Over-all, the service is impeccable...not obtrusive. The Chinese restaurant serve good dishes. Service was perfect. A nice place to eat dinner before heading to the airport.

None.

Amazing Rooms great service Staff is understanding and kind Accommodating for kind of requests Gaurav was really kind he helped us with early check need even took care of our beverages while we were waiting for our room to get ready Also thank to specifically cables guy from Room service Will surely visit again Please offer some discount next time hahaha

They need to listen to guest requirements before transferring the call to other ppl

Reception people are very friendly and efficient. The whole hotel is clean and in good condition. The room is spacy and the bed comfortable. The Cleaner surprised me every day with a new Towel Animal what is a nice gestures. Everything is functional and works. The executive lounge is a bonus of this hotel. The staff there are very friendly and remember your drink preference. The buffet is very good (hot Indian food, Salat's and Sandwiches, and more). The SPA is was good and for a big hotel above expectations. The breakfast buffet had many choices for each taste. Overall ... I will come again.

The Gym is underground and not too large what is a pity. However, the gym equipment is modern and in good condition. So overall still to recommend.